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Grand Palladium Kantenah Resort & Spa

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Panoramas (23)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gem
Family Resort
HOTEL CLASS
Hotel links
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Location

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Contact
Carretera Chetumal-Puerto Juarez Km, 256-100 Municipio Solidaridad, Akumal 77710 Mexico
Name/address in local language
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Getting there
Cozumel Airport23 mi
Cancun Airport49 mi
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6,651Reviews
9,371Photos
1,212Q+A
100Room tips
Traveller rating
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  • 146
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Popular mentions
+11
This was a truly amazing holiday from start to finish. Two full weeks with family turned into two weeks with family and new friends, friends as in the brilliant entertainment staff who were all wonderful. Names that stand out are Benjamin, Omar, Mauricio, Diana, Adrianna,
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Hotel's Favourite
This was our third time at the Riviera Maya Palladium Resorts. Because we were so impressed on the first visits we brought our family this time. The accommodations were perfect. We had 3 suites close together which allowed everyone to have their own space but still be only a
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Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded 3 weeks ago
Dear Normary2015, I am pleased to read that you and your family enjoyed an incredible third visit at Grand Palladium Kantenah Resort & Spa and discovered that our property is one of the best to enjoy as a family. Undoubtedly, the success of our company owes to all the members of our staff, who with their dedications and professionalism manage to make the vacations of our travelers an unforgettable experience, that is why I am pleased to know that our renowned chefs have remained to the care of the feeding of his granddaughter. Knowledge that you would return is the best reward that we could ask for, please do not hesitate to contact us in advance to email us your preferences, as we wish to exceed your expectations once more. Kind regards, Kenia Rodriguez Hospitality Manager
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We loved every moment at this resort. While it's a big resort, it didn't feel that big due to the bungalow-style rooms hidden in the jungle. The grounds were beautifully maintained with covered pathways all around. The food was great at all the a la carte restaurants we went to.
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Review collected in partnership with this hotel
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded today
Dear OnAir07852402292, We are really honored to have your preference, and we are pleased to know that this couple vacation was lovely, while you adored our comfortable facilities, the beauty of our Romance Villa and gardens. Undoubtedly the beauty of our natural landscapes immersed in our Mayan jungle, manage to make our guests feel in a true Paradise, and that is why I am pleased to know that you have delighted with them during your vacation. Knowing that we will be present in your next travel plans, fills us with congratulations, and we promise to offer you a lovely experience for you and your family in your next trip. Kind regards, Kenia Rodriguez Hospitality Manager
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Right from the moment we stepped out into the resort we felt very welcomed and well taken care of. The lobby was gorgeous. Beautiful location, great staff, so clean, and a variety of excellent food. The staff was so friendly and worked around the clock to make this an amazing
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Review collected in partnership with this hotel
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded today
Dear JFCanada2, I would like to thank you for choosing Grand Palladium Kantenah Resort & Spa and taking the time to write such a wonderful review about your stay with us. We are proud to know that our unique and recognized Palladium hospitality has been present with you since your arrival until the end of your vacation, and we have managed to make your vacation in the Mexican Caribbean an incredible experience. It will be lovely serving you again, we trust that the journey from your home will always be worth it if you come to stay with us, because we are going to make sure that your vacations are always memorable and perfect. Kind regards, Kenia Rodriguez Hospitality Manager
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Great place to stay. Very clean, super friendly staff!! Food selection was great. Room service to your room from too much sun by the fantastic pools was nice. Will be definitely be returning in the future.
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Review collected in partnership with this hotel
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded today
Dear Guide48488638213, Thank you very much for considering Grand Palladium Kantenah Resort & Spa, as an excellent place to visit. We are delighted to know the highlights of your vacation and for which your experience in the Caribbean turned out to be unforgettable. It will be a pleasure to share this great achievement with all my great Palladium team. Remember that Palladium is already your second home, and we will be happy to welcome you again to offer you a new travel experience. Kind regards, Kenia Rodriguez Hospitality Manager
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Palladium Kantenah Resort & Spa
The Standard Double Room at the Grand Palladium Kantenah Resort & Spa
Professional photo exclusively commissioned by TripAdvisorGrand Palladium Kantenah Resort & Spa
The Mayan Suite at the Grand Palladium Kantenah Resort & Spa
Professional photo exclusively commissioned by TripAdvisorGrand Palladium Kantenah Resort & Spa
The Junior Suite King at the Grand Palladium Kantenah Resort & Spa
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123456187
No disco. Live bands in the Colonial lobby play some nights till 1:00AM- 2:00AM.
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As far as I'm aware, the sports bar is 24hrs and serves food/snacks and drinks for the whole 24hr period.
1 vote
The old Riviera resort in this complex was completely taken over by TRS, so anything associated with Riviera is no longer available. BUT - there are so many options for pools/food/drink between Kantenah/Colonial/White Sand you would never even notice...
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Thanks Pudge56
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If you booked thru the resort the free shuttle provided can be hit or miss. It is not private (just you in the van). You may have to wait for others to arrive that will be riding in the van also. All depends. You could luck out and be the only ones in the shuttle. I always book a private shuttle and use NAST Transfers. Worth every penny. The best price out there and the service is great. Nice airconditioned 12 seater vans with only you in it! Only $115.00 round trip for up to 3 persons. That's per van not per person. They include the tax upfront in their quote so no surprise at the end when you book (others add it on at the end which raises the original price). One hour from the airport to the resort. It it's a weekend then you can count on a bit longer due to Playa traffic.
-1 votes
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123456243
"Rooms close to the main lobbies where the evening entertainment takes place may not be the ones if you retire early."
"We got upgraded to the romantic villas on the Colonial side & loved the location; close to everything"
"I have a cane so I needed to be closer than further , not a problem"
"If you want ocean view, go with the Palladium Spa"
"There are no elevators. If stairs are a concern, make sure to request a main floor room"
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PRICE RANGE
US$187 - US$485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kantenah palladium grandgrand palladium kantenah hotelpalladium mexicopalladium grand resorthotel grand palladium kantenahpalladium kantenahgrand maya palladium rivieragrand palladium kantenah resort spag palladium kantenahgrand palladium mayan
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
422
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