We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Kantenah Resort & Spa

Visit hotel website
Traveller (8555)
360
Panoramas (6)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free parking
Bar/Lounge
Spa
Free Internet
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Tennis Court
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:EXTRA SAVING:10%OFF!

Location

Full view
Contact
Carretera Chetumal-Puerto Juarez Km, 256-100 Municipio Solidaridad, Akumal 77710 Mexico
Name/address in local language
E-mail hotel
Getting there
Cozumel Airport23 mi
Cancun Airport49 mi
See all nearby hotels
6,704Reviews
8,684Photos
1,240Q+A
100Room tips
Traveller rating
  • 3,948
  • 1,795
  • 591
  • 225
  • 148
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Beautiful resort. White Sand pool staff were phenomenal. Special shout-out to Yari, Salvador, Daniel, and Pedro. We also found the servers to be super-sweet (Silvia and Elvira.) Room was large. There was dirt in the tub and something sticky on the armrest of one of the chairs.
Read more
Hotel's Favourite
Our 11th visit back to the Kantenah -service excellent as usual -quiet week-low occupancy -buffets were alternating closing for dinner -a la cartes had closed nights as well -Spanish tapas, ribs and more, Thai, Japanese, Steakhouse were all excellent -sargassum seaweed was a big
Read more
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded 1 week ago
Dear adrval, On behalf of all the members of our great Palladium family, we want to thank you with all our heart for being a Fan of our Palladium chain, and on this occasion, thank you very much for letting us know about your experiences at Grand Palladium Kantenah Resort & Spa. I am pleased to know that our services and care have been excellent for you, as well as your previous visits, it is a custom for us to offer memorable experiences for our travelers, and I am pleased to have achieved it with you once again. There are no words to thank your loyalty to our Palladium chain, it will be a pleasure to receive them on your next twelfth visit, we hope to be very soon. Kind regards, Kenia Rodriguez Hospitality Manager
Read more
We just got home from probably the worst trip we have gone on thus far as a family. We travel a lot and this is the first time we felt the need to be vocal about it... side note we even upgraded to the white sands to the suite rooms as we have 2.5 yr old twins. 1) The kiddie
Read more
We had a great experience at this resort. We liked the dining. There were a lot of options for eating for both vegetarian and meat eaters. The waiters were nice and knew English. Ah the beach,the cleanest beach I have ever seen. Transparent water get’s dark at a distance. A good
Read more
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded yesterday
Dear Departure557570, We are so proud to know that in Grand Palladium Kantenah Resort & Spa you have experienced the best standard of all-inclusive services! We sincerely appreciate the honest feedback concerning your time at the resort. Whether it was the outstanding service that you experienced from our caring staff, or the delicious gastronomy that you enjoyed, we cannot thank you enough for the kind words. We will be waiting for you with a warm welcome to paradise and look forward to hosting you again soon. Kind regards, Kenia Rodriguez Hospitality Manager
Read more
I took my wife and two kids, 4 year old girl and 1 year old boy here for vacation. We were pleased with everything, food, accommodations, noise, facilities, wifi, entertainment, drinks, and service. We've been to several all-inclusives before and have had bad experiences with
Read more
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & Spa
Responded 5 days ago
Dear DenverDan76, It is pleasing to know that your experience at Grand Palladium Kantenah Resort & Spa, was charming and you have gone home with the desire to return. We appreciate your valuable opinion for our services, and we are pleased to know that your family holidays have left you satisfied in every way, mainly thanks to the professionalism of our miniclub team, to whom it will be an honor to share your congratulations especially for Laura and Priscilla. Once again thank you for sharing your experience with our Tripadvisor readers, we look forward to you soon return to your second home Palladium. Kind regards, Kenia Rodriguez Hospitality Manager
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Zimmer: Schreibtisch, goßer Flat TV, Minibar und Kaffee- Teezubereiter unter dem Fernseher
das Bett ist sehr bequem, breit und ausgestattet mit 5 Kissen
2 große Waschbecken
Flur
Sitzgruppe seitlich des Bettes
PreviousNext
123456152
Does this resort have shuttles throughout the resort
Hi we have been in August and loved it, not sure what negative reviews you are referring to but we have been 8 times now at various times of the year and always loved it, we are a blended family with ages from 2 to 61 and real think this is a great holiday venue.
2 votes
Show all answers
What is the dress code for the restaurants please
Most restaurants are not terribly picky, just dress respectable and don't wear a swimsuit and cover-up unless it's a beach buffet. Dress shorts and sandals are appropriate at most places. Most of the ladies I saw wore casual dresses.
2 votes
Show all answers
Which are best rooms for 2 adults
There are three levels of room accommodations at the Kantenah resort section. Depends on your budget. The " best" in my opinion (we always book this accommodation) is the "Romance Suite". Read my description of it in my reply above to the question: "Has anyone visited here in August?". It is the highest price accommodation at the Kantenah but we feel is worth every penny. You can see photos and a 3D virtual tour of the "Romance Suites" as well as the Jr. suites and Deluxe rooms offered at the Kantenah. Google: "Palladium Hotel Group" and click on the destination "Mexico" then "Riviera Maya resorts". Click on "Kantenah resort. Then click on "Rooms" from the header at the top of the page.
-4 votes
PreviousNext
123456248
"Rooms close to the beach are recommended"
"romance suites are great"
"Kantenah Mayan Suites Adult only; Building 51 close to Kantenah Beach"
"Rooms close to the main lobbies where the evening entertainment takes place may not be the ones if you retire early."
"We got upgraded to the romantic villas on the Colonial side & loved the location; close to everything"
PreviousNext
12345620
PRICE RANGE
US$159 - US$489 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kantenah palladium grandgrand palladium kantenah hotelpalladium mexicopalladium grand resorthotel grand palladium kantenahpalladium kantenahgrand maya palladium rivieragrand palladium kantenah resort spag palladium kantenahgrand palladium mayan
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
422
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing