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01/10/2017 02/10/2017
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    TRS Yucatan by Palladium

    Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
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    01/10/2017 02/10/2017
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    Traveller (3797)
    Room & Suite (1047)
    Pool & Beach (793)
    Grand Palladium Kantenah Resort & Spa
    5,698 reviews
    #6 of 21 hotels in Akumal
     
    Grand Palladium White Sand Resort & Spa
    2,861 reviews
    #9 of 21 hotels in Akumal
     
    Grand Palladium Colonial Resort & Spa
    5,301 reviews
    #7 of 21 hotels in Akumal
     
    Secrets Akumal Riviera Maya
    2,528 reviews
    #3 of 21 hotels in Akumal
     
    Overview
    • Excellent76%
    • Very good17%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal pool” (194 reviews)
    “el jardin” (379 reviews)
    “royal suites” (773 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from TRS Yucatan by Palladium
    Special Offer: EXTRA SAVING:10%OFF!
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    Grand Palladium Kantenah Resort & Spa
    5,698 reviews
    #6 of 21 hotels in Akumal
     
    Grand Palladium White Sand Resort & Spa
    2,861 reviews
    #9 of 21 hotels in Akumal
     
    Grand Palladium Colonial Resort & Spa
    5,301 reviews
    #7 of 21 hotels in Akumal
     
    Secrets Akumal Riviera Maya
    2,528 reviews
    #3 of 21 hotels in Akumal
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,207)
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    1 - 5 of 1,139 reviews

    Reviewed 3 weeks ago via mobile

    My sister and I surprised our mom to a trip here for her birthday. My mom loved it! We stayed in the adults only portion of the hotel. The room was massive, it was able to fit the 3 of us. The customer service was...More

    2  Thank Haycoconut
    Response from Roxana A, Gerente at TRS Yucatan by PalladiumResponded 3 weeks ago

    Dear Haycoconut, Thank you for taking the time to write a review from your last stay with us but foremost for choosing us to celebrate your Mom´s birthday! It sounds that you had a terrific time! On the other hand we appreciate your comments making...More

    Reviewed 14 August 2017

    My husband is a self-described "not a beach person." So saying, he loved this resort and it's beach and the pool and the food and drinks and gym and spa and the beautifully appointed Mayan Suite with excellent WiFi. After years of reluctantly accompanying me...More

    Thank 2keys1trip
    Response from Roxana A, Gerente at TRS Yucatan by PalladiumResponded 15 August 2017

    Dear 2keys1trip, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to read that you and your husband had a wonderful vacation more than you were expecting, taking into consideration that your husband does...More

    Reviewed 11 August 2017

    Stayed hear for two weeks and have just returned and I have to say I don't think we would go back. The Good bits free transfers from the airport was very good and the staff were excellent and the swimming pools were fantastic but they...More

    1  Thank walter1414
    Response from Roxana A, Gerente at TRS Yucatan by PalladiumResponded 13 August 2017

    Dear walter1414, Thank you for taking the time to post your thoughts and concerns about your recent stay at the Grand Palladium Resort & Spa; we greatly depend on our valuable guests feedback and welcome every opportunity to improve. On a positive note, we are...More

    Reviewed 4 August 2017

    I am reviewing this late as well... First off, our wedding coordinator was Elsa. She was lovely. Second, when we arrived, Martha greeted us and made our reservations. Martha with TRS reception is a GEM. She is amazing. There is a TRS driver whose name...More

    Thank S L
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan by PalladiumResponded 5 August 2017

    Dear Guest, Thank you for thinking of us again! We really appreciate your time to share such a wonderful review about your stay at our TRS Yucatán , and we feel honored that you gave us the unique opportunity to be your Wedding destination choice....More

    A TripAdvisor Member
    14
    Reviewed 22 July 2017 via mobile

    A bit late with the review to be completely honest just feeling down when got back from the most wonderful holiday ever! Coming from the UK it was a long flight but when we got to the Royal Suites it was like we were Royalty....More

    4  Thank A TripAdvisor Member
    Response from Rosa R, Director de Relaciones con Clientes at TRS Yucatan by PalladiumResponded 25 July 2017

    Dear Guest, Thank you so much for giving us the pleasure to welcome you in our only Adult Resort and make every minute of your long trip from UK worth it! We always love to read the way our guests enjoyed their first experience in...More

    Grand Palladium Kantenah Resort & Spa
    5,698 reviews
    #6 of 21 hotels in Akumal
     
    Grand Palladium White Sand Resort & Spa
    2,861 reviews
    #9 of 21 hotels in Akumal
     
    Grand Palladium Colonial Resort & Spa
    5,301 reviews
    #7 of 21 hotels in Akumal
     
    Secrets Akumal Riviera Maya
    2,528 reviews
    #3 of 21 hotels in Akumal
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$291 - US$840 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Akumal
    • #2 Top resorts Hotel in Akumal
    • #4 Spa Hotel in Akumal
    • #4 Luxury Hotel in Akumal
    • #4 On the Beach Hotel in Akumal
    • #4 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, TripOnline SA, getaroom.com and Evoline ltd so you can book your TRS Yucatan by Palladium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras ,
    • Royal Hotel Puerto Aventuras ,
    • TRS Yucatan By Palladium Riviera Maya, Mexico - Akumal
    Add Photo Photos
    Traveller (3797)
    Room & Suite (1047)
    Pool & Beach (793)
    Dining (326)
    Hotel & Grounds (1915)
    Bathroom (58)
    Family and Play Areas (42)
    Business Centre & Event Rooms (6)
    Nearby
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    64 reviews
    2.23 miles away
     
    Grand Palladium White Sand Resort & Spa
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    .13 miles away
     
    El Dorado Sensimar Riviera Maya
    8,312 reviews
    1.31 miles away
     
    Grand Palladium Kantenah Resort & Spa
    5,698 reviews
    .16 miles away
     
    Nearby Restaurants
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    Royal Grill
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    Nearby Attractions
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    Akumal Beach
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    Ask a question
    Questions & Answers
    Jill M
    2 September 2017|
    AnswerShow all 2 answers
    Response from dibiancoe | Reviewed this property |
    They're located near the lobby of the hotel, I'm not sure where exactly in relation to the hotel you would like to know. We stayed in a junior suite, it was in a building near the lobby. I'm not sure where the royal suites... More
    0
    Votes
    hammy1
    2 August 2017|
    Answer
    Response from Rosa R | Property representative |
    Dear Hammy1, The access is still available for long walks on the beach, as it was before. This aspect has not changed. Looking forward to welcome you for visit number 11th! Regards, Rosa Rivero Hospitality Manager
    -1
    Votes
    Google Translation
    SAAJinMSP
    30 July 2017|
    AnswerShow all 2 answers
    Response from Ken L | Reviewed this property |
    As far as I know renovations should be done middle of November
    0
    Votes
    Room Tips
    "I forget what room we were in but it was near the beach."
    Read review
    "Third floor room was quiet, but didn't have the lovely tropical curtains hanging down on the porch. But..."
    Read review
    "all the rooms had a great view and it was adult only."
    Read review
    "Do not get the Mayan Suite, not worth the extra money"
    Read review
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