We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Palladium Riviera Resort & Spa

Show Prices
#11 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Palladium Riviera Resort & Spa
Grand Palladium Riviera Resort & Spa
Panoramas (28)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,833 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,450: English reviews
Burlington, Canada
Reviewed yesterday NEW

Stayed for 7 days at the Grand Palladium Riviera, and had a great time. Upgraded the room and was worth it, but would not pay extra to do it again. Although it was nice with a king size bed and pull out couch and 2 tvs, wouldn't pay the expensive extra per person again for the upgrade. The mini bar...

 Report
Helpful?
Thank laurenannf44
Bashaw, Canada
Reviewed yesterday NEW

Stayed for 5 days with 3 kids. Room was adequate. A little dated but that's really not a big deal. Beds were a little uncomfortable. It's a very large resort with lots to see and do. Lots of walking if you choose to, which was good thing for me considering how I ate. The trams between the lobbies, and the...

 Report
Helpful?
Thank BashawRob
Reviewed 2 days ago NEWvia mobile

We give this place 5 stars all around. stayed 7 nights and loved every minute. There are lots of restaurants, buffets, pools, games, beach equipment and everything we could want at a resort. Rooms were very clean and good beds, the grounds are spotless and the staff are super friendly.

 Report
Helpful?
Thank Jennay O
Reviewed 4 days ago NEW

Great and HUGE! Four resorts in one. We originally booked in White Sands but was given a room in Riviera. Rooms are nice but needs a little updating. The AC was dripping water and they tried to fix it but no luck. People are amazing and very friendly. Freddy was the best. He was always available when we needed him....

 Report
Helpful?
Thank NO S
stamford, ct
Reviewed 6 days ago NEW

Last time we were in the Kantenah section. This time we were in Riviera-- do not stay in Riviera if you have mobility issues because in order to reach the lobby, or buffet restaurants, you will have to climb over a wooden bridge with uneven steps. This can become tiresome and difficult after a while. In an attempt to get....

 Report
Helpful?
7Thank reginalampert
Reviewed 6 days ago NEW

We recently had our wedding in Grand Palladium Riviera Maya Resort. We had around 35 guests flown in from various countries and our experience was really exceptional. I am writing this review for any future brides considering a destination wedding here or anyone just planning a visit. The Resort: In terms of natural beauty and layout Grand Palladium is the...

 Report
Helpful?
3Thank Banafsheh Z
Alejandro M, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Banafsheh Z, Thank you for the privilege of hosting your dreamed wedding, and for posting such an incredible extensive review, we trust many brides will certainly appreciate all of your suggestions. We hope this is the beginning of a lifetime of visits to Grand Palladium Riviera Resort & Spa, for more special occasions. Also thank you for your kind...

Boston, Massachusetts
Reviewed 1 week ago

It is a huge resort consist of 4 resorts together. You basically have to take a club cart to anywhere you want unless you enjoy long walk. The resort is clean, food is good. There are few restaurants and many of them require reservation. We didn't know that until the 3rd day. The reservation is only for the next day....

 Report
Helpful?
2Thank maorithu
Ontario, Canada
Reviewed 1 week ago

Well, this has been my 3rd time in Mexico, and first time with my kids (19 & 16). I am on the fence whether I would every return or not to this resort. Lets start with the good things at this resort. Pool was nice (except people HOGGING the loungers with towels all day!). The beach had a little area...

 Report
Helpful?
6Thank Shoey1234
Alejandro M, Gerente at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Shoey1234, Thank you so much for your detailed review and comments about your experience with us, is always very important for us to know the feedback of our customers, especially being not the first time in Mexico. I also appreciated your frank observations about the service and the overall impression about your stay. Concerning the buffet, I appreciate the...

Covington, Kentucky
Reviewed 1 week ago

My experience at the Palladium was filled with sales people trying to shove their timeshare down my throat. The food was very lack luster, the drinks were terrible. Overall I was very unimpressed with my stay. The sales people convinced us to just give them 30 minutes and they'd give us free breakfast, a bottle of tequila, and a relaxing...

 Report
Helpful?
6Thank MWeissmann
DtorAdjunto, Gerente at Grand Palladium Riviera Resort & Spa, responded to this review

Dear MWeissmann, Thank you so much for your review. We truly appreciate you taking the time to describe your full experience on our property. We appreciate your kind words on our beach and we apologize that you did not enjoy your overall stay. Please accept our sincere apologies. We will share your comments with travel club team, as we are...

Calgary
Reviewed 1 week ago

We enjoyed our week here immensely! The pool we were at was lovely- so nice we made no effort to seek out another one, even though we said we wanted to go to the the salt water pool. Only half the beach is available for swimming as the other half has got a rough bottom with reefs and rocks-unwalkable and...

 Report
Helpful?
3Thank Carob4
DtorAdjunto, Gerente at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Carob4, Thank you for staying with us and for your kind review and recommendation. We are so glad you had a lovely time at the Grand Palladium Riviera Resort & Spa Thank you again. We are so looking forward to welcoming you back again in the near future. Best regards and Happay New Year, Celia Benito Assistant Manager

3,995 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3167)
Viewed
Pool/Beach Area (742)
Viewed
Hotel & Grounds (694)
Viewed
Dining (173)
Viewed
Family/Play Areas (35)
Viewed
Room/Suite (282)
Viewed
View from Room (70)
Viewed
Bathroom (45)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (1122)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (818)
Viewed
Adults Pool (15)
Viewed
Amenities (263)
Viewed
Beach (33)
Viewed
Junior King Suite (54)
Viewed
Kids' Pool (5)
Viewed
King Suite (75)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (50)
Viewed
Dining (207)
Viewed
Secret Pool (Adults Only) (14)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Akumal hotels
5.9 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.1 mi away
Grand Palladium Kantenah Resort and Spa
0.3 mi away
Grand Palladium Colonial Resort & Spa
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Palladium White Sand Resort & Spa
6.1 mi away
Grand Bahia Principe Coba
0.8 mi away
Grand Sirenis Riviera Maya Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Riviera Resort & Spa is located sea front with superb access to the beach and is only 20 minutes from Playa del Carmen. Guests are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium White Sand Resort & Spa. ... more   less 

Additional Information about Grand Palladium Riviera Resort & Spa

Address: Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: £200 - £596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Riviera Resort & Spa 4*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com and Booking.com so you can book your Grand Palladium Riviera Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Riviera Hotel Akumal
Grand Palladium Riviera Resort And Spa
Grand Palladium Riviera Maya
Hotel Grand Palladium Riviera
Grand Palladium Riveria
Gran Palladium Riviera
Grand Palladium Riviera Resort & Spa Riviera Maya, Mexico - Akumal
Hotel Style:
#5 Green Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Luxury Hotel in Akumal
#9 Top resorts Hotel in Akumal
#12 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Riviera Resort & Spa staff and other travellers.
214 questions
Ask a question

See all questions (214)

Questions? Get answers from Grand Palladium Riviera Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Colonial Section Building 19-21 are the most central. If looking for a quiet out of the way room then Riviera villas are a good choice.”
 of 5 bubbles banafshehz2017, 11 Jan 2017 | Read review
“some rooms are newly renovated, some are not. Location of the building (villa) is very important.”
 of 5 bubbles maorithu, 9 Jan 2017 | Read review
“We were in Villa 61- not a long walk to the beach or the main pool.”
 of 5 bubbles Carob4, 4 Jan 2017 | Read review
“Be aware that some rooms are further from the hubs than others”
 of 5 bubbles AyaReiko, 3 Jan 2017 | Read review
“Try to get a room that is close to the pools and beach access. We stayed in the 60XX and that was a very good location.”
 of 5 bubbles evelyne2017, 3 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay