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Crowne Plaza Felbridge - Gatwick

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Traveller (192)
Room & Suite (327)
Dining (93)
Overview
  • Excellent31%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,442)
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1,419 results
Traveller rating
453
470
262
131
103
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LanguageEnglish
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453
470
262
131
103
Show reviews that mention
All reviewsthe bay tree restaurantelemis toiletriesspa facilitieschakra spalovely hotelspa breaksteam room and saunafull body massageaph parkingmain roadstandard roombusy roadone night stayfollowing morningfull englishovernight staygood nights sleep
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1 - 5 of 1,419 reviews
Reviewed yesterday via mobile

Advise at time of booking if you have mobility issues, as the hotel is large and sprawling. Lovely room after a bit of a trek, nice shower room, comfortable bed. Clean and pleasantly furnished with helpful staff.

Thank Sian E
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded today

Many thanks for taking the time to leave your review. I am so pleased to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Warm regards Peter Botterill General Manager

Hotel's Favourite
Reviewed 2 April 2018

Had a lovely girls break here - got a good deal by phoning the hotel directly to book. The stay included use of the pool, spa facilities, gym, breakfast and dinner. The facilities were good and the food was very nice. The only negative would...More

2  Thank travelstar55
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 4 April 2018

Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. I completely take on board your note about the...More

Reviewed yesterday

We stayed here the night before our holiday, we arranged our airport parking as well, couldn't fault the hotel, and use of the pool area,sauna and steam room, room was very comfy and clean would definitely recommend.More

Thank pappy3babes
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded today

Many thanks for taking the time to leave your a review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. I hope you have a wonderful holiday. We look...More

Reviewed 5 days ago via mobile

This was our first time here, but surely not the last. The room was great - comfortable, especially the beds and how wonderful to have efficient aircon in this hot weather! Parking was simple, hotel staff very pleasant and helpful. It's a mile or so...More

Thank Tim E
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 2 days ago

Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. We look forward to welcoming you back again soon....More

Reviewed 5 days ago via mobile

I'm sorry to say i was very disappoint ed with our visit to chakra spa on arriving i was given a dirty towel which to be fair she did change we were informed our treatments would be 11 oclock so we only had 45 mins...More

1  Thank Karen H
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 2 days ago

Thank you for taking the time to provide feedback. I'm very sorry to hear that you didn't enjoy your spa day with us and I will pass your comment on to the Spa team. If you would like to discuss your visit further, please contact...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (192)
Room & Suite (327)
Dining (93)
Pool & Beach (15)
Amenities (42)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Sammy A
25 May 2018|
AnswerShow all 3 answers
Response from Brightonboy105 | Reviewed this property |
Just smart casual required.
2
Votes
Sarah B
28 March 2018|
AnswerShow all 4 answers
Response from infast | Reviewed this property |
Above answer correct but go for the executive room and get access to free drinks and giblets each evening. Also you can have continental breakfast in that lounge in private with all the papers.
1
Vote
chels_8
22 October 2017|
AnswerShow all 4 answers
Response from Leanne T | Reviewed this property |
It has soap. From what I remember no shampoo or conditioner? I ran a bath and realised there was nothing to put in it, like gel or anything so you may like to bring your own.
0
Votes
Room Tips
"Ask to be closer reception as very spaced out"
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"If you experience difficulty or challenges with walking it is worth mentioning this so you are located nearer..."
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"Dont fork out for a reluctant Club Lounge experience"
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"Have a look around at other hotels at the same or lower price."
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