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The Blu Hotel

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76 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Hot Springs, Arkansas
Reviewed 3 weeks ago

Room was recently completely refurbished. Workmanship on the refurbish was below average and didn't speak well for Blu. Entrance was not clean, painting of walls was below average. If nothing changes in the manner of running the place, it will be a poor class hotel in not much time.

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Helpful?
Thank tyerina2
Blu H, General Manager at The Blu Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

kentucky
Reviewed 4 weeks ago

Had and overnight stay at The Blu (was Quality Inn) in September 2016 while attending the annual Will Caston Memorial Rev-n-Ride. We booked it through our Choice Hotel app on the way. Chose it based on the reviews and they were not wrong. It had recently been remodeled. The room was very nice, clean and refreshing. Seemed we got an...

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Helpful?
Thank ky40741
Blu H, General Manager at The Blu Hotel, responded to this review

Thank you so much for taking the time to write a review about The Blu. Your kind words I will share with my staff and I look forward to seeing you the next time you are in town.

Knoxville, Tennessee
Reviewed 17 October 2016 via mobile

This location was perfect for our business around the area. Stayed two nights, great value, newly remodeled and very large room! Comfortable beds, nice bathrooms and living room area. Very clean and friendly staff. Good assortment for breakfast. Really enjoyed our visit at check out with the general manager Carmella - such a sweetheart! This hotel has been through remodeling...

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Helpful?
Thank itisanewseason
Blu H, General Manager at The Blu Hotel, responded to this review

I would like to thank you for your stay here at The Blu. We are extremely pleased that we could make your stay comfortable and enjoyable. We look forward to seeing you soon.

Toledo
Reviewed 15 August 2016

I would first like to comment that this hotel was under renovation when we were there and common areas were pretty much gutted. There was a lot of construction noise on the Friday afternoon when we checked in. I was worried that these workers would be banging around again at an early hour. Despite the construction in the common areas,...

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Helpful?
Thank Rabscuttle02
Blu H, Director of Sales at The Blu Hotel, responded to this review

Hello Rabscuttle, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our room rates moving forward due to our re-branding. I have shared your feedback with the rest of my staff to ensure we know...

Harrisburg, Pennsylvania
Reviewed 1 August 2016

Hotel is going through major upgrades so be warned. For me it was fine I was only there a few hours at night to do a little paperwork and then to sleep. The construction didn't bother me. Staff was very friendly. I am sure once all the work in completed this will be a very nice place.

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Helpful?
1Thank Daniel H
Blu H, Assistant General Manager at The Blu Hotel, responded to this review

Hello Daniel! Thank you for taking the time to complete a survey regarding your recent stay. I appreciate your feedback and I hope you will come see us again very soon. Thank you, Kenneth M. Doud Assistant General Manager Quality Suites Blue Ash 513-530-5999

Archbald, Pennsylvania
Reviewed 28 July 2016

Stayed June 13th & 14th. Booked months ago. Was at least our 3rd time staying here. Disappointed with the remodeling disruption. Honestly, this hotel should not have been open. Lobby area was gutted. Constant noise throughout the day. Pool closed! Guests should have been notified prior to visit. Most rooms closed due to renovations. The hotel will be beautiful once...

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Helpful?
Thank lrw401
Blu H, Assistant General Manager at The Blu Hotel, responded to this review

Hello Valued Choice guest! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we...

Lithopolis, Ohio
Reviewed 1 July 2016

Renovations are being made. The lobby has a display of what the lobby, breakfast area, rooms will look like. We were greeted promptly by a male receptionist. Room 317 had a comfortable bed and pillows. The room was one of the largest hotel rooms I've ever stayed; containing a desk, sofa and chair with a swing arm TV. Breakfast was...

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Helpful?
Thank LivingTheDream108
Blu H, Assistant General Manager at The Blu Hotel, responded to this review

Hello Living the dream- I wanted to thank you for your recent feedback. I have shared your feedback with the rest of my staff. I hope that you will come see me again in October when everything is done. Thank you again, Kenneth M. Doud Assistant General Manager Quality Suites 513.530.5999

Columbus, Ohio
Reviewed 11 June 2016

We booked one night on June 7th. We were on a two day vacation with our young children and booked this hotel because it has a pool (a huge deal when you're travelling with kids). We got to the hotel late at night and checked in. We were surprised to see the lobby completely stripped. The hotel is under renovations...

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Helpful?
Thank ljones1227
Jamie C, Front Office Manager at The Blu Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 21 May 2016

We enjoyed our stay at the Quality Suites. The location was very convenient, the staff was polite and friendly, the breakfast was great! In spite of the refurbishing that was going on, the atmosphere was quiet and the facilities were clean.

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Helpful?
Thank TechGrandma
Jamie C, General Manager at The Blu Hotel, responded to this review

Thank you for your positive review. We look forward to seeing you again if you are ever in the Cincinnati area.

Toronto, Canada
Reviewed 9 April 2016

This Quality Inn will be rebranded as Blu. It's being renovated now. The lobby is peeled back to concrete. Our room is renovated . . . new paint, carpet, furnishings . . . and quite pleasant. It's well equipped with desk, couch, dresser, microwave, fridge, plenty of towels etc. This room is for disabled and is well set up. Unfortunately...

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Helpful?
1Thank James L
Jamie C, General Manager at The Blu Hotel, responded to this review

We are thrilled you enjoyed your stay in our new rooms. We are also going to upgrade our shower seats! Thank you for the info:)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Located in the beautiful suburb of Blue Ash which is minutes away from The Kings Island Amusement Park, The Cincinnati Zoo and Botanical Gardens, Newport Aquarium and Paul Brown Stadium. The Cincinnati/Northern Kentucky Airport is 35 miles and University of Cincinnati is 15 miles from this Cincinnati Hotel. Jack's Casino is about 15 minutes from the hotel. ... more   less 

Additional Information about The Blu Hotel

Address: 11349 Reed Hartman Hwy, Blue Ash, OH 45241-2429 (Formerly Quality Suites)
Region: United States > Ohio > Blue Ash
Price Range: £64 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Blu Hotel 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Cincinnati
Cincinnati Comfort Suites
The Blu Hotel Blue Ash, Ohio
Hotel Style:
#9 Business Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from The Blu Hotel staff and other travellers.
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Questions? Get answers from The Blu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Service personnel was great but facility was not professionally run as a class hotel.”
 of 5 bubbles tyerina2, 14 Nov 2016 | Read review
“Get a room on a Friday or Saturday night to avoid construction noise.”
 of 5 bubbles Rabscuttle02, 15 Aug 2016 | Read review
“Wait until renovations are complete.”
 of 5 bubbles lrw401, 28 Jul 2016 | Read review
“106 is an accessible room at the end of the hall, close to the pool.”
 of 5 bubbles F712DBjamesl, 9 Apr 2016 | Read review
“Currently being remodeled.”
 of 5 bubbles Q9519EHseanc, 5 Apr 2016 | Read review
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