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Hacienda De Los Santos

Travellers' Choice award winner
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Hacienda De Los Santos
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305 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Reviewed 2 days ago NEW

This was the first time my fiance and I visited Hacienda De Los Santos and to be brief, we were absolutely blown away. The colonial and colorful style was such a pleasure to take in. During our 4 days in Alamos, we barely left the resort. The rooms were beautifully decorated, each equipped with purified water dispensors. Around the different...

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Helpful?
Thank Jennifer B
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Your fabulous review of the Hacienda is thrilling to say the least. Each word put a glow in the heart of every staff member and ours. Thank you for taking the time to write and for seeing the smallest of details. We are excited that you plan to return to the Hacienda and we hope it will be soon. We...

Reviewed 2 days ago NEW

This place was very beautiful every part of everything was just wonderful. The rooms we impeccable and nicely decorated. We were there for a meeting and they went out of their way to make it comfortable. I was very large facility but felt warm and like home. Superbly decorated throughout .Fantastic in every way. Food was simply amazing so say...

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Helpful?
Thank David L
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Thank you so much for your bi-lingual review. Your appreciation of the Hacienda keeps us on our toes, we want it to be all possible, for guests like you who notice the details. We are grateful for groups, such as yours, who come to make a better life for the people in the surrounding villages. May you always feel blessed...

Scottsdale, Arizona
Reviewed 2 days ago NEWvia mobile

If you are looking for a true first class experience in the great country of Mexico, look no further, you have found it. This was my fiancé and I first time visiting Alamos and was just absolutely amazed at the level of service, the exceptional food, the town, the pools, and to put it simply the magic in the air....

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Helpful?
Thank maxdhunt
Nancy S, Owner at Hacienda De Los Santos, responded to this review

We appreciate the magic you brought to the Hacienda and the village with your dynamic personality. No doubt you make a difference wherever you go and see the best in everything. We really appreciate your outstanding review and so does the staff. Being in business yourself, you are able to see when people pour their hearts into their work. Can't...

Reviewed 4 days ago NEW

This was my third trip to Hacienda de los Santos, but my first during winter. As many others have said, it's a little slice of heaven on earth. December is the perfect time to visit Hacienda de los Santos. The property, already gorgeous, was beautifully decorated for the holidays and the slight chill in the air was the perfect excuse...

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1Thank joeyf781
Nancy S, Owner at Hacienda De Los Santos, responded to this review

We agree with you about December being a perfect month to enjoy the Hacienda. We too, love that chill, that only a wood-burning fireplace can cure at night. To close your eyes and listen to the crackle is dreamy. Thank you for being such fabulous guests and then taking the time to review, in such detail, your feelings about the...

Reviewed 1 week ago

Have been to the Hacienda a few times over the years and I can honestly say it is by far the most amazing place and Alamos is an incredible town . I made an unplanned stop on Wednesday the 23rd and Jim and Nancy could not have been more accommodating. They invited me to spend my evening with them and...

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Helpful?
Thank Faisal A
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Hey, you are family. We are thrilled when you visit and join in with whatever is happening. Your graciousness always lifts the bar at the Hacienda. You treat everyone with open arms and make us want to do better. You are an all around great guy and we appreciate that you wrote such a glowing review of our family. Come...

San Francisco
Reviewed 1 week ago

We've been coming to the Hacienda for years so this review is long, long overdue. This is without a shadow of doubt the most beautiful Hacienda in Mexico, a truly magic place in Alamos. It is somewhat off a beaten path and perhaps not as easy to access as well know tourist places, which just adds to its charm. All...

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1Thank thomasd57
Nancy S, Owner at Hacienda De Los Santos, responded to this review

We bless the day you flew into Alamos and choose to stay at the Hacienda. You review let us know that what we do is appreciated. Yes, we are off the beaten path, and reviews like you just wrote, help guests to find Alamos. It warms all of our hearts that you took the time to write a review on...

Snowflake
Reviewed 3 weeks ago

Everything was wonderful, the rooms, the food, the hostesses and the beautiful grounds. Just sorry that we didn't have more days so that we could have enjoyed the Hacienda more. Would recommend this to everyone.

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Thank mulcher
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Please come back when you can stay longer and really get into the Hacienda Lifestyle. Thank you for writing a wonderful review. It is appreciated!!!!

Lone Pine, California
Reviewed 4 weeks ago

This resort is "Top Shelf".Owners Rick, Nancy & daughter Jamie were so friendly & careing.with constant concern that our needs were fulfilled. The resort is of beautiful spanish colonial design with gorgeous landscaping of multiple colors of Bouganvilla, blooming Plumeria lush ground covers, large trees, antiques, fountains & pools in many areas of the grounds. Wonderful chaise lounges were scattered...

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Helpful?
Thank Beverly V
Nancy S, Owner at Hacienda De Los Santos, responded to this review

It was wonderful to meet both of you and we are so grateful that you wrote this wonderful review. It was a week of fun and the two of you added so much. We hope you will be able to return for the March Reunion. A million thanks!!!!

Los Angeles, California
Reviewed 4 weeks ago

I love historic buildings and places; that's my preference over new shiny, chromed cities. Alamos stands alone in its pocket of isolation and topography, its history and story is like a space out of time and in the misdeal of that sits this small perfect gem...La Hacienda de los Santos. The Swikard family have taken their stewardship of Hacienda de...

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Thank konstantinamahlia
Lone Pine, California
Reviewed 4 weeks ago

The attention to detail in the little hotel in unbelievable, both in the design and quality of the appointments of the physical plant, and our wonderful hosts, Jim and Nancy Swickard and Jamie Alcantar made us feel as family. The staff is extremely accommodating and attended to our every need. This was the best resort experience that I've ever had!

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Thank Dean V
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Wow, you sure made our day with this review. We know that you are an experienced traveler, so your saying, what you did, really made our staff happy. Thank you for sharing your kind words. All the best to you and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Hacienda de los Santos Resort & Spa is comprised of 18th century mansions and a 17th century Sugar Mill. An extensive restoration and renovation took the owner's nearly 25 years to complete with more than one million man hours of hand labor with the same techniques as two hundred years ago. A portion of the resort is on the original 19th century Mint for northern Mexico. The setting is in the lower Sierra Madre in the village of Alamos which is a National Monument and a national 'Pueblo Magico'. Today with modern conveniences taken to a luxury level, all suites have large screen T.V.'s discretely hidden in antique cabinetry, plus many with antique furnishings, art of prominent Mexican artists and all suites and Hacienda Guest Rooms have at least one fireplace, as well as air conditioning and forced air heat for year around comfort. There is a Andalusian stone theater with state of the art projection and sound systems, a complete library of top films for your viewing enjoyment during the day or evening. Also, two putting greens, four pools, numerous fountains, two restaurants plus a third which is the 'restaurant with a view' from the roof-top which is accessible by elevator for groups of up to 35. Also, there is a full service spa and special classes for group bookings such as cooking, art, architecture, tequila and area tours. The use of the theater, putting greens, parking, room service and mountain bikes is all complimentary for our registered guests. A 19th century 'Zapata's Cantina is a major attraction and nightly live guitar music, in the adjacent 'Santiago's Restaurant, for your dining enjoyment. No 'prepared food' is used in either of the Hacienda's restaurants. The cuisine includes 'Sonora Mexican', plus what most describe as the 'best filet mignon in the world', and a variety of International dishes. The luncheon menu includes a variety of fresh salads, sandwiches and excellent desserts. The owner's have been very pleased to have received a humanitarian award by the Governor's of Sonora and Arizona (Gov. Bours & Gov. Janet Napolitano) for their accomplishments in the village of Alamos. The resort has received a AAA Four Diamond rating for 15 consecutive years, is both a Fodor's Choice and Trip Advisor Traveler's Choice. Due to the 'Hacienda's' historic significance it is also a member of 'Historic Hotels Worldwide'. The resort was the site of an Endemol television series produced for Europe and was used in filming the 175 episode Televisa series of 'La Fuerza del Destino'. The resort also owns a high capacity hangar at the local airport which can be used for group events of up to 700 people with its complete commercial kitchen, pilot's lounge and other facilities. The airport (XALA) has a paved 5,000' runway and approved for aircraft up to and including the Falcon 20 and Lear 45. If you are planning a private flight to XALA the resort has a private aviator's web site available. ... more   less 

Additional Information about Hacienda De Los Santos

Address: Calle Molina 8, Alamos 85750, Mexico
Region: Mexico > Northern Mexico > Sonora > Alamos
Price Range: £170 - £310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda De Los Santos 4*
Number of rooms: 26
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Also Known As:
Hacienda De Los Santos Hotel Alamos
Hacienda De Los Santos Alamos
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda De Los Santos staff and other travellers.
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Questions? Get answers from Hacienda De Los Santos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can not go wrong with any room as we were in others and all are beautiful.”
 of 5 bubbles , 6 Dec 2016 | Read review
“There is no such thing as a bad room at the Hacienda”
 of 5 bubbles faisalaY4051TM, 28 Nov 2016 | Read review
“name a saint”
 of 5 bubbles francisc0ruiz, 1 Nov 2016 | Read review
“The Santo Domingo rooms is exquisite.”
 of 5 bubbles _grnbaks1, 26 Jul 2016 | Read review
“The Santo Domingo king suite is exquisite.”
 of 5 bubbles reznad, 16 Jul 2016 | Read review
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