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Sun Peaks Grand Hotel & Conference Centre

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Sun Peaks Grand Hotel & Conference Centre
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1,165 Reviews from our TripAdvisor Community

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Showing 1,136: English reviews
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Reviewed yesterday NEW

Nice hotel but with a few issues to sort out in particular the variety of food in the restaurant. Big issue was noise between the rooms and caused a few issues, especially when staying for two weeks. Room servicing can be a bit hit and miss.

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Helpful?
Thank rdoria_832261
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Reviewed yesterday NEW

Love sun peaks, just a long drive from Seattle area. Conditions were a bit icy. Hotel staff was wonderful. The dining was good. The exchange rate favorable. I love that once we parked we didn't need our car.again for our whole stay.

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Thank Z6317LKchrisw
Vancouver
Reviewed 2 days ago NEW

My husband and I usually go to Whistler for our ski vacations but decided to try someplace new for a change and picked Sun Peaks! This isn't a luxury hotel like a Four Seasons or Fairmont property but overall we were very impressed!!! The bathrooms could use a little updating but we heard that is in the works! You cannot...

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Helpful?
Thank BeachesVancouver
Essex
Reviewed 3 days ago NEW

This hotel is listening to customers which is great to see. Suggestions made last year around pool & hot tub issues have been actioned improving our experience this year. 5th floor breakfast options & evening snacks have also improved & summit floor staff were again excellent. They'll be missed when they go! Beds on 5th need replacing urgently, some guests...

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Thank Jane W
Langley
Reviewed 4 days ago NEW

Stayed on Summit Club floor, includes light breakfast and afternoon Appys, was very nice. Very easy access to chairlifts, beautiful village, great skiing, Lovely hotel with very attentive staff, clean rooms, very comfortable beds. Fantastic outdoor pool & 3 hot tubs where you can watch people ski while you soak. Stayed there many times, and look forward to staying there...

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Thank Catherine L
Gore, QC
Reviewed 4 days ago NEW

Poor front desk service, terrible housekeeping, slow restaurant service, sporadic WiFi. Lacking in a lot of amenities you would expect from a 4 star hotel - poor bathroom ventilation and lighting, double room only has one armchair, room service choice very limited, no extra blanket in room, etc. Etc. Etc. Too bad because the skiing is very good.

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Thank Judith G
Vancouver
Reviewed 5 days ago NEW

If you are going to stay at Sun Peaks with kids - this is the place. We've stayed a few of the other hotels but this sone has the best after ski thing that the kids want - the pool is a welcome place after a day on the slopes

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Helpful?
Thank D4075ZErobs
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. I am pleased to hear the hotel provided the right amenities to make you and your entire family comfortable after a day of skiing. Kind regards, David

Kamloops, Canada
Reviewed 5 days ago NEW

This is a great hotel with excellent view of the mountain from the room and hottubs. Bed was a bit lumpy and very well worn, as well as the walls were thin (I woke up to a couple yelling at eachother) but other than that we really enjoyed our stay and would like to come back!

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Helpful?
Thank jordannhazelwood
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Jordan Thank you for the review. I'm sorry to hear the troubles of that other couple woke you up. If you ever are being disturbed by another room, always remember that our team is just a phone call away and we are here 24 hours a day to ensure your comfort. Kind regards, David

Mission, British Columbia
Reviewed 5 days ago NEW

Went for our honeymoon and loved it so much we made it our anniversary vacation too. All the staff was helpful and caring. Would recommend to anyone with families or just looking for a weekend away. Great sites and restaurants.

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Helpful?
Thank m_baldry
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear M_baldry It is always so great to be part of special occassions like honeymoons and anniversaries and even more so when we get to do both! Thank you for sharing your feedback on your stay. Kind regards, David

Maple Ridge
Reviewed 5 days ago NEW

The hotel has excellent service and facilities in a convenient location to the ski lifts! The views are amazing and the staff are friendly and helpful. The hotel is also located close to all the restaurants and other services that you may need.

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Helpful?
Thank rommelr151
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for the review and sharing your experience about your most recent stay. We hope to welcome you back again! Kind regards, David

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in British Columbia’s striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks, the resort offers something for every guest in every season, from award-winning ski slopes and rugged hiking trails to relaxing spas and boutique shopping. ... more   less 

Additional Information about Sun Peaks Grand Hotel & Conference Centre

Address: 3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
Region: Canada > British Columbia > Sun Peaks
Price Range: £77 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sun Peaks Grand Hotel & Conference Centre 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Delta Sun Peaks Hotel Sun Peaks
Delta Hotel Sun Peaks
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Questions & Answers

Here's what travellers have asked, with answers from Sun Peaks Grand Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sun Peaks Grand Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view rooms can be a little colder. Room 333 has amazing views. If you're looking to save some money go for the ECO rate.”
  • Room 333 - Mountain view
  • Room 333 - Mountain view
  • Room 333 - Mountain view
  • Room 333 - Mountain view
  • Room 333 - Mountain view
  • Room 333 - Mountain view
  • Room 333 - Mountain view
 of 5 bubbles Mishia55, 14 Feb 2017 | Read review
“Deluxe rooms with a mountain view are the best.”
 of 5 bubbles jimfX9775NI, 30 Jan 2017 | Read review
“Our 5th floor room had great views of the mountain.”
 of 5 bubbles 878ginaw, 27 Jan 2017 | Read review
“Ask for one near the elevators or you could be several miles down the hall.”
 of 5 bubbles chrislX7253CU, 19 Jan 2017 | Read review
“339 looked over the ski lifts”
 of 5 bubbles TeamW00d, 13 Jan 2017 | Read review
5 of 5