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Donington Manor Hotel

Traveller (136)
Room & Suite (75)
Dining (10)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Banquet Room
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
12Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
399Reviews
178Photos
1Q+A
95Room tips
Traveller rating
  • 104
  • 95
  • 89
  • 52
  • 59
Time of year
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  • English
Popular mentions
We stayed for one night at this hotel over two weeks ago. I was shocked at our room, the decor and furnishings were not very good to say the least and there was a smell of dampness in the upstairs corridor. We were only there one night so just put up with it. There was a bar
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Response from FinesseCollection, Guest Relations Manager at Donington Manor Hotel
Responded 1 week ago
Hello ValC478, Thankyou for leaving us your review on your recent visit to us, here at The Manor. We are saddened to hear that your stay with us was not to your expectations. We have noted your complaint and are looking into this matter seriously. For any further questions or queries about our service, please do not hesitate to get in contact directly to the Hotel. Thankyou again for your feedback
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We’ve eaten and attended events here on numerous occasions over the years and would find it difficult to fault the food or the service. However please do something about your function room if you using it for dining. Having had Xmas day lunch and a recent Sunday lunch here we
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Response from FinesseCollection, Guest Relations Manager at Donington Manor Hotel
Responded 3 weeks ago
Hello Garry C, Thankyou for leaving us your review on your recent dining experience with us, here at Donington Manor Hotel. We are saddened to hear that you experience didn't meet previous standards, and that you was not seated in your preferred area. This will be discussed at our senior management meetings to try and improve on our ambience standard. Here at The Manor, we aim to satisfy all of our hotel guests, to make them feel welcomed. Our staff can not do enough to make you experience as welcoming and comfortable as possible. Please feel free to follow us on our Social Media pages to keep up-to-date with our latest deals. For any further questions or queries about our service, please do not hesitate to get in contact directly to the Hotel. Thankyou again for your feedback.
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We stood in the reception area for 20 mins not a sole in site , so we rang from the reception area , no answer, the waitress clearly saw us and turned her back and completely disappeared. Stumped for words we walked into the kitchen through the restaurant ,not a sole still ,we
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Response from FinesseCollection, Guest Relations Manager at Donington Manor Hotel
Responded 3 weeks ago
Hello Rach S, Thankyou for leaving us your feedback on your recent visit to The Manor. We are saddened to hear that your visit wasn't to your expectations. Here at Donington Manor, we aim to satisfy all of our hotel guests and make them feel welcomed, we have noted your complaint to the senior management team. For any further questions or queries about our service, please do not hesitate to get in contact directly to the Hotel. Thankyou again for your feedback.
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+1
The room I was taken to had no heating, an electric fan heater had been placed in there which had not been PAT tested. The carpet was unhoovered. The bathroom also had no heating at all and the flooring was stone tiles. I could not get any hot water from the hand basin and the
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Response from FinesseCollection, General Manager at Donington Manor Hotel
Responded 4 weeks ago
Hello Cathibou, Thankyou for leaving us your review on your recent stay with us, here at The Manor. We are saddened to hear that your stay with us, was not to your expectations. Here at Donington Manor Hotel, we aim to cater for all of our guests, to make them feel welcomed and have the best experience possible. We have noted your feedback and will aim to respond to you very soon. For any further questions or queries about our service, please do not hesitate to get in contact directly to myself, Sven Nel, General Manager. Thankyou again for your feedback.
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This year (2018) the Donington Manor did us proud. The Rotary Club of Castle Donington had their annual Christmas dinner in late December. About 40 Rotarians and guests were there for an excellent meal of three courses with choices for each course. The presentation of the
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Response from FinesseCollection, General Manager at Donington Manor Hotel
Responded 4 weeks ago
Hello Eric, Thankyou for leaving us your lovely feedback on your recent Annual dinner, here at Donington Manor. We are pleased to hear that you and your entourage enjoyed your delicious Three Course dinner! We do hope to see you all again next year. For any further questions or queries about our service, please do not hesitate to get in contact directly to myself, Sven Nel, General Manager. Thankyou again for your kind feedback.
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Photo provided by managementDonington Manor Hotel
Room One - Superior Room
electric heater
kettle in room
blocked sink in bathroom
dirty carpet
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12345615
Yes.the place is falling apart. The only thing that is good is the food. The chef is amazing and this is the only reason the hotel survives. The service is very slow and the real ale is often kept on for more than a week which makes it undrinkable.the owner does not give a flying as long as he has your money. Avoid.
1 vote
Show all answers
"Go somewhere else"
"Great function room for hire"
"Don't book room 27"
"Do not choose a dog friendly room..... It's not fair on the dog, let alone it's owner!"
"Check out room for 'wear and tear' before taking it."
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12345619
PRICE RANGE
US$96 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donington manor derby
LOCATION
United KingdomEnglandCastle Donington
NUMBER OF ROOMS
32
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