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BEST WESTERN Ne Kie Hotel

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60 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Tracy, California
Reviewed 2 weeks ago via mobile

I've been to a lot of hotel/motels all over the world ... you can't drink the water here, bilingual staff means one person on one shift, carpet from the 70s ... gross! I realize I'm not in the US but it's bad.

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Thank Terri J
Reviewed 8 September 2016 via mobile

Once part of the Fiesta American chain of hotels, Best Western's Nekie Tepic is now a shadow of its former past. While it still looks like a world class hotel on the outside, it's after you've checked in that you realize why the room rate was so affordable. Decaying furniture, excruciatingly unstable wi-fi network, grunge ridden bathrooms, faulty air conditioning,...

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Thank Ernesto C
Best Western N, Director Comercial at BEST WESTERN Ne Kie Hotel, responded to this review
Google Translation

Sr. Ernesto C lamentamos que no hayamos estado a la altura de su expectativa, sin embargo le aseguro que trabajamos...

Mexico City, Mexico
Reviewed 4 January 2016

We stayed here one night while on the road. We mainly stayed here because it had decent reviews. When we checked in the staff were very nice and helpful. Beware, as we found out the hard way that they have smoking and non-smoking rooms (but the staff at the front desk didn't ask which we wanted). We were given a...

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Thank Carolyn O
Best Western N, Director Comercial at BEST WESTERN Ne Kie Hotel, responded to this review

Dear Carolyn Thanks for sharing your experience with us we regret that your stay was not entirely satisfactory , but his comments are of great help to improve our facilities and services We look forward to the opportunity to serve once again in this home in Tepic Best Regards Lic. Miriam Fragozo Director Comercial

Reviewed 25 December 2015 via mobile

The carpets are filthy and stained. The light switches don't all work. The tile and finish is not nice in the rooms. The toilet is broken and rigged with wire. There is no elevator to the second floor. I tried to cancel a stay I paid for in advance and was told it is against their policy to give refunds...

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1Thank outlaw0351
Best Western N, Director of Sales at BEST WESTERN Ne Kie Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Mazatlan, Mexico
Reviewed 12 December 2015

From the moment you enter the beautiful lobby the staff, especially Gabriel, go out of their way to make your stay a memorable one! Attention to detail spans from the incredible breakfast buffet to the super clean rooms. There is even that rarest of Mexican amenities, a bathtub! I highly recommend this place!!

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Thank felloffatruck47
Best Western N, Director of Sales at BEST WESTERN Ne Kie Hotel, responded to this review

Dear Guest , we are happy to receive your feedback , we appreciate the time you took to share your experience with us and other travelers , we really hope to receive again in this home in Tepic. best regards, Lic. Miriam Fragozo Director of Sales

Mexico City, Mexico
Reviewed 16 September 2015

Checked in late on a Tuesday night. Asked for a king bed. No problem. The room was fine, very clean. Flat screen TV. Bed was fine. The temperature outside was very hot. Found the remote control for the air conditioner a bit difficult to understand. Tried to get a minimum of cool air -- but finally settled on the heat...

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Thank davekT4216GL
Best Western N, Director of Sales at BEST WESTERN Ne Kie Hotel, responded to this review

Dear Guest Thank you for choosing our hotel to stay with us It has been a real pleasure to serve and appreciate your time to share your experience with us We hope to serve you again in this home

Mexico
Reviewed 9 July 2015

Ne Kie is a nice hotel. Employees at the front desk are quite friendly, main areas look clean and well maintained, internet speed is good for mexican standards and restaurant's food and service are good. Some things may be improved: - First floor rooms are extremely dark and the carpet looks dated. - Ambient music is played way to loud...

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Thank Pliego
Best Western N, Director of Sales at BEST WESTERN Ne Kie Hotel, responded to this review

Mr. Pliego Thank you for been hosted with us We appreciate all your comments and we're working in each of all the subjets you observed and spect to let us have you as a guest again.

Mexico
Reviewed 24 May 2015 via mobile

This hotel has beautiful grounds & a well kept pool, but once you get inside the rooms, beware. The rug was filthy and, obviously, hadn't been vacuumed in weeks! Had not one pillow on my bed when I checked in. No elevator in the building and pigeons roosting on my balcony. The staff was wonderful...very friendly & accommodating.

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Thank Vallartakid
Edmonton, Canada
Reviewed 22 March 2015

We booked this hotel because Tepic was on our way back to Barra de Navidad from El Fuerte. We always stay at Best Western Hotels whenever possible. This is a beautiful five star hotel, with a lovely courtyard and pools. Our room was adjacent to the pool area and was first class. The food in the dining room was excellent...

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Thank Ron B
california
Reviewed 11 December 2014

i stayed here only for one night but i really liked the service. The rooms were big and nice. The only problem i had it was that the AC was too noisy, but i called the front desk and 2 minutes later someone was there fixing it. They changed us to another room for the same price. Unbeatable prices. the...

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Thank mexfoodie83

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience everything we have to offer here at the BEST WESTERN Ne Kie Tepic. From comfortable and spacious guest rooms to the refreshing outdoor swimming pool, our multilingual staff will always be glad to help provide excellent customer service. Feel just like home visiting our delicious breakfast buffet. Enjoy our mouthwatering seafood menu outdoors, just beside the pool and children's playground. Feel safe all the time, with our 24 hours services, 24 hours bellboy assistance (no elevator service), supervised parking lot on our premises, all type of amenities, and high speed wireless Internet. No need to go any farther with public transportation around the corner and we are just a few miles from a shopping center, family park and hospital. Features & Amenities Pool Meeting Room Restaurant Onsite Room Service Eco-Friendly ... more   less 

Additional Information about BEST WESTERN Ne Kie Hotel

Address: Avenida Tecnologico No. 2661, Tepic 63173, Mexico
Region: Mexico > Pacific Coast > Nayarit > Tepic
Price Range: £31 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Ne Kie Hotel 3.5*
Number of rooms: 119
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Questions & Answers

Questions? Get answers from BEST WESTERN Ne Kie Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be friendly. Speaking Espanol helps.”
 of 5 bubbles davekT4216GL, 16 Sep 2015 | Read review
“First floor rooms are dark and at least the first one is a little noisy because of the music played in the restaurant”
 of 5 bubbles Pliego, 9 Jul 2015 | Read review
“Don't accept a room with a connecting door unless your party will use both rooms”
 of 5 bubbles neald58, 19 Nov 2014 | Read review
“choose room 22 or 24”
 of 5 bubbles scottr102, 7 Mar 2014 | Read review
“Best in Tepic! All the rooms are nice!”
 of 5 bubbles LindaandIris, 14 Jul 2013 | Read review
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