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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,685 Reviews from our TripAdvisor Community

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Showing 8,648: English reviews
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Calgary, Canada
Reviewed yesterday NEW

We (my wife and myself) stayed here from Feb 6-16th to celebrate 2 birthdays and Valentine's Day. We have been to other parts of Mexico before (Pacific side). This was our first time to this area. We had a GREAT time. No complaints at all. Food was great (and one of us is a pretty picky eater). We did 4...

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Thank PGKEARNS
Reviewed yesterday NEWvia mobile

Staying at this hotel is a must! Outstanding is the only word! We loved every second of our 10 day stay.. the wild life is amazing. Best members of staff were Romeo and his entertainment team, also Vanessa and Guillermo our concierges in 'chac' Over 90% of the staff were happy and smiling at all times.. Food.. amazing and very...

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Thank Lou H
Ontario, Canada
Reviewed yesterday NEW

Well … we returned from Grand Sirenis on February 20, 2017. There were 5 families in our party (24 people in total – 12 adults/12 children). This resort is very big. Please be prepared for an extreme amount of walking. Although they do have “golf carts” to shuttle you, they are not plentiful. You can either wait VERY patiently for...

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2Thank Miszty13
Ottawa, Canada
Reviewed yesterday NEW

We returned yesterday from a week at the Grand Sirenis. It was lovely, with very few minor issues. Here's a summary and some helpful hints. ARRIVAL We landed at the Cancun airport around noon on a Monday and it was like a ghost town. I've never seen it that empty. As a result, we breezed through immigration and were on...

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2Thank JMDB999
London, United Kingdom
Reviewed 2 days ago NEW

First things first – do not worry about all the poor reviews on here. Some people need to manage their expectations. For example, if you don’t like cheeky wild animals and warm, clear water with tropical fish, don’t book a beach resort that’s on a coral reef backed by a jungle. (I kid you not, I overheard a woman complain...

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10Thank Claire_Summers
Reviewed 2 days ago NEW

We stayed for a week in Feb 2017. it's the only all inclusive I've stayed at that approaches "Disney" levels of cleanliness and staff attentiveness. There is a quiet army of staff at work constantly keeping the place maintained and spotless. It covers a huge area- good because the rooms are away from any noise from discos etc and it...

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3Thank andrew w
Cornwall, Canada
Reviewed 2 days ago NEW

we visited this resort a couple weeks ago, it is huge!!!!! The food was fantastic the workers were polite and took great care of you. The bartenders were great. They had some shows at night they were OK not my favorite thing to do but that's OK. The beach was good but lots of Coral really close so was hard...

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1Thank Natasha2171
Reviewed 3 days ago NEWvia mobile

My husband Gregg and I have been twice already and are going back again middle of March, this time as members. The grounds are beautiful and the staff is amazing. It's very clean and comfortable.food has always been good as well. Our consiere Diego was so helpful and friendly we always stopped to chat with him. And our salesman Dave...

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1Thank Rubina M
Reviewed 3 days ago NEWvia mobile

This was our first visit to the Cancun area. We are Puerto Vallarta people who have stayed at the same 3 star resort 5 times simply for their service and great food. We wanted to check out this side of Mexico for the amazing beaches and beautiful water! Oh man... where to start??? I guess I'll start with the good....

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Thank 964mechellek
Reviewed 3 days ago NEW

We stayed for 7 days and it was probably the best 7 days of my life. Everyone at the resort was so so friendly and would bend over backwards to make sure your stay was comfortable. I met so many new wonderful amazing friends, many people from the entertainment crew who made sure there was always something fun to do....

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3Thank Megan M

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: £166 - £481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Mexico - Akumal
Hotel Style:
#10 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,463 questions
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Newcastle upon Tyne, United Kingdom
8 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in building 22... decent walk to one of the pools with an ice cream bar.”
 of 5 bubbles Miszty13, 21 Feb 2017 | Read review
“Insist on being on the 2nd or 3rd floors!”
 of 5 bubbles JMDB999, 21 Feb 2017 | Read review
“If you want a quieter room, ask the Receptionists at check-in.”
 of 5 bubbles Claire_Summers, 20 Feb 2017 | Read review
“Luum bulding is close to everything but make sure you ask for a third floor room.”
 of 5 bubbles melaniefrancek, 19 Feb 2017 | Read review
“The resort is rather large so decide where you will want to spend most of your time (beach, pool) and chose a room closest to it!”
 of 5 bubbles 950nicoler, 19 Feb 2017 | Read review
5 of 5