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Macdonald Portal Hotel, Golf and Spa

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Macdonald Portal Hotel, Golf and Spa
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1,787 Reviews from our TripAdvisor Community

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Showing 1,786: English reviews
Reviewed 2 days ago NEWvia mobile

Excellent service, staff all extremely helpful and friendly, greeted as soon as we entered and nothing was too much, also huge credit to Barry and his team for all their hard work looking after the stunning and beautiful grounds :)

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Helpful?
Thank c89Wils
Sheffield, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed New Years Eve to see in 2017, this was our first stay at this hotel. We choose after a lot of research to find a strict black tie event. Stayed in one of the Suites and had a wonderful spa treatment in the afternoon. We found the space and facilities in the suite excellent, spotless clean and a very...

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Helpful?
Thank Anne E
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Mr & Mrs Emmerson, Thank you for your review and also the lovely letter you sent to us directly at the hotel following your stay over New Year. I'm delighted you enjoyed your experience and will ensure the team are rewarded for such positive guest feedback. I look forward to welcoming you back in the near future. Kind Regards...

Chester, United Kingdom
Reviewed 4 days ago NEW

Sister took my Mum for spa day and overnight stay while brother in law, niece and myself joined them for dinner. Everything for mum and sister was good except dinner which for the price should be a lot better. It's a lovely place in a lovely setting. Room was good except couldnt get tele to work. Had to ring for...

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Helpful?
Thank Kevin G
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Kevin, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. Your positive comments in respect of the facilities are very much appreciated and I'm pleased that the team resolved the issue with the TV on your request. I'm sorry you were disappointed with our dinner service as this is typically...

Lancaster, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel is lovely. Big rooms and the spa facilities are a lovely bonus. The restaurant food was also lovely well what I had but the service was terrible. The garden menu was missing and then confusion about needing it typed. I was then given one and the previous nights however more confusion about which one I could order from....

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Helpful?
Thank jcab26
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear jcab26, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa and your positive comments in relation to our facilities was much appreciated. I've discussed your concerns at length with my Restaurant Manager to ensure your feedback is utilised to improve our offer. With Kind Regards Alan Shaw General Manager

spetisbury
Reviewed 1 week ago NEW

This is a lovely hotel in beautiful surroundings, the rooms are huge and very comfortable. We stayed here with our dog amd the lady on reception was so welcoming and came and gave the dog a cuddle. I did not get a chance to use the spa but it looked really nice. The only downside was the room service, which...

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Thank AnitaBC72
Reviewed 1 week ago NEWvia mobile

From the moment I arrived, the team were exceptional in every way.... the hotel was spotless and the restaurant and bar experience was fantastic.. I had the pleasure of meeting the General Manager on departure... A class act.. I'm very much looking forward to a return visit soon...

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Helpful?
Thank Danihod
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Danihod, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm delighted you enjoyed your stay with us and will ensure the team are rewarded for such positive feedback. We look forward to welcoming you back in the near future. Kind Regards Alan Shaw General Manager

Reviewed 1 week ago

From the moment we arrived we were treated so well. First we went to leave our cases in our room, the room was spotless with all the amenities we needed. We then came down into the restaurant and had afternoon tea which was gorgeous then we went into the spa for our treatments, again no complaints the staff were lovely...

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Thank Poppaddy
Oswestry, United Kingdom
Reviewed 1 week ago via mobile

Just had a lovely girly spa day with treatment and arvo tea. Good facilities lovely pool with beautiful surroundings. Staff very attentive. Had the best facial ever with Nikki...highly recommended. Feeling chillaxed

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Thank m t
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear M t, Thank you for taking the time to write your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm delighted you enjoyed your stay with us and your positive feedback in relation to the Spa facilities we offer is much appreciated. Nikki is a very highly regarded team member and I'm sure...

Wolverhampton, United Kingdom
Reviewed 2 weeks ago

The hotel is set in very nice grounds with ample parking available. On site facilities include the golf course, spa and gym. On this visit we took in the spa facilities with a couple of treatments - i would say it is worth making use of the spa facilities as the treatments were very good and the setting very relaxing....

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Thank Chalky_1984
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Chalky_1984, Thank you for taking the time to write your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. Your positive feedback in relation to our facilities and Spa offer is much appreciated however please accept my apologies for the shortfalls you encountered at breakfast. Whilst typically we deliver this service extremely well I...

Reviewed 2 weeks ago

We had an excellent 3 course meal, 25th January 2017. We were very impressed with both the quality of the food and service. It was excellent value for money - you can pay a similar amount in a decent pub meal but without the atmosphere and level of service at the Portal. Emma looked after us well - with just...

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Helpful?
Thank David H
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear David, Thank you for taking the time to write your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I was delighted to read your feedback in relation to the quality of our food offering and I will be sure to pass these comments through to our kitchen team. We look froward to welcoming...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains. ... more   less 

Additional Information about Macdonald Portal Hotel, Golf and Spa

Address: Cobblers Cross Lane, Tarporley CW6 0DJ, England
Region: United Kingdom > England > Cheshire > Tarporley
Price Range: £81 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Portal Hotel, Golf and Spa 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Macdonald Portal Hotel, Golf Hotel Tarporley
Macdonald Portal Tarporley
Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Portal Hotel, Golf and Spa staff and other travellers.
8 questions
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Liverpool, United Kingdom
1 day ago
england
Tamworth, United Kingdom
1 month ago
Liverpool, United Kingdom

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Questions? Get answers from Macdonald Portal Hotel, Golf and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All ground floor rooms excellent, we were in room 219 - Fantastic!”
 of 5 bubbles pcknowles, 11 Jan 2017 | Read review
“Ask to upgrade”
 of 5 bubbles elainec6, 2 Jan 2017 | Read review
“Ground floor room was very nice but very basic other couples on stay had much better rooms and well stocked on same booking& price”
 of 5 bubbles 786emmad, 2 Jan 2017 | Read review
“Double room great very quiet and clean”
 of 5 bubbles michaelbP5685QO, 28 Dec 2016 | Read review
“Ask for a room overlooking the golf course.”
 of 5 bubbles WarwickshireMarakesh, 25 Dec 2016 | Read review
5 of 5