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Grand Sirenis Mayan Beach Resort & Spa

14/05/2017 15/05/2017
1 room 2 adults 0 children
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Grand Sirenis Mayan Beach Resort & Spa
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2,792 Reviews from our TripAdvisor Community

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Superior, Colorado
Reviewed 2 days ago NEWvia mobile

We are staying at the resort now. Our rooms are wonderful, the resort is wonderful, the staff is wonderful. HOWEVER,the restaurants are INTOLERABLE because of the heat!!! I literally have sweat running down the back of my neck and my nose is even sweating. We have spoken to at least 30 people who agree with us, and we have only...

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Thank Christecc
Saskatchewan, Canada
Reviewed 4 days ago NEW

We enjoy this hotel very much. It is a big resort or actually two resorts in one, the Grand Sirenis Rivier Maya and the Mayan Beach side. For a large resort it never feels busy and we were always able to find chairs at the pool or the beach, tables at the buffet or bookings at the restaurant. There are...

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Thank HPCanadian
Reviewed 4 days ago NEW

This is my second stay at this hotel and again, just as the first time around the staff is what makes this Hotel so great to be at. We had some of best waiters and waitress, the bellboys,concierges, the front counter, the bartenders, and the cleaning staff, they are all the sweetest people and will do anything to make your...

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Thank Space1967
Bracknell, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked via Expedia for a cheap 4 day getaway for some diving before another holiday. We had fairly low expectations of a low cost 4* all inclusive but I was actually very surprised. I would go back again! For me, service from staff is what makes a holiday (you don't come away to relax only to be wound up by...

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Thank APW828
Edmonton
Reviewed 1 week ago NEW

This is our 4th visit to the Sirenis and it will not be our last. I want to tell you about just some of your exemplary staff and our experiences with them. Ramon - main buffet dining hall: We first met Ramon on our first visit in 2009. His warm smile and endearing attitude drew us to him time and...

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1Thank Patti F
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Patti F, Thank you so much for taking the time to tell us of your wonderful stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. It is always a pleasure to welcome guests back to the resort! We are extremely proud of all of our staff who work tirelessly to ensure that every guest has...

Billings, Montana
Reviewed 1 week ago

We had great time. Our first time at all inclusive and I was quite impressed.It was very convenient to have all food choices with two small kids. I thought food variety was great, but I am not picky about food. Kids loved it. Husband (who is VERY picky and also has gluten sensitivity) thought food was just ok. We tried...

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Thank AkvilinaRieger
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola AkvilinaRieger, Thank you for taking the time to tell us of your wonderful stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. We are delighted that you enjoyed the wide range of food that we have on offer and that you especially liked our Brazilian restaurant which seems to be one of the most popular...

Montreal, Canada
Reviewed 1 week ago

I visited this resort from the 7th to the 14th of April.Check in was smooth, we were a little early to get our rooms but no big deal. It was very clean. Workers non stop to make make the place looks amazing. Overall i enjoyed it. It was a bit different going with my family than if I just gone...

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Thank vantheman1999
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola vantheman1999, Thank you for taking the time to tell us of your wonderful stay here at the Grand Sirenis Riviera Maya Resort & Spa. We are delighted that you enjoyed our food choices, especially the Mexican night where guests are able to sample an abundance of local cuisine! We are are also pleased that you enjoyed our new addition...

Laval, Canada
Reviewed 1 week ago
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Thank Katturk
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review
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Victoria, Canada
Reviewed 1 week ago

This was our second trip to the Grand Sirenis Riviera Maya and what brought us back was the incredible service and the friendly staff. Our room had a few maintenance issues but a quick word to the concierge service and the issues were taken care of within hours and very professionally. Food was amazing both with presentation and variety. This...

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Thank mail4ang
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola mail4ang, Thank you for taking the time to tell us of your wonderful experience here with us Grand Sirenis. It is always a pleasure to welcome guests back to the resort. We are so pleased that you enjoyed the wide range of food we have on offer here in the resort and are delighted that you found our staff...

Quebec, Canada
Reviewed 1 week ago
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Thank Bocaj2010
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review
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2,781 photos of this hotel

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: £133 - £323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya, Mexico - Akumal
Hotel Style:
#10 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
65 questions
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Devon, UK
Peter4657 Vancouver, Canada Reviewed this property
Helpful answer
1
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Not as helpful

Loved our room. Best room we have ever had in an Mwxican all inclusive.

29 days ago
Kevin W Seymour, Wisconsin Reviewed this property
Helpful answer
1
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Not as helpful

Hello,

Concierge front desk converted monies and there was an ATM machine in main lobby.

This place was great. Take advantage of what the grounds has to offer. Each pool area has something different to offer. The pool area furthest from the main areas seemed to have a louder crowd. Beach area was great because you could go to the outer stretches of property and have more seclusion. Coffee shop was great along with the healthy drink bar by the adult pool.

Kevin and Kym

3 months ago
Toronto, Canada
188June Nottingham, United Kingdom Reviewed this property
Helpful answer
2
Votes
Not as helpful

They are both the same place Mayan side is closer to the beach still walking distance though. You can use any restaurant ,bar and any of the pools.

2 months ago
canada
SILVERSURFERSUK Lincoln, United Kingdom Reviewed this property
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2
Votes
Not as helpful

No they are one hotel with two different names and you would not be seperated from each other it's all inside one big complex and you can move between the two

5 months ago
Scotland, United Kingdom
James H Regina, Canada Reviewed this property
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1
Vote
Not as helpful

We took pesos for both. I did have some us money as well but found sometimes that the locals didn't have change for the us currency so you could end up spending more on items than you should have. I think the best bet is to use pesos there.

6 days ago

See all questions (65)

Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only Mayan Beach side has ocean view rooms, but have stayed in both sides of the resort and been happy with pool or garden views.”
HPCanadian, 27 Apr 2017 | Read review
“Stay towards the middle of buildings for the rain coming in and the second floor is a pretty safe bet.”
Space1967, 27 Apr 2017 | Read review
“We had room with the garden view, but we didn't spend much time there.”
AkvilinaRieger, 22 Apr 2017 | Read review
“Try to get a room away from the main pool.”
vantheman1999, 20 Apr 2017 | Read review
“Avoid staying near the Spanish groups at all costs”
sometrailsomewhere, 18 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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