Lovelady Shield Hotel & Cottages
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Lovelady Shield Hotel & Cottages

Traveller (305)
Sorry its untidy
Room & Suite (91)
Dining (63)

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Breakfast included
£95
Go to your Happy Price
£85
Breakfast included
Multiple ways to pay
£74
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 1 small hotel in Alston
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Lovelady Shield Country House Hotel is a lovely 14 bed Georgian house nestled by the River Nent on 3 and half acres with a lovely garden. Our hotel welcomes well-behaved pets in designated rooms and cosy cottages, providing pet owners with diverse lodging options.
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Property amenities
Free parking
Free internet
Wifi
Non-smoking hotel
Outdoor furniture
Room features
Wardrobe / wardrobe
Private bathrooms
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Great View
Languages Spoken
English
849Reviews7Q+A100Room tips

Reviews
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Detailed Reviews
Karenandmike67 wrote a review Apr 2024
Cheadle, United Kingdom13 contributions5 helpful votes
5.0 of 5 bubbles
Fantastic little country hotel on the Northumbria/Cumbia border. Renovated and reopened in 2023. Lovely cosy but spacious room with new beds and carpet, crisp quality bed linen, thick fluffy towels and large wardrobe. Lovely bathroom with bath and great rain shower. Fabulous views over the river and fields. Idyllically quiet. All you hear is the river and the birdsong!
The staff really make your stay special. Niomi leads a very happy team and nothing is too much trouble. Really personal service.
Wonderful breakfast with quality local produce and delicious roasted vine tomatoes.
There is also a coffee shop daytime and a bistro serving delicious home made evening meals.
This place is so good I almost want to keep it to myself!
Note: the hotel has recently been bought by the Payman Group and all the booking confirmations etc come by email from them but they are strangely written in odd English and the only contact details on them are for their contact centre which seems to be overseas. I was worried that the booking was not legit due to the dodgy English but all was fine. I do think the communication should all come from the hotel itself in proper English and not from this obscure holding company who ask you to sign terms and conditions that are not appropriate in the UK market. That worried me. I needn’t have worried because this hotel is a hidden gem and we will come back soon to visit Hadrian’s Wall
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paymán Club, Owner at Lovelady Shield Hotel & Cottages
Responded 4 weeks ago
Dear Karenandmike, It sounds like you had a wonderful stay at the country hotel! From the renovated rooms to the delightful views and the personal service from Niomi and her team, it seems like every aspect contributed to a memorable experience. It's great to hear that you enjoyed the breakfast with local produce and the delicious meals served at the bistro. Thank you for sharing your experience and recommendations for future guests. It's understandable to feel concerned about communication from a new management group, but I'm glad to hear that everything turned out well in the end. It sounds like you're already looking forward to your next visit to explore Hadrian's Wall. Best Regards, Anchala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SheffieldAdrian wrote a review Apr 2024
Sheffield, United Kingdom12 contributions8 helpful votes
5.0 of 5 bubbles
My wife and I booked this hotel because of the location and we had been here before - Naomi and all the staff were very friendly, helpful and professional. We booked a three night stay with breakfast - the room was excellent very clean and full of character. Our window views overlooked a small stream to the front and gardens to the side. The breakfast was great and the full English kept us going until mid afternoon. We booked an evening meal on our first night and it was great value for money. Everything you’d expect from a Country house hotel. We were able to visit Ullswater and Pooley bridge one day and the next day the historic town of Hexham then over to North Shields on the east coast (Tynemouth)
The drive across to the lakes was enjoyable and the views breathtaking.
This hotel is ideal for walkers wanting a few days hiking or even just a stop over on your way across country. Truly a marvellous find.
Can’t wait to visit again.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: The hotel is non alcoholic but they are happy for you to take your own drinks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paymán Club, Owner at Lovelady Shield Hotel & Cottages
Responded 3 Apr 2024
Dear SheffieldAdrian, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife had such a fantastic stay with us and that you enjoyed the beautiful location and amenities our hotel has to offer. It's delightful to hear that Naomi and our staff provided you with friendly, helpful, and professional service throughout your visit. We're delighted that you found your room to be excellent, clean, and full of character, and that you enjoyed the picturesque views from your window. It sounds like you made the most of your time exploring the surrounding area. We're thrilled that you enjoyed the delicious breakfast and evening meal during your stay. Thank you for choosing our hotel for your getaway, and we can't wait to welcome you back again soon.
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Tommo2813 wrote a review Feb 2024
Doncaster, United Kingdom14 contributions19 helpful votes
5.0 of 5 bubbles
We originally booked from Wednesday 7th February 2024 till Saturday 10th February 2024 in the Shieling 2 bedroom cottage as we were wanting somewhere to stay so we could assist our Daughter into moving into her new home in the area. The date to move was brought forward so we needed to add another night. This was no trouble at all to do so we extended our stay from Tuesday 6th February 2024.
On entering the cottage we were greeted by a blast of warm air which was very much needed.
A welcome tray of tea, coffee, hot chocolate sugar and biscuits were proved. So kettle on whilst we inspected our home for the next 4 nights.
Kitchen was well equipped, dishwasher, washing machine, fridge freezer. Halogen hob and fan oven. Everything you needed was made available.
Table & chairs to seat 4. Living area in the same area, 2 large leather squishy sofas, coffee table, large electric log burner style fire and decent size TV.
All accomodation on 1 floor which was a blessing.
2 good size bedrooms fully equipped with spacious wardrobes, dressing table and floor fan. 1 bedroom a double the 2nd ziplinked superking.
Good size bathroom with shower over bath, very powerful.
We didnt go for breakfast in the hotel as was too busy.
We did finally dine in The Love Lady Shield Hotel restaurant ont the Saturday 10th February to celebrate our birthdays which our Daughter had booked. We were welcomed with balloons and banners and a delicious meal created by the new chef Andy. The owner Naomi and staff came out with birthday cake and candles and sang happy birthday to us, which was such a kind thing to do.
The staff are incredible and so friendly and always smiling.
With Naomi at the helm this place is a treat and so peacefull.
Will definitely return
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine S wrote a review Sept 2021
3 contributions1 helpful vote
2.0 of 5 bubbles
Needs taking offline for several weeks to rectify basic issues.
Signs of damp (stains & missing plaster), stained carpets, over-soft mattresses need replacing (unless you like to feel the springs), cheap towels need replacing for some that don’t deposit white fluff everywhere, fixtures & fittings need fixing: there are missing window handles, missing toilet roll holders, loose toilet cisterns, loose shower rails. And please give us some useable kitchen utensils, eg sharp knifes or a sharpener. There are however plenty of flies around.
PS. The hotel itself is undergoing extensive renovation for the foreseeable future, and the driveway has numerous potholes so do take care if you end up staying here.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A P wrote a review 16 May
County Durham, United Kingdom5 contributions
5.0 of 5 bubbles
In an area with a long history of lead mining this is the Gold Nugget!!
We’ve just returned from a 3 night break staying in the hotel with a group of friends.
From arriving on Sunday to leaving on Wednesday the staff couldn’t be more friendly and welcoming. The rooms were very comfortable, the views of the Nent Valley were lovely, and the Residents lounge was full of interesting books, and literature on places to visit in the area.
There is a coffee shop open during the day and meals are provided in the Bistro in the evenings.
The food was excellent, and the chefs catered for one person who needed a gluten free diet exceptionally well.
We will certainly be returning soon.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan L wrote a review Jun 2023
Norwich, United Kingdom87 contributions25 helpful votes
5.0 of 5 bubbles
Under new management! We had a spectacular stay at Love Lady Shield Hotel. It is in a picturesque and peaceful location with beautiful views and the sound of a bubbling stream running through it. You can relax in their cozy lounge or take a walk through the vast grounds. We stayed in the spacious and modern cottage but they also have newly renovated rooms in the main hotel. This is the ideal location for a few days "away from it all" in a gorgeous but luxurious setting.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paymán Club, Owner at Lovelady Shield Hotel & Cottages
Responded 21 Jun 2023
Dear Megan, We thank you for your kind words and are delighted to hear that you had a wonderful experience staying at Love Lady Shield Hotel. Our goal is to ensure that our guests feel welcome and enjoy their stay with us, and it seems that you did just that. We look forward to having you as a guest with us again soon. Best, Madison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian W wrote a review Apr 2024
North Yorkshire, United Kingdom3 contributions1 helpful vote
5.0 of 5 bubbles
Just returned home after spending four nights at this Gem of an Hotel nestled in the countryside about 2 miles outside of Alston.
We were met by very friendly staff who had given us a room upgrade including a big comfortable king size bed and tremendous views.
Breakfasts were plentiful and well cooked. The evening meal menu was delicious and the dishes were exceptional considering the very competitive price.
Thanks to Naomi and all her staff who went above and beyond to make our stay so
memorable.
If you’re looking for peace and tranquility in an hotel where nothing is too much trouble for the guests, then don’t hesitate to book. You won’t be disappointed 😀
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paymán Club, Owner at Lovelady Shield Hotel & Cottages
Responded 4 weeks ago
Dear Dianw, It sounds like you had an amazing experience at the hotel! The upgraded room with a comfortable king-size bed and stunning views must have been a treat. It's great to hear that the staff were friendly and accommodating, and that both the breakfast and evening meals exceeded your expectations. Your positive feedback about Naomi and the rest of the staff is a testament to their dedication to providing exceptional service. Overall, it sounds like a memorable and enjoyable stay in the countryside.We hope to welcome you back in the future. Best Regards, Anchala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freddie558 wrote a review Oct 2023
Uckfield, United Kingdom303 contributions196 helpful votes
5.0 of 5 bubbles
What a beautiful location, down a slightly bumpy track in the middle of nowhere. No evening meal but good food can be had in a pub just down the road. The room was comfortable, as was the bed, and I had a great night's sleep. The staff were all very friendly and breakfast was excellent with a good choice of items for those of us who don't do cooked!
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paymán Club, Owner at Lovelady Shield Hotel & Cottages
Responded 6 Nov 2023
Dear Guest, Thank you for your wonderful review of your stay at our remote countryside location. We're delighted to hear that you found our spot peaceful and comfortable. Our team is dedicated to providing a warm and welcoming atmosphere for all our guests. It's great to know that you enjoyed the breakfast and found the selection to your liking. We understand that not everyone prefers a cooked breakfast, and we aim to cater to all dietary preferences. We hope you had the chance to explore the beautiful surroundings of our location. It truly is a hidden gem. If you ever find yourself in our part of the world again, we'd be delighted to welcome you back. Don't hesitate to reach out if you have any special requests or if there's anything we can do to make your stay even more enjoyable. Safe travels, Madison
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela H wrote a review Feb 2024
3 contributions
5.0 of 5 bubbles
What a fabulous stay we have had, from start to finish, we were made so welcome, the staff couldn’t do enough for us. We arrived just too late for a late lunch but the lady rustled up some lovely food for us and bent over backwards to ensure we were happy! The room for was absolutely perfect for us both and our small spaniel, Hollie was spoilt too ! Can’t recommend this hotel enough, whether you stay or just pop in for a coffee and a snack or a meal, you are made to feel welcome, customer service is at the forefront of everything they do. Naomi, the manager, has great ideas and plans which we are looking forward to experiencing, we will be back!
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alison C wrote a review Jan 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
My partner and I stayed a night in a love lady Shield Hotel when walking Isaacs Tea trail. The hotel is right on the Isaacs Tea Trail route, near lots of other fabulous walks and strolls, in a beautiful secluded spot. The bedroom was spacious, comfortable and well equipped. The staff were incredibly welcoming, friendly and helpful, they accommodated dietary requirements with a delicious, beautifully presented breakfast and even warmed up our boots by the fire in the morning! We will definitely be returning.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from CAMCAT3
n west19 contributions11 helpful votes
We always book when the offer is on Travelzoo and choose the menu with the wine. It's a good offer and nice to have the correct wine with each course. Don't know about the fishing but would presume not.
Answer from Kevin H
Stockton-on-Tees, United Kingdom34 contributions32 helpful votes
Sorry don’t know
Urtchie asked a question Apr 2017
Consett, United Kingdom62 contributions12 helpful votes
When you are having the 7 course taster menu, can you choose your time to dine or do you get a set time?
Answer from DonnaBNottsEngland
Nottinghamshire, United Kingdom10 contributions21 helpful votes
Hello. Dinner is served at 7.30 and we all dined together which worked very well. The owner introduced the wines with each course Amazing food and wine
Answer from 922alimary
Gateshead, United Kingdom47 contributions11 helpful votes
Well we couldn't fault the food!
SheffieldAdrian wrote a tip Apr 2024
Sheffield, United Kingdom12 contributions8 helpful votes
5.0 of 5 bubbles
"The hotel is non alcoholic but they are happy for you to take your own drinks"
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romany r wrote a tip Dec 2023
Brighton, United Kingdom9 contributions9 helpful votes
5.0 of 5 bubbles
"Enjoy! "
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andy t wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"Enjoy your stay"
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Brecken76 wrote a tip Oct 2023
252 contributions56 helpful votes
5.0 of 5 bubbles
"Located not far off the A689. Cafe open 10-4"
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phillouise wrote a tip Sept 2023
Sunderland, United Kingdom15 contributions12 helpful votes
5.0 of 5 bubbles
"Please visit"
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Not the right property for you?
There are more places to choose from in the Alston area.
PRICE RANGE
£63 - £93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lovelady shield country hotel, lovelady shield country alston
FORMERLY KNOWN AS
Lovelady Shield Hotel by Payman Club
LOCATION
United KingdomEnglandCumbriaAlston
NUMBER OF ROOMS
3
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LOVELADY SHIELD HOTEL & COTTAGES - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Lovelady Shield Hotel & Cottages
Which popular attractions are close to Lovelady Shield Hotel & Cottages?
Nearby attractions include Killhope Lead Mining Museum (4.7 miles), Hub Heritage & Transport Museum (2.5 miles), and George & Dragon Pub (3.0 miles).
Is parking available at Lovelady Shield Hotel & Cottages?
Yes, free parking is available to guests.
What are some restaurants close to Lovelady Shield Hotel & Cottages?
Conveniently located restaurants include Cumberland Inn, The Nook Farm Cafe, and Saddlers bakery and bistro.
Are there any historical sites close to Lovelady Shield Hotel & Cottages?
Many travellers enjoy visiting Nenthead Mines (2.5 miles) and St John's the Evangelist Church (2.2 miles).
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