Hartsop Fold Holiday Lodges
Crossgate Hartsop, Patterdale CA11 0NZ England
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About
#1 of 1 lodge in Patterdale
Location
Cleanliness
Service
Value
14 Luxury self-catering holiday lodges set in one of the most beautiful and peaceful corners of the English Lake District. We are a remote haven perfect for those who want to explore the fells or just get away from it all. We have a range of lodge types and some of our lodges have hot tubs (Hartsop Lodge Deluxe and Brotherswater Premier). We are a pet friendly site, but we do keep some lodges pet free.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hiking
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Outdoor furniture
Clothes dryer
Parking
Self-serve laundry
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Room features
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Cable / satellite TV
Flatscreen TV
Electric kettle
Kitchenware
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Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Location
Crossgate Hartsop, Patterdale CA11 0NZ England
Getting there
Car HireSee all Patterdale car hire
102Reviews11Q+A11Room tips
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Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our 2nd visit here. The 1st time we stayed in Helvellyn Lodge & no issues. The 2nd visit we decided to upgrade to The Brock Crag Lodge (One of the Brotherswater lodges) as it had a hot tub. Pros - The site is gorgeous & hardly any lodges on it. Very peaceful. The lodge was nice overall. Shower was nice & hot. A free washer dryer in the on site laundrette. The drying room attached to the lodges is a marvellous addition. Cons - We had no wi-fi or phone signal from our second day. It worked fine when we arrived but at day two it completely stopped working inside our lodge. To get any signal or wi-fi we had to go outside on the decking! We told the site three times it wasn’t working and they told us it had been fixed but we still couldn’t get on. Upon leaving the site and heading home I have read many reviews from various dates throughout the year saying exactly the same thing! While I understand this is a remote location it is disappointing that the wi-fi boosters on-site were not sufficient to stretch to our lodge. Especially as there was a smart TV in the lodge which was deemed useless without wi-fi. The hot tub was Ok … ish. The jets were so weak that they hardly made any bubbles whatsoever. The fridge had been turned off when we arrived and with bags of shopping to put away in there it was a pain as it took ages to be cold. I was so torn with what to write on my review as this is such a beautiful place but some facilities let it down. Patterdale now has hardly anything in it (No reflection whatsoever to owners of this site) but there’s now no shop and no pub! Unfortunately we wouldn’t return for a third visit due to the cons I listed…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 2 weeks ago
Hello, Thank you for taking the time to leave a review. We are very disappointed about the WiFi as we had 3 members of staff visit the park to attempt to resolve the issue with no success. Unfortunately we are very much at the mercy of the weather and Storm Debi hit us very hard which had a huge impact on our WiFi system and it is something we could not improve until the weather abated. We have consulted many network engineers who cannot improve the system due to the location and surroundings of the high hilltops. That being said there was still a good and strong connection at Reception which is free to use for all guests. Being surrounded by the beautiful fells does mean we do have limited phone signal - but again we do have a landline at Reception that makes free calls to our office. We do apologise about the fridge - that was a small oversight by the housekeeping team. We were not aware about the weak jets on the hot tub, we will have one of our technicians look at it for you. We are sorry that you feel that you do not wish to return due to the WiFi, it's something we are trying to improve but we do not have any solutions at this time. The weather does really impact it, but luckily many of our guests enjoy being able to get away from it all and enjoy the peace and beautiful surroundings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the idyllic setting to the the lodge we stayed in (Helvellyn) just wonderful. Very well equipped and spotlessly clean on arrival. However my main reason for this review are the wonderful staff/cleaners. In this age of poor customer service, these wonderful ladies excelled and I hope the Company recognise the hard work of these ladies. Will definitely be returning.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 19 Oct 2023
Hi Tina, Thank you so much for your absolutely wonderful review. The team will be so thrilled to hear your lovely comments when I pass them along. They are such a special and hardworking team! We look forward to seeing you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a brilliant time in the Lake District staying at the Hartsop lodge. We stayed in no.6. There are many positives:- Location - great scenery and access to walks, Brother’s Water is a 15 minute walk away and we spent a few hours here with our kayak. The dog loved it too! We also completed the hike to Place Fell. Large lounge and a good sized deck with a Bluetooth speaker and TV. You could see the Milky Way at night! Comfy beds. There was a heated cupboard outside which we used to dry our swimwear and towels. Good heating and a powerful shower. Hot tub was great and staff came to check on it both mornings. Negatives (not many!):- the shelves in the fridge door were a little flimsy. There could be more frying pans and a better spatula. The one we had had been melted and when we tried to wash it, the sponge would get stuck in it. The double bed was too small, so one person slept on the settee. Not the park’s fault, but other dog owners didn’t always clean up after their dogs. Maybe signs could be put up for owners to be extra vigilant. On the whole it was great and we would stay again!…
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Date of stay: August 2023Trip type: Travelled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 4 Sept 2023
Thank you so much for your lovely review. We are pleased to hear that you had an enjoyable holiday in our wonderful surroundings. I will feedback your comments about the frying pans and spatula and they will get that sorted. We are sorry that you felt the bed was not big enough - our lodges are all traditionally built and we cannot make any adjustments to the size of the bedrooms. A double bed is the perfect size for the room and allows for space and movement around it. Thank you again for your valuable feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 nights and had a wonderful time. The lodge may be a bit dated but everything was clean and comfortable. It’s a perfect base for so many walks and trails in the area. We did the hike up to Angle Tarn and the less tiring walk around Brotherswater. It’s also ideal for all the activities available at Ullswater, a short drive or slightly longer walk. If you don’t have a car there’s a bus stop very close. If I manage to get fit enough to tackle Helvellyn I would have no hesitation in staying here as it’s ideally located.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 4 Sept 2023
Thank you so much for your lovely review, we are so pleased to hear that you discovered all the wonders of our special location. We do hope we will be seeing you again in the future - perhaps to conquer Helvellyn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So we enjoyed a week here as a family of 4. Some good points and a few negatives. First if you have an electric car make sure you plan here well. Even if you have an adapter for a 3 pin plug the maintenance say you can’t charge, no where in the t&c does it say you can’t. We stayed in the Lowther, a 4 person lodge that allows pets. Decent layout, comfortable beds and seating, hot tub was great, they came alternating days to check the water ph. Location was immense. I’ve never stayed in such a creaky lodge, the floor was horrendous, so noisy, you heard every movement, I could even hear my dog at night. Parts of the lodge looked tired, it needs maintenance to come in at the end of each occupancy and tidy it up, a bit like they do at centreparcs. Plenty of cooking utensils and plates, glasses etc Fridge is too small, there’s a gap for a 600mm fridge with small freezer compartment yet probably a 450mm fridge was there. Problem if you have a delivery like we did for the week. Btw we used Morrisons and even though they got some of the order wrong I’m glad we did. Enough of the negatives. I would still come back here. Location is superb, 5 minutes and you have open fields and a beautiful waterfall. Great walks all around, hot tub was great and I truly came away relaxed. Approx 2 miles walk to Patterdale, no pubs just around the corner which suited us.…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 22 Aug 2023
Thank you very much for leaving your valuable feedback. I'm afraid we do not have any EV charging facilities and for health and safety reasons we do not permit charging from the lodges. There are charging points in Glenridding, Penrith, and Ambleside which are handy. We do have a dedicated maintenance team that attend on each changeover - if you could email us (info@hartsop-fold.co.uk) with details of what you believe they need to look at that would be very helpful and I can pass it on to them. We are glad to hear you had a relaxing stay and we would love to see you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my Husband stayed for a week at one of the luxury brothers water lodges Angle Tarn. Pros: Beautiful scenery surrounding the lodge Location was brilliant for walking to numerous places- we walked to Angle Tarn, Hayeswater, Brothers water, Patterdale and Hartsop. - no need to drive out as these are accessible walks from the lodge. Good cleanliness in the lodge Friendly staff Hot tub was cleaned and managed by staff, saw staff on daily basis treating and testing the hot tubs Private balcony and private hot tub Sunshine was lovely on the balcony- it was a sun trap through most of the day! The lockable cupboard in the porch was brilliant for drying wet swimming costumes and towels quickly. The interior of the lodge was modern, clean and well looked after. Cons: No wifi unless you stood from the patio doors but even then very limited. All 3 wifi spots not available within lodge. To get a usable wifi signal you had to stand on the balcony outside. I expected wifi coverage to be better within the lodge given the poor reception in the area. There was a pay phone at reception if required. No phone reception unless stood outside main reception. Limited kitchen and bathroom essentials - so pack extra (luckily we packed extra toilet roll as we’re only supplied with a few) The boiler made intermittent whistling noise that could be heard loudly throughout the lodge. The decking could use some TLC such as repainting as it looked a-bit weather beaten Overall for us the pros outweighed the cons and the location was perfect for the week we had planned. We would recommend this spot due to the perfect location, friendly staff and clean, modern interior.…
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Bring extra toilet roll and kitchen/ bathroom essentials.
Drying cupboard in porch great for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 30 May 2023
Hi Laura, Thank you for taking the time to leave us a review and we are glad to hear you enjoyed your stay. Our staff take great pride in keeping the lodges clean and tidy and we love the cosy peaceful feel. They will be pleased to hear your feedback. I am sorry the WiFi was not working for you - we have had no issues connecting in Angle Tarn ourselves during the changeover and have not had the subsequent guests report the issue. The three WiFi points are all working. Did you report this to anyone during your stay? Unfortunately due to our very rural location, the surrounding fells and weather can affect technology sometimes. Unfortunately we cannot do anything about phone signal - we are in a very rural location that is generally poor for phone signal, but we are hoping there will be a new mast erected in the area soon which will provide more coverage. As self-catering accommodation we only supply a couple of loo rolls, dishwasher tablets etc as part of the welcome package - all the information is available on our website. Thank you for letting us know about the noise in the lodge, we will investigate it further. We have looked at the decking and is just natural weathering of the wood that turns it silvery it is in great condition. We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely break at hartsop fold. Hit lucky with the perfect weather. Accommodation was just as described, staff very friendly and helpful upon arrival. Hot tub was amazing with the perfect spot with the view of the hills and river. We stayed in number 12, Lowther and it exceeded our expectations. We had our dog with us, only down fall was we kept our dog on a lead, others didn’t and daily we were having to clean other owners dog poop up up from right outside our lodge entrance which wasn’t from our pup. May have been helpful to have keep dogs on a lead signs on the site to prevent this so the other dog owners could see where there off leash dogs were doing their business. Would definitely return 😊
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 24 Apr 2023
Hello and thank you for your lovely review - we are so happy to hear that you enjoyed your stay. It is a shame that other guests spoiled it slightly by not cleaning up after their dogs - that is not the norm I can assure you. We do hope you will return again soon, Lowther is a very popular lodge!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at Hartsop Fold Lodges as a couple from 27/03/2023 to 31/03/2023. We booked a Brothers Water Lodge and stayed in Angle Tarn Lodge. The lodge was immaculate, cosy, modern with beautiful furniture and just stunning. The kitchen had all you could need to self-cater for your stay including pots/pans/cutlery/cups and glasses, again all very clean (the oven was probably cleaner than mine at home!). The patio area outside was stunning with the backdrop of the mountain which was lovely to sit and view either from the table and chairs on the patio or from the hot-tub. Our lodge even had a steam running under which was lovely to listen to especially in a morning with cup of tea. The lodge park itself was again in the most amazing setting and there are walks directly from your lodge with even a waterfall about 5/10 min walk away. We walked from the lodge to Patterdale and Glenridding one day which took us down a walking trek on the side of the mountain, past waterfalls, through farmers fields (seeing lots of sheep/cows) with stunning views. We are not "pro walkers" and i would say this walk is suitable for children as well and highly recommending doing it. I literally could go on an on about this place and location and how amazing it was so I will just say... BOOK IT!! Thank you Hartsop Fold for an amazing stay (sorry to the lady on reception on Friday morning when we left who ask me if I enjoyed my stay. I couldnt speak much as I was crying because I didnt want to leave, I was not being rude lol). We will most definitely be back. **Tip** - near the front door to the cabin there are some locked doors for a utility/storage room. The keys for this are on the inside of the front door on the wall. There is hangers in there and a clothes rail. We used that room to store our walking jackets and boots after walks. They were dry by the next morning as the boiler is in there so it is nice and warm and dry. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
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Room Tip: Wifi is not great so make sure to download movies etc as we could not stream them when there. 4g...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 6 Apr 2023
Hi Maria, Thank you so much for your lovely review. We are so happy to hear you had such a wonderful stay, it really means a lot to us. We are really looking forward to having you back to stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cosy cabins with everything you need available inside. well located for visiting various attractions across Lake District. Only downsides were you had to drive to nearest village or town with somewhere to eat/drink etc and wifi wasnt the best.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 31 Jan 2023
Thank you for taking the time to leave a review and we are glad to hear that you enjoyed your stay. We are in a very remote location surrounded by the beautiful fells which does mean that there can be a drive to reach a town. Our WiFi is generally good but weather can affect it due to our rural location. We do hope you will consider a return stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This log cabin is advertised as superb. Unfortunately the cabin ( Ambleside) is anything but. As we were staying in a cabin that catered for dogs we fully expected the usual doggy smells etc but to be fair there weren’t any. However this could be due to the damp smell drowning it out. When you go into the bathroom the shower tray in the shower cubicle has dropped away from the sealant which leaves a one inch gap where water could be escaping. Could this attribute to the smell? The shower is also mouldy and the radiator in this room is filthy. All rooms need some TLC. The chair covers are ripped with bits of plastic hanging off them. The patio door leading to the balcony does not make full contact with the frame ( you can see daylight) so there is uncomfortable draft as a result. We can forgive the scratched paintwork as this is the nature of some dogs but this certainly does not fit the description of superb.…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyon Leisure, General Manager at Hartsop Fold Holiday Lodges
Responded 5 Oct 2022
Hello, Thank you for taking the time to leave us some feedback - I am sorry to hear that you had some issues during your stay. We were unaware there was an problem with the shower prior to your stay, but I will log it with our maintenance team - thank you for bringing this to our attention. I would like to assure you that the radiators and showers are thoroughly cleaned but do have some discoloration - guests often hang thing on the radiators to dry which leaves stains that are hard to get off. The sealant in the shower is replaced often as it stains quickly - the showers are bleached and scrubbed between guests to ensure they are free of mould or bacteria etc. I will also mention about the rips on the chairs to our maintenance team. Ambleside is one of our original characterful lodges that is enjoyed by many returning guests. We hope you will consider returning - our Hart Crag lodges are completely renovated versions of the type you stayed in and they are pet friendly too!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$124 - US$371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hartsop fold hotel sedbergh
LOCATION
United KingdomEnglandCumbriaLake DistrictPatterdale
NUMBER OF ROOMS
14
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Claim Your ListingHARTSOP FOLD HOLIDAY LODGES - Updated 2023 (Patterdale)
Frequently Asked Questions about Hartsop Fold Holiday Lodges
Which popular attractions are close to Hartsop Fold Holiday Lodges?
Nearby attractions include Hallin Fell (4.1 miles), Helvellyn (4.0 miles), and Aira Force Waterfall (3.9 miles).
What are some of the property amenities at Hartsop Fold Holiday Lodges?
Some of the more popular amenities offered include free wifi, free parking, and self serve laundry.
Which room amenities are available at Hartsop Fold Holiday Lodges?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Hartsop Fold Holiday Lodges?
Yes, free parking is available to guests.
What are some restaurants close to Hartsop Fold Holiday Lodges?
Conveniently located restaurants include Fellbites Cafe and Restaurant, Helvellyn Country Kitchen, and The White Lion Inn.
Are any cleaning services offered at Hartsop Fold Holiday Lodges?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Hartsop Fold Holiday Lodges?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hartsop Fold Holiday Lodges?
Many travellers enjoy visiting Townend (7.1 miles), Castlerigg Stone Circle (9.4 miles), and Rydal Mount & Gardens (5.5 miles).