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Hacienda De Los Santos

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Traveller (279)
Room & Suite (53)
Dining (28)
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Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“lush gardens”(5 reviews)
“music festival”(9 reviews)
“de los”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)
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315 results
Traveller rating
302
8
4
1
0
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LanguageEnglish
302
8
4
1
0
Show reviews that mention
All reviewslush gardensmusic festivalde losmovie theatermexican townexceptional staffmagical placeplan to returncopper canyonbucket listcobblestone streetsthe general managerchef renepancho villabeautiful resortold worldspanish colonial
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1 - 5 of 315 reviews
Reviewed 10 March 2018

We have had the privilege of stays in some of the great hotels around the world. We loved Makanda in Costa Rica, the Meadowood in Napa Valley the Poipu Beach Hyatt Regency in Kaui, Villa Cimbrone in Ravello, de Russie in Rome, and more but...More

Thank Steve B
Response from Nancy S, Owner at Hacienda De Los SantosResponded 3 weeks ago

We are thrilled with this review. We love being included on your "traveled" list. Honestly you are the coolest couple and we feel so honored when you come to visit Hacienda de los Santos. Wishing you the best summer and hopefully we will see you...More

Reviewed 10 March 2018

Absolutely amazing Relaxing. Staff are well trained and give excellent service. Our room was better than any other place that we have stayed. The grounds are gorgeous. Attention to detail is one of the unique attributes of the Hacienda. Give this hotel a try -...More

1  Thank Jim H
Reviewed 18 February 2018 via mobile

The food in the restaurant was not what we expected, it took us a while to get the waiters attention, plus the food that’s supposed to be Mexican it was more like TexMex. The spa room is kind of small, even though the massage was...More

Thank Beba C
Response from Nancy S, Owner at Hacienda De Los SantosResponded 24 February 2018

We are pleased that you found 'hotel installation very nice' and we hope that on a future visit you can experience the hotel and resort as a registered guest. We take pride in the fact that our Spa staff have had training from two continents...More

Reviewed 10 February 2018

We were only there for three nights, but it was just what we needed! Quiet, relaxing, it is as close to heaven as one can get. Our days were lounging around the resort, our evenings were dinner at the restaurant with Ramon's music to comfort...More

1  Thank LindaS1158
Response from Nancy S, Owner at Hacienda De Los SantosResponded 12 February 2018

You bring such a nice vibe to the Hacienda. Everyone seems to perk up when the two of you are on the property. You are such gracious and fun guests that we, and the staff, are always sad to see you go. We await your...More

Reviewed 24 January 2018 via mobile

What a fabulous place. We came to Álamos on a whim for a few days to go to the FAOT music festival and were lucky to stay here. Everything about the place is wonderful. The Hacienda is beautiful, the staff beyond friendly and helpful. The...More

Thank Seabreeze223
Response from Nancy S, Owner at Hacienda De Los SantosResponded 30 January 2018

What a serendipitous world you live in to magically show up during the fabulous FAOT Music Festival. Thank you for sharing your grand experience about the Hacienda. There are times we do get into overwhelm during the Festival and we are grateful that your expectations...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$221 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$221 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (279)
Room & Suite (53)
Dining (28)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
robertmF9685WU
28 October 2017|
AnswerShow all 4 answers
Response from ALAMOSMEXICO | Property representative |
Hello Bob MIller, Please excuse the delay with this reply. For some reason we did not receive notification until just now in checking the owner's site at Trip Advisor. I see you are in Washington and the best, and least... More
0
Votes
Olena880
28 September 2017|
Answer
Response from Nancy S | Property representative |
On the Hacienda web site (.haciendadelossantos) you will find a Spa tab, with a description of the treatments and the prices. We are certain you will be thrilled with any treatment you choose. Thank you for the question!
0
Votes
Justin D
19 January 2017|
AnswerShow all 6 answers
Response from ALAMOSMEXICO | Property representative |
Hi, if you are asking about the 'Alamos' region of Sonora my answer would be 'cartels are a non-event'. Every state in the country would have some sort of problem with cartels, especially border states such as Sonora but... More
0
Votes
Room Tips
"Interior rooms might be insulated from potential street noise. That would be it as the rooms appeared to have..."
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"Go for it, the Santo Domingo (we call it our honeymoon suite)!"
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"Ask to have a look"
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"Every room is excellent. We had a larger suite which we really liked with an extra sitting room."
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