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Extended Stay America - Cleveland - Beachwood - Orange Place - South

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Traveller (6)
Room & Suite (3)
Dining (1)
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Overview
  • Excellent27%
  • Very good20%
  • Average24%
  • Poor10%
  • Terrible19%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
There are newer reviews for Extended Stay America - Cleveland - Beachwood - Orange Place - South
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Reviewed 23 August 2015 via mobile

This place completely Re done, it is very quiet even though they are working to finish the first floor. I recently stayed while working midnight shift and slept during the day and they didn't wake of up. The staff is always very nice and willing...More

Thank Steelersfan2015
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 11 September 2015

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our comfortable rooms, fully equipped kitchens and friendly customer service. Thank you again for posting your review. I do hope that you will return to our...More

Reviewed 11 July 2015

We stayed here for one night on a long road trip back to Colorado. This is the south branch of the two Extended Stay America motels on Orange Place. I read the mixed reviews in advance and chose this motel because of their pet-friendly policy....More

Thank cohighplainsdrifter
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 23 July 2015

Thank you for taking the time to write a review of your stay. It's great to hear that our staff was helpful and friendly. As you were aware we are going through the process of renovation, however we are happy to hear that you were...More

Reviewed 7 July 2015

We were able to check in at 3pm and we got there about 10pm. The lady at front desk gave us a key and room number where either someone was currently staying or just wasnt cleaned yet. The room was in a mess. When i...More

2  Thank unsatisfactory15
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 21 July 2015

Thank you for your recent review of your stay. The cleanliness issues you described and the fact that you were inconvenienced at the time of check in are unacceptable and I sincerely apologize for your experience. I discussed your comments with the team and we...More

Reviewed 18 June 2015

I'll excuse a few things because of the remodel, but I won't excuse the rudeness of the manager. Overall, she wasn't helpful and was just plain rude. The place was rundown and dirty. Even the "remodeled" rooms were not good. I'll never come back here....More

3  Thank dc20142014
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 6 July 2015

Thank you for taking the time to write a review of your stay. I sincerely apologize for the service issues you experienced. In response to your feedback, I will be meeting with our staff and making sure each guest receives professional customer service. Thank you...More

Reviewed 17 June 2015 via mobile

I needed a hotel room for the night but with the finals game in town the choices were slim to none. This was the only room available. The room was very dirty, the trash hadn't been taken out from the last person's stay and it...More

2  Thank Amber P
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 6 July 2015

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues you experienced during your stay. I met with the staff, and we will review our cleaning procedures and make sure we are inspecting rooms to our company’s high standards....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$88 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (3)
Dining (1)
Questions & Answers
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Courtney T
23 June 2015|
AnswerShow all 3 answers
Response from Timon88 | Reviewed this property |
North, definitely. I wandered into north first, thinking it was the south location. I would have been perfectly happy with that one. South is several notches down from north in quality and general upkeep of the property.
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Room Tips
"go some where else if your staying less than a week"
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"room 218 we were the first people too sleep there so beds are brand new and very comfy"
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"try the hotel with the same name 1 block before. They are a newer building"
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"We were on the third floor - perhaps other floors are better?"
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