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    Grand Palladium White Sand Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$17 US$319*US$302*
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    Traveller (3078)
    Pool & Beach (906)
    Room & Suite (588)
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    Overview

    • Excellent52%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “ribs” (189 reviews)
    “grand palladium” (336 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Grand Palladium White Sand Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,660)
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    1,151 - 1,155 of 2,660 reviews

    Reviewed 4 August 2014

    We have stayed at this resort twice now and had a great holiday both times. The service was excellent, rooms are clean, food was great, the beach is awesome! I would highly recommend this resort to everyone.More

    1  Thank Ray S
    Response from DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa

    Dear Ray S, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again...More

    Reviewed 3 August 2014

    My family and I already been twice in this resort. During our last trip we seen changes not for better. Before, Spa was for free, now they charge money to go there. Most hilarious was room service. In our six days stay I had called...More

    5  Thank 875Gennadiy
    Response from DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa

    Dear 875Gennadiy, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to share your observations. About the situations that you said in your trip report, I would like to mention that it is important for...More

    Reviewed 3 August 2014
    Google Translation

    Nous avons réservé notre voyage pour cet hôtel en décembre 2013 pour juillet 2014. En arrivant dans le lobby du...More

    3  Thank scorpionne43
    Response from Antonio P, Manager at Grand Palladium White Sand Resort & Spa
    Google Translation

    Chère scorpionne43, Tout d'abord je tiens à m'excuser pour les désagréments que vous avez eu au cours de vos vacances....More

    Reviewed 3 August 2014
    Google Translation

    Las instalaciones con preciosas y la atención personalizada exquisita.   Las vacaciones en su conjunto han sido mejor de lo...More

    1  Thank Isabel B
    Response from Angel P, Gerente at Grand Palladium White Sand Resort & Spa
    Google Translation

    Estimada Isabel B: Muchísimas gracias por su crítica. Nos alegra ver que todo fue de su agrado y por supuesto...More

    Reviewed 3 August 2014

    This is a beautiful resort and we stayed at the White Sands Grand Palladium in section 54 room 17. There were two double beds and a queen size couch (turned into bed) in our room. There was a balcony overlooking into the jungle. Most of...More

    2  Thank mmlukic103
    Response from DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa

    Dear mmlukic103, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Room Service
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$254 - US$1,288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Akumal
    • #6 Top resorts Hotel in Akumal
    • #8 Spa Hotel in Akumal
    • #8 On the Beach Hotel in Akumal
    • #9 Luxury Hotel in Akumal
    • #13 Romantic Hotel in Akumal
    • #13 Family Hotel in Akumal
    Photos
    Traveller (3078)
    Pool & Beach (906)
    Room & Suite (588)
    Dining (432)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    GATO007
    Hola! Ire en Junio 14 noches al Grand Pallladium White Sand. Al hacer la reserva vía web, el Wellcome Package me asigna " 1500 USD en Resort Credit" Mi pregunta es: ¿en qué puedo gastarlo? Voy en TI así que....¿puedo alquilar vehículo con cargo a estos créditos, usarlo en masajes en el SPA, curso de buceo, descontarlo del precio total a pagar ...? gracias
    23 April 2017|
    Answer Show all 3 answers
    Response from Rosa R | Property representative |
    Hola GATO007, El Resort Credit que recibirás en el momento del check in, puede ser utilizado para el Spa, Amenidades del Hotel que tienen cargo extra como vino y langosta, así como en algunas marcas de la tienda del... More
    0
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    Google Translation
    SunnyBeaches1
    Has anyone used Destination Services shuttle that is offered through the hotel when you book through the website? Is it a large bus or smaller transport? I'm debating to use Canadian transfer (around $130 RT) versus the complementary Destination Services.
    19 April 2017|
    Answer Show all 3 answers
    Response from Lisetteki | Reviewed this property |
    We used resort transfer it was only our family In a small call with ac. Comfortable and great 👍
    1
    Vote
    pierinazambuya
    Hola! Estaré hospedada con mi pareja en el mes de junio y quiero saber si para ingresar a los restaurantes temáticos para las cenas se debe agendar previamente? Se debe ingresar con algún tipo de ropa especial o se puede ir de short? Gracias
    15 April 2017|
    Answer Show all 7 answers
    Response from Rosa R | Property representative |
    Estimada pierinazambuya, No es necesario realizar reservas para nuestros restaurantes temáticos, a excepción de los restaurantes "Sumptuori", "Punta Emilia", y la "BBQ" en la playa que se deben realizan un día antes en el... More
    1
    Vote
    Google Translation
    Room Tips
    "Villas near beach are convenient but a long way from main lobby and restaurants"
    Read review
    "Ground floor will give you good views of the animals around 5pm. They have lots of birds too, we enjoyed..."
    Read review
    "All rooms are good NO oceanfront rooms due to mangroves."
    Read review
    "We like the ground floor to see the animals"
    Read review