Santo's Higham Farm Hotel
Main Road, Higham DE55 6EH England
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About
#1 of 4 hotels in Higham
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Value
Everyone needs a place to lay their weary head. For travellers visiting Higham, Santo's Higham Farm Hotel is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants, Santo's Higham Farm Hotel makes it easy to enjoy the best of Higham.
Free wifi is offered to guests, and rooms at Santo's Higham Farm Hotel offer a flat screen TV.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and baggage storage. Guests of Santo's Higham Farm Hotel are also welcome to enjoy free breakfast, located on site. For travellers arriving by car, free parking is available.
Travellers looking to enjoy some fish and chips can head to Greyhound. Otherwise, you may want to check out a pub such as Greyhound.
Whether you’re travelling for business, pleasure or both, Santo's Higham Farm Hotel is sure to make your visit to Higham one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Italian
Location
324Reviews5Q+A56Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The accessible room was tired,cold and dated. The central heating wasn’t working and we had to switch on the mobile electric radiator when we went into the room. My wife is disabled and I am partially disabled, however the three young waitresses on duty for breakfast on the Saturday morning were content to watch us struggle, until an older waitress sorted them out. We were there for our granddaughter’s wedding which was very well done, but overall we would not recommend this hotel for people with disabilities. In my opinion I was also overcharged for y sty, I had booked 2 nights bandb, but was charged for 1 night bandb, plus the food we ate on Friday 3rd November. The helpful receptionist on the Sunday morning refunded this after I asked for an itemised bill, but not the fact we were on 2 nights bandb. Suggest you all check your bills here if you decide to stay in a tired accessible room. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Bathrooms had many cob webs. Staff is so young and untrained. They charged us double for drinks and to date not refunded! Very unhappy for poor customer service. Reception counter staff promised it will refunded by end of the day, understand it was bank holiday and busy but this is something everyone need to check before you pay and no matter how much the hotel is busy make sure you dont pay double coz this place dont give you refunds!!!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Roma Hatton, General Manager at Santo's Higham Farm Hotel
Responded 16 Sept 2023
Thank you for your feedback 47reshmap regarding your stay here at Santo's Higham Farm Hotel. I am extremely surprised that you felt that you had poor customer service and that we charged you double for a drink. We looked through your account and at 16.06hours on Friday 25th August 2023 you ordered 2 jacket potatoes a bread board, a coffee for yourself and a pint of amstell for your partner. The food and coffee were paid separately at 17.00 hours. The amstell was charged through the bar till and straight onto you room bill which was the £4.00 that you state we charged you double? If you would like copies of the receipts we will be only to happy to provide this to you. You are correct that we have 2 new waiting on staff that are being trained. We always have a senior member of staff on with them. If you would like to discuss this matter further please do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pleasant hotel in a lovely village. Overall the hotel is a little dated and really for a sprucing - but great value for money. Reception staff very helpful and friendly. Rooms nice and clean - a little dated. Booked family room and no bedding for the sofa bed - managed to improvise as could not be bothered contacting reception. Very hot at night though and ceiling fan positioned in weird place. Toilet seat not fixed properly so kept slipping to the side. Big room and served it’s purpose. Boys in the bar could do with a little customer service training or at least try and crack a smile. Breakfast decent enough.. serve yourself hot English buffet. Bacon cooked nice and mushrooms - eggs only scrambled and a little sloppy. Overall would stay again as priced accurately for current standards…
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
our 4th visit for a function.... this time we could relax , as just a guest It was wonderful to watch how things flowed directed by the young manager, no voice just subtle hand signals... perfect Food service as always TOP NOTCH.... very pleasant staff stayed night in a Classic room, very comfortable, everything we needed then downstairs for an unhurried scrumptious breakfast Thanks Roma to you and your excellent team
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: doubt very much if you are a traveller / visitor to the area if you will find such peacefulness...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
inverclyde12 wrote a review Aug 2023
Burton upon Trent, United Kingdom157 contributions38 helpful votes
Went here for afternoon tea and was not dissapointed. The sandwichs were fresh ample and tasted beautiful. The service was excellent with a constant supply of hit drinks. The hotel itself is set in beautiful surroundings and the parking ample. I had a look at some rooms and they too were well presented and clean. We will be going back this time as guests.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Despite the ongoing wedding reception,we were impressed with the receptionist and the surroundings of this hotel with history. Well maintained large room and sympathetic furniture and a very modern bathroom !! High standard of food at breakfast with a good system that ensured hot toast and hot drinks and hot food !! Staff very friendly and helpful too ! Highly recommended!!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Loud music from Saturday night wedding but only until 11pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I purchased an afternoon tea voucher for my parents for Christmas. They used it this Friday and I’ve just been told they had to wait 45 minutes this was after they had pre booked and it was obviously they’d been forgotten, when they asked for the sandwiches they said oh it will be a while. As it had been so long my mum asked for an extra cup of tea to have with the sandwiches and the waitress tutted and then came back and slammed it on the table without any milk. Imagine how I feel hearing this when I’ve tried to do something nice. I was hoping to use you in the future but never again. As you can see from my previous reviews I don’t leave bad reviews but I am so unhappy with this.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for 6 nights on business. The hospitality is friendly and genuine. The rooms are spacious and nice comfortable bed. Had plenty of drinks and meals at the restaurant/bar which were excellent. Great selection of drinks. Especially rums. Only negative is the shower in the bath. Had to be ultra careful climbing in and out with the big step into the bath. But I survived. Well done.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I do like to drive out to Santos and the views from the rear of their free car park are spectacular. Arrived and walked from reception around to the restaurant, greeted and seated. Staff throughout our visit were super professional but seemed to take a little while to order drinks. We went here as two couples. We all found the menu rather sparse and/or having any originality to it. It’s not the cheapest place to eat and is also a hotel. There were Four choices of starter but none that took our fancy. So straight to mains. Two struggled to pick a main, there is choice but again nothing inspirational (burgers were their choice). All four of us enjoyed the meals and were rather full that only one plate was fully eaten. All in all we walked away happy and full.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well appointed hotel with helpful staff. Rooms are spacious and well appointed. Stayed Bed & Breakfast. The food quality was excellent, but the arrangements and service a bit wanting. Hotel is popular for weddings, so beware late evening disturbance when they are on, though staff do try to accommodate those who wish for a quiet room.
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Date of stay: August 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$153 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDerbyshireHigham
NUMBER OF ROOMS
31
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Claim Your ListingSANTO'S HIGHAM FARM HOTEL - Updated 2023 Reviews
Frequently Asked Questions about Santo's Higham Farm Hotel
Which popular attractions are close to Santo's Higham Farm Hotel?
Nearby attractions include Teamworks Karting Mansfield (5.0 miles), Heage Windmill (5.0 miles), and Crich Tramway Village (3.7 miles).
What are some of the property amenities at Santo's Higham Farm Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Santo's Higham Farm Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Santo's Higham Farm Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Santo's Higham Farm Hotel?
Conveniently located restaurants include Host Coffee, The George, and The Old Yew Tree Inn.
Is Santo's Higham Farm Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Higham.
Are any cleaning services offered at Santo's Higham Farm Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Santo's Higham Farm Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Santo's Higham Farm Hotel?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Santo's Higham Farm Hotel?
Many travellers enjoy visiting Heage Windmill (5.0 miles), Sherwood Foresters Regiment Memorial (3.5 miles), and Hardstoft Oil Well (3.9 miles).
Is Santo's Higham Farm Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.