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DoubleTree Cleveland East/Beachwood

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665 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Start your review of DoubleTree Cleveland East/Beachwood
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Bedford, United States
Reviewed 2 days ago NEW

We booked the "Lovers Escape" package that was advertised on your website for a late Valentine's day get away. First, when I confirmed our reservation I selected the digital key option so we could just check right in, but I never got the digital key and had to go to the front desk for a key. Then when we arrived...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ryane387
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 23 July 2016

It had been at least 6 years since I stayed here last. It had gotten itself a bad reputation regarding quality. Six years later there has been a Fantastic turn around. Although it Definitely needs an update. My room was clean, and well cleaned each day. From the front desk, to housekeepers, to the bartenders to the employees passing in...

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Helpful?
Thank stlxer
About Hotel's Favourite Review
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear stlxer, Thank you for your recent Five Star review of the DoubleTree Hotel in Beachwood, Ohio. The most invigorating item I can always take pleasure in reading is when a guest "Raves" about our staff. Our team in Beachwood is comprised of seasoned , knowledgeable and professional people, as well as young and hospitable new hires into our DoubleTree...

Reviewed 3 days ago NEW

This Hotel was extremely clean and the Staff were excellent. The only downfall with this Hotel is that the beds are very sm. they are the size of a single bed. The Restaurant has mouth watering dishes and that staff is very professional as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cindyrC7776IK
Toronto, Canada
Reviewed 1 week ago

I have been coming to this hotel regularly since 1999. This is my hotel of choice in the area. The rooms are well appointed, a good size and very clean. I eat in the restaurant an the bar on a regular basis. Brian and Debbie always go out of their way to take care of you above and beyond the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M3806DJnadines
Akron, Ohio
Reviewed 1 week ago

Expected much more from a hotel in Beachwood. We were excited about our weekend getaway and this was a bit disappointing. The front Des clerks were most helpful. I am shocked at the maintenance staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sundidaniels
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear sundidaniels We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Uniontown, Pennsylvania
Reviewed 2 weeks ago

I loved this hotel and the staff. It is located within close proximity of shopping and dining. The staff was extremely nice. I requested an extra duvet and it was at my door within minutes. Internet access was fast and breakfast was great! Loved this hotel and staff!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 927cassandram
Watertown
Reviewed 3 weeks ago via mobile

I try to stay here every time I'm in the area. The staff here are consistently great, and the rooms are very nice and clean. The hotel has a very nice restaurant and bar, so you can get good food from breakfast until dinner. And its a nice place to get a drink at the end of the day, if...

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Helpful?
Thank John R
Thornhill, Canada
Reviewed 3 weeks ago

Digital Check-in is a breeze. Bar personnel are friendly. The rooms are average. Lots of parking. Breakfast buffet is decent and the staff are nice. The amenities are good, pool, hot tube, gym, executive lounge.

Review collected in partnership with DoubleTree by Hilton
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Thank Q1335WPsteves
Tampa, United States
Reviewed 3 weeks ago

I have told others that the courtesy and friendliness of the staff was comparable to Chic fil A, which I love. The room was clean. My refrigerator made a funny sound but they did have a city power out so that may have had something to do with it. Food at the hotel restaurant was yummy.

Review collected in partnership with DoubleTree by Hilton
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Thank jamielynnem
Washington Pa, United States
Reviewed 3 weeks ago

Good Hotel for a good value, it was clean and made you fell welcomed! I had dinner at the bar in the hotel and the food was excellent with good choices. I work in the downtown Cleveland market and this is a great clean ad safe place to stay that makes travel convenient to the downtown area!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 551gregoryd
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear 551gregoryd, Thank you for the great feedback and I'm pleased that you enjoyed your stay. I'll make sure I let the Chef know that you found the food to be excellent! Thank you, Steve Mitchell 216-464-5950

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: £91 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Hotels.com so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
4 questions
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Sunbury, Ohio
over a year ago
Mansfield, Ohio
over a year ago

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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Friendliness Staff EVER!!!!!!!!!!!!”
 of 5 bubbles o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
 of 5 bubbles RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
 of 5 bubbles msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
 of 5 bubbles kjnunes, 2 Aug 2016 | Read review
“Rooms on the higher floors and away from the elevators are best...”
 of 5 bubbles GLADSTONEW, 7 Jul 2016 | Read review
5 of 5