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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,083 Reviews from our TripAdvisor Community

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Showing 2,820: English reviews
Reviewed yesterday NEW

Just wanted to send a huge thanks to the best servers at Bar Kantenah, Maria and Danise! They were absolutely wonderful and extremely hard working. Always had a smile on their faces and actually took the time to help us learn Spanish words and phrases. You ladies were awesome! Great experience! :)

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Helpful?
Thank Amanda T
Ashford, United Kingdom
Reviewed 2 days ago NEW

We have visited this hotel several times now and have always had a great time, we took our two eldest grandchildren 12 & 8 who loved it ( due to the animals etc) the situation that disappointed us this year was that the buffet restaurant did not alter in menu for the whole week we were here' we realise they...

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Thank Jackie D
Reviewed 3 days ago NEW

We went to the Grand Palladium Kantenah the first week of December. It was my first time to Mexico so I did not know what to expect. This resort impressed me. We stayed on the 2nd floor and found it to be very relaxing and quiet. Try not to stay on the ground floors as there are wild animals running...

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4Thank Travis D
Edmonton, Canada
Reviewed 5 days ago NEW

This was our 10th trip to an all-inclusive tropical resort in as many years, and the first time we have repeated a resort. When deciding on where to return, there was a reason why we chose to go back to the Grand Palladium in the Mayan. This resort consists of four hotels, with access available to all of the amenities....

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5Thank EdmontonBlair
Reviewed 5 days ago NEWvia mobile

Just returned before New Years. Nice clean resort eco friendly nice pools, but here are a few negatives: Too much walking for elderly and families with strollers Breakfast buffet was the best lunch and dinner yuck, very similar to cruise buffets everyone for themselves On web site they said there's a dress code not true or enforced Reservations at specialty...

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3Thank James G
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear James G, Thank you for choosing Grand Palladium Kantenah Resort&Spa. We regret that you overall stay did not exceed your expectations, however we have three buffets where to choose a good choice of food corners (Mexican, Steak House, Spanish, Brazilian, Oriental, Caribbean, Italian). We also have eight a la carte restaurants where to choose from steak house, thai food,...

Ruse, Bulgaria
Reviewed 6 days ago NEW

Grand Palladium is a wonderful resort for a family vacation. The resort is big, including 4-5 hotels, many restaurants and many buffets, many lobbies, multiple pools. There is a train between different hotel lobbies. The people of Grand Palladium are so friendly and helpful. The most amazing thing for the kids and not so, was finding different animals walking free...

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2Thank VelinaND
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear VelinaND, First of all in the name of the Grand Palladium family, we thank you for giving us the opportunity to host you at your New Year´s Eve Holidays. We know how important it is for families to find the perfect destination for this important dates of the year, so we feel very honored that you choose us. We...

Lethbridge, Canada
Reviewed 6 days ago NEW

the staff were very nice and were very accommodating. The cleaning staff were excellent and it was A+ each day. Our room was nice and a little dated but it still was enough for our week there. Our screen door fell off and i noticed a few like that. The Resort is very big and actually holds three to four...

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1Thank 154919Michaelt29
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear 154919Michaelt29, We want to thank you for your preference in selecting our Grand Palladium Kantenah Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. Also thank you...

Pennsylvania
Reviewed 6 days ago NEW

We were former Beaches Turks and Caicos regulars for several years until they out priced us. After that, we started going to Dreams Resorts (Tulum, Riviera Cancun, and Las Mareas). Wanting to get a quick winter get away and not pay the additional price of Dreams we decided to try GP Kantenah after a coworker highly recommended it. After staying...

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8Thank HB92397
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear HB92397, Thank you for such a delightful review, we are so pleased that we managed to reach your expectations, and you had a very good vacation with us at Grand Palladium Kantenah Resort & Spa. On behalf of the whole Palladium team, I would like thank you very much for your more than positive feedback and we are truly...

Reviewed 6 days ago NEW

Between our 3 couples, we have been on 20+ all inclusive resort trips and we were all very impressed with the Grand Palladium. With all places, there will be some minuses, but the pluses far outweigh the bad. positives: clean (they are constantly mopping floors and railings, lights,etc. grounds are lush and beautiful. beach is very long for nice walks....

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3Thank Tracy C
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Tracy C, We really appreciate all the great comments that you made about our Grand Palladium Kantenah Resort & Spa specially special coming from you, who are frequent travelers. We strive to make every guests vacation one that they will remember as their best vacation ever. Regarding your experience with some of the restaurant food and services, we appreciate...

St. John's, Canada
Reviewed 1 week ago NEW

This review is a few weeks late, but the glow of our vacation has not yet worn off! Every Christmas my husband and I leave the cold Canadian weather and head south for Christmas week. In the previous 3 years we went to Cuba but this year decided on the Grand Palladium at the Riviera Maya. We have previously stayed...

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3Thank mclairebear
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear mclairebear, We are so happy to read your experience at our Grand Palladium Kantenah Resort & Spa, and we are thrilled that you choose to come to celebrate your Christmas holydays this time with us and were not at all disappointed. We have a lot of Canadian families every year, who come to the Caribbean to find a nice,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: £182 - £538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
552 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get 2nd floor then there will be no one above you.”
 of 5 bubbles 419jackied, 21 Jan 2017 | Read review
“Second and third floors are best.”
 of 5 bubbles travisd833, 20 Jan 2017 | Read review
“section 7-8-9 in colonial”
 of 5 bubbles tracyc640, 17 Jan 2017 | Read review
“If you want something but don't see it... Ask! You can probably get it.”
 of 5 bubbles June61992, 16 Jan 2017 | Read review
“As with any resort, second floor or higher....helps avoid musty smells and unwanted visitors.”
 of 5 bubbles leof522, 12 Jan 2017 | Read review
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