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All reviewsground roundpool areaconference centerfront deskhuge suitemain pool issales managerbusiness conferencemaintenance personfamily emergencyevery employeehotel shuttlebreakfast buffeta nice place to stayrooms were cleangreat visitgeneral manager
If you have ever read my reviews before, you know I'm a bit of a jinx with luck, but this was a little over the top of things going wrong. First off, the only reason we traveled was to attend a funeral for our uncle...More
Response from MinotHIGM, General Manager at Holiday Inn Riverside- MinotResponded 7 January 2017
Thank you so much for your review. First and foremost, we would like to express our deepest apologies for the issues you experienced during your sta.y
The feedback we receive from our valued guests, like you, helps us target the problem areas and...More
Stayed at this location while working at Minot AFB. Average hotel, certainly starting to show its age. In need of some remodeling to bring it up to today's hotel standards. Some of the regular Holiday Inns are falling into this category. Time for a facelift!
Thank Bruce G
Response from MinotHIGM, General Manager at Holiday Inn Riverside- MinotResponded 8 December 2016
Thank you for your review regarding your experience. We greatly appreciate you feedback.
We do hope that we will have the opportunity to show the services and standards that our property is known for on your next visit.
My company uses this company on a regular, daily basis. I had an overnight here on Thanksgiving and was very surprised to open my room fridge to find a very nicely stuffed to-go box of turkey dinner. With it was a note from the front...More
Thank Ron M
Response from MinotHIGM, General Manager at Holiday Inn Riverside- MinotResponded 26 November 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and especially your Thanksgiving Dinner!
It's something our staff takes great pride in, so we value your feedback. We hope you will...More
I booked a block of 8 rooms for NDTA Darts on January 31, 2016 for the Tournament scheduled for January 19, 20, 21st of 2017. Today November 21, 2016 I get a call saying that they overbooked the hotel and that they were moving my...More
Response from MinotHIGM, General Manager at Holiday Inn Riverside- MinotResponded 5 December 2016
Thank you for taking the time to share your review, first and foremost, we would like to express our deepest apologies.
After speaking with you on the phone and explaining how your group was placed on the block...
We are glad that we...More
We had a business trip in Minot but not all of us were arriving at the same time. I wrote to this hotel's email, asking about the airport shuttle and got no response. I wrote AGAIN as follow-up and still no response. I used the...More
Response from MinotHIGM, General Manager at Holiday Inn Riverside- MinotResponded 18 November 2016
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you...More
Response from MinotHIGM | Property representative |
We do offer a shuttle to and from the airport with your stay at The Holiday Inn Riverside in Minot. Please call ahead and notify us of your anticipated arrival and we will be sure someone is there to pick you up.
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"Beautiful Hotel , enjoyed it all, will define try be staying again."