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Champneys Henlow

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Champneys Henlow
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1,593 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
Reviewed 2 days ago NEW

Champneys at Henlows Grange was a huge dissapointment. It appears to be caught in a 1980's time trap. I wanted to type 1970s but that would have been extremely cruel. I have been to a few spas over the years and was looking forward to Champneys as it has such a good reputation. We arrived at around 12:30 on Thursday...

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Helpful?
Thank Sonia E
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Sonia, Many thanks for your feedback. I am happy that you were able to enjoy your spa treatment, and the other positive aspects of your stay that you have mentioned. I share your view that there is always room for improvement so thank you for the helpful observations. I can confirm we are due a refurbishment, but I am...

Framlingham, United Kingdom
Reviewed 4 days ago NEW

Last year we stayed at Tring, which we loved - its expensive, but its absolutely great. We thought we'd try Henlow this time, which turned out to be a very bad choice. We were meant to stay for two nights, partly played for by a giftcard we got for Christmas. We got there day one, a lovely receptionist checked us...

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Helpful?
Thank TheEastScot
Bedford, United Kingdom
Reviewed 1 week ago NEWvia mobile

We were treated to a day at champneys Henlow, I was very pleased with all the facilities all very relaxing and beautiful grounds, lunch was very good lots of choice and with it being a Sunday even a roast, all very healthy of course. I decided on the day to have a treatment which the lady at spa reception was...

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Helpful?
Thank abirch73
Darren S, General Manager at Champneys Henlow, responded to this review

Thank you for your review of your recent stay at Champneys Henlow and I’m glad that you found aspects of your stay enjoyable. We try and offer many different options in terms of food and beverages and we're glad you enjoyed the treatments of offer a unique experience. We hope that you do come and visit us again soon.

Bedfordshire, United Kingdom
Reviewed 1 week ago NEWvia mobile

I booked an overnight stay for my girlfriend and I so we could relax and enjoy a bit of pampering. We chose Champneys as the name has a good reputation. On arrival the building looked quite impressive, and the check in was quite efficient. Our room was quiet and clean but nothing special for the money we paid. Overall the...

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Helpful?
3Thank Mark111110
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Mark, Thank you for taking the time to present your views to us. It is always disappointing to see a review such as this and we regret that many aspects of your stay were not to your satisfaction. The staff here are hardworking and dedicated, but despite our efforts your visit was clearly not what you have hoped for....

Harpenden, United Kingdom
Reviewed 1 week ago

Thank goodness this one night stay was on special offer. If we had paid £230 for this I would have been furious. We had a really disappointing stay here – overall I think the place needs to close and have a long overdue refurbishment. None of the staff were remarkable, other than the ‘guest’ spinning teacher who was full of...

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Helpful?
2Thank 72CLB
Darren S, General Manager at Champneys Henlow, responded to this review

Thank you for your comprehensive feedback. We can only apologize that some aspects of your stay were not as you may had hoped for. Please be assured that I do take comments regarding service very seriously and steps have been taken to ensure the reception experience is more consistent throughout the resort and that guests are treated with care, enthusiasm...

Welwyn Garden City, United Kingdom
Reviewed 1 week ago

Visited for the day in December and felt the day was a bit meh to be honest. We usually go to Tring Champneys, but having moved closer to Henlow thought we would try it out. i wish we had gone to Tring. The swimming pool had grains of dirt in the corners (maybe I was looking into it too much?)...

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1Thank Anne D
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Anne, Thank you for your review and I regret hearing that there were disappointing aspects of your stay. Regarding the pool and changing area I can guarantee that we do our best to keep these areas hygienic, accessible and temperature controlled for all guests however, there are intervals when the numbers are high, the demands are great, and the...

Milton Keynes, United Kingdom
Reviewed 1 week ago

Review towards Henlow resort. After receiving a over night stay spa get away for Christmas from my partner. We looked into each resort and choose Henlow. I was overly excited as I had read the reviews and heard " its an amazing spa, the best". We went on Thursday 5th to Friday 6th Jan. I have to say I was...

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3Thank Kimsley53
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Kimsley, Thank you for taking the time to provide a detailed account of your experience. I am undoubtedly disappointed that you are so dissatisfied especially as it relates to our food. We have recently appointed a new Head Chef and he is doing an excellent job of revamping the menus and improving the overall service, décor and offerings in...

Reviewed 2 weeks ago

I went last weekend to Henlow for one night with a friend at the last minute having been on numerous occasions with groups of friends before. I paid for a premium room to get a bit of luxury and have to say that although the room was good I came away disappointed with what I had had... It is winter....

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1Thank Joannalife
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Joan, Thank you for taking the time to provide feedback about your visit to Champneys. I do apologise that you felt the temperature was not suitable at various locations in the resort. I assure you that we will take these comments on bard and have them rectified as appropriate and in accordance to Health and safety regulations. I am...

London, United Kingdom
Reviewed 2 weeks ago

I stayed last weekend with a group of friends, we have been coming every year, the staff and the care and treatment that they give the their clients is really professional, everyone are always smiling and the atmosphere calm and relaxing. The classes were very good too with the instructors taking the time to speak to everyone and show you...

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Helpful?
Thank ja1234121
Darren S, General Manager at Champneys Henlow, responded to this review

Thank you very much for your fantastic feedback, I am well pleased to hear that our staff are constantly on hand to assist and that we have provided a comfortable and enjoyable stay. We look forward to welcoming you back soon! Kind regards,

Bedfordshire, United Kingdom
Reviewed 2 weeks ago via mobile

Just back from Our 10th annual visit to Champneys Henlow. As ever our group of 28 had a lovely two night stay. Enjoyed the classes and all the treatments ( especially the lava wrap), the food and the communal areas where we were able to gather. Can't wait to return next year.

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Helpful?
Thank Helen M
Darren S, General Manager at Champneys Henlow, responded to this review

Dear Helen, Thank you for your wonderful review and for the continued support. We are delighted that you and your party enjoyed all aspects of your time with Champneys Henlow. We look forward to seeing you again very soon. Kind regards,

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Champneys Henlow

Address: Coach Road, Henlow SG16 6DB, England
Region: United Kingdom > England > Bedfordshire > Henlow
Price Range: £113 - £496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Champneys Henlow 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Champneys Henlow Hotel Henlow
Champneys Hotel Henlow
Champneys Spa Henlow
Champneys Henlow Bedfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Champneys Henlow staff and other travellers.
11 questions
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Questions? Get answers from Champneys Henlow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms much better in the old house - worth the money if you can afford it.”
 of 5 bubbles Joannalife, 10 Jan 2017 | Read review
“Rooms with a fabulous garden view can sometimes be a little noisy with the sound of the weir.”
 of 5 bubbles HR272013, 9 Jan 2017 | Read review
“Ask for a good size room”
 of 5 bubbles Jane12345186338, 5 Jan 2017 | Read review
“Make sure you ask for the non staff quarters”
 of 5 bubbles , 6 Dec 2016 | Read review
“make sure you don't get a courtyard room.”
 of 5 bubbles philchales, 2 Dec 2016 | Read review
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