We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Luxury Bahia Principe Akumal

Visit hotel website
Traveller (13556)
360
Panoramas (15)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an no additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin
Read more
Property amenities
Fitness Centre with Gym / Workout Room
Pool
Free parking
Restaurant
Spa
Room service
Bar/Lounge
Free Internet
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Tennis Court
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:SUMMER VIBES -60%
11,546Reviews
14,130Photos
3,703Q+A
100Room tips
Traveller rating
  • 7,072
  • 2,814
  • 940
  • 407
  • 315
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Nemo is a great coach ! His stretching course is really efficient ! Relaxing and wellness are the right words to describe the course 😄👍 welll done Buffet is unbelievable large and so many sweets i Mexican people are friendly t
Read more
+2
Hotel's Favourite
Returned to the Akumal, this time for 10 nights. The resort appeared to be only half full (late Jan 2019) so getting prime locations on the beach or at the pools was easy. We were able to book a la carte restaurants for 9 of our dinners at Akumal, Coba, Sian Ka'an and Tulum
Read more
Response from OnlineReputationSka, online reputation at Luxury Bahia Principe Akumal
Responded 14 Feb 2019
Dear Guest, We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our team proud. We thank you for recommending our hotel also to your friends; the best publicity is the one that people make at home after their holidays. I hope they were all as satisfied as you were. We will be happy to receive you again for another visit to our hotel. Please do not hesitate to contact us at our contact address which can be found on our website. Regards, Lucero Alvarado Luxury Bahia Principe Akumal
Read more
Without doubt, the most horrendous experience I have ever encountered when travelling. I travel regularly, and I don't make that comment lightly. As a frequent traveller, I stay at a range of hotels for both business and personal travel, and this experience was absolutely
Read more
Response from OnlineReputationSka, online reputation at Luxury Bahia Principe Akumal
Responded yesterday
Dear Guest, First of all we would like to thank you for contacting Grand Bahia Principe Riviera Maya Resort and sharing your impression with us. The management and staff extend our sincerest apologies for any inconvenience which you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper attention to apply immediately corrective measures to avoid the reoccurrence of such in the future. Your comments are very important to maintain the quality and service in the Luxury Bahia Principe Akumal. We will very glad if you give us the opportunity to host you again in the near future to restore the confidence in our chain by writing us a mail at info.akumal@bahia-principe.com of your requests and wishes a few weeks before arrival and it will be our pleasure to help you in the best possible way Best Regards, Lucero Alvarado Luxury Bahia Principe Akumal
Read more
While this is a very large resort with four different properties, the quality of the service, incredible staff, and amenities make you feel like you are staying in a much smaller resort. Last year we stayed at Tulum but opted to stay at the Akumal this year and absolutely loved
Read more
Response from OnlineReputationSka, online reputation at Luxury Bahia Principe Akumal
Responded 2 days ago
Dear TripAdvisor Team: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our management and staff who ensure that your vacation is relaxing. We hope that you will not hesitate in returning in the near future and we will have the pleasure of welcoming you all again. Warmest Regards, Lucero Alvarado Luxury Bahia Principe Akumal
Read more
Couldn’t fault the food, service and cleanliness of this resort. Brazilian and Japanese were gorgeous. Nothing was to much with requests, staff went above and beyond. Rooms were spacious, little dated but this didn’t spoil out trip. Hoping to get back to this beautiful place
Read more
Response from OnlineReputationTul, Online Reputation at Luxury Bahia Principe Akumal
Responded 3 days ago
Dear guest, Allow us to thank you for sharing your recent experience with us and choosing our hotel to spend your holiday. We appreciate you letting us know your comments and observations and we are thrilled to read you loved the personal attention of our staff, our food and the cleanliness of our premises. We hope to welcome you back in the near future, it will be wonderful to say hello to you again! Do not hesitate to contact us through info.akumal@bahia-principe.com prior your arrival for anything you may require. We will be more than happy to assist you! Our warmest regards! Andreína González Luxury Bahia Principe Akumal
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
FULL STARBUCKS COFFEE MACHINE OUTSIDE OUR DOOR!
Broken bed frame when we moved into our 2nd room. You can see on the right side of the bed, the mattress was touching the floor.
Ants and other bugs in our room 24/7.
Ants and other bugs in our room 24/7.
Professional photo exclusively commissioned by TripAdvisorLuxury Bahia Principe Akumal
The Junior Suite King at the Grand Bahia Principe Akumal
PreviousNext
123456312
Hi Tphillips, The departure tax is sometimes included in your airline ticket and therefore you would need to check with your airline. The Eco tax is volunutary and you can donate if you wish. Have a great day. Clare Helpdesk
1 vote
Show all answers
Hi Redsox82, Our guests saferty and there belongings are of our utmost concern and we have a high level of security at the resort. Have a great day. Clare Helpdesk
0 votes
Show all answers
Hi SaraGloucestershire, Please send an e-mail to the hotel on info.akumal@bahia-principe. com Have a great day. Clare Helpdesk
0 votes
Show all answers
Hi Brown Owl, You need to send your requests to the hotel on info.akumal@bahia-principe. com Have a great day. Clare Helpdesk
0 votes
Show all answers
Hi Hannah N, Rooms in the adult area are specific types os rooms. We have a great variety of options at our buffet including vegan options. Have a great day. Clare helpdesk
1 vote
Show all answers
PreviousNext
123456741
"Adults only 67 beautiful view of infinity pool and ocean"
"Adult only section"
"We stayed In building 47 and it was close to everything and we had a great ocean view."
"choose Sea view rooms although all rooms have a lovely sea and/or garden aspect."
"You're better off staying closer to the Cancun side. Silly to pay extra in transportation when weather and scenery is all the same."
PreviousNext
12345620
PRICE RANGE
US$139 - US$479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe akumalbahia principlebahia principe mexicogran bahia principe hotel akumalmexico bahia principebahia principe tulumgrand bahia principe akumalbahia principe riviera mayabahia mexico principeakumal gran bahia principegran bahia akumalhotel bahia principebahia principe akumal mexicoakumal bahia principebahia akumal
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
758
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing