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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)

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Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)
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784 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Cincinnati, Ohio
Reviewed yesterday NEW

Was told by neighbor I was making to much noise! When it was proved several times that I was not!! Staff was not helpful at all! They threaten to put me out because of it. Not to mention the partying that was really going on there but they decided to pick on my room.... huuuh! Not to mention a million...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank latashias2016
Saint Louis, Missouri
Reviewed 2 days ago NEW

I stayed at this property last week for business. This was my 3rd stay and have always been happy. This time the cops were there 2 out of the 5 nights. Staff was not helpful in making me feel safe when I asked questions. I was blocked out of the parking lot for 30 mins and had to show my...

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Helpful?
Thank Laura M
Saint Paris, Ohio
Reviewed 3 days ago NEW

I usually go to the Embassy Suites in Dublin but decided to try Blue Ash. Blue Ash Embassy Suites did not disappoint. We even went back for a second time a few weeks later. I would like to return again, soon, if I can arrange it. The Morning breakfast was great and the Managers reception was wonderful. It is spacy...

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Helpful?
Thank rog97
Portland, Oregon
Reviewed 1 week ago

What a mess from the first moment through the doors. Angry looking front desk clerk. Smelly smoky room. Torn carpet in hallway. Dirty towels in room. Sink backing up from who knows where. Lots of I'm sorry. But really? Three nights and we were in three different rooms.

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1Thank paulgB577VE
New York City, United States
Reviewed 1 week ago

Our family has been staying in this hotel for decades when visiting my parents. It is still well run, well located, great for families and affordable for a multiple room stay. The recent makeover of the public spaces is notable. The vast ground floor area is a great gathering place. The rooms are spacious and equipped with everything you need....

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Helpful?
Thank johnsO4187MG
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

Thank you for the kind words and the time you took to write the review. We are honored to be part of your travel itineraries over the past decades and will strive to keep the standards you expect to keep it 'in the family' for decades to come.

Baltimore, Maryland
Reviewed 2 weeks ago

We came for a family Christmas. We stayed at embassy suites and enjoyed our stay. We have stayed previously and have always had excellent service. The rooms are clean and spacious The front desk and all the personnel were very nice

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Thank 634barts
Reviewed 2 weeks ago

I've written this review already but it's not showing up!! Room #444 had/has bed bugs. My first review was removed so I'm not going into full details as that one but management did NOT address this with me and waited until I departed and called corporate to want to talk about it. I waited in a hallway with teenagers for...

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Helpful?
Thank Julie B
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

We apologize for the inconvenience you experienced while staying in Blue Ash. It does appear that we took our eye off the ball in regards to how we responded to an incident, and I will personally make sure we re-train the staff on our standard operating procedures at the hotel. Our nationally recognized pest control company used both a personal...

Frankfort, Ohio
Reviewed 2 weeks ago

Several members of my family and several friends stayed here with the New Year's Eve party package. It was fantastic. There was amazing food, fantastic service and a great DJ. It was much less stressful not having to worry about arranging transportation or having one member of the party refrain from drinking to drive, as it was all right there....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Teej0895
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

We are glad you had a great time and are flattered that you rang in 2017 with the staff at the Embassy Suites Blue Ash. This was our first New Year's since our extensive remodel and the new space lent for an extremely smooth evening and we are also excited for next year's event. Please follow us on any of...

Proctorville, Ohio
Reviewed 2 weeks ago

We had a large group and overall our stay was excellent with very little issues. Breakfast was delicious and evening reception was very nice. I would highly recommend Embassy Suites and would book here again.

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Thank auntbrendy
Reviewed 2 weeks ago via mobile

It's an Embassy Suites...can't expect too much...but our room had not been cleaned...it was past 5:00pm...called the front desk and was told that there was no housekeeping today...Really? But then someone tried to get into our room while we were there....went to the front desk...was told it was probably housekeeping ....didn't you just told us no housekeeping today? Breakfast was...

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Helpful?
Thank Trang N
Peter M, General Manager at Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash), responded to this review

I apologize that the Housekeeping schedule was not satisfactorily explained prior to your stay. We believe that it is important for the staff to be with their families over the Holidays and have a few members of the team on hand to express clean guest rooms who were staying over. We accept complete responsibility for the lack of service you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
RENOVATIONS ARE COMPLETE AND THE CHANGE IS INCREDIBLE .... The Embassy Suites Cincinnati - Northeast (Blue Ash) hotel near downtown Cincinnati provides spacious two-room suites with all the comforts of home. Whether traveling on business or pleasure, the hotel has a wide variety of services and amenities designed to fit your needs. Each suite features a private bedroom, separate living room, dining/work table, two televisions, two telephones, Internet access, refrigerator, microwave, wet bar, and coffee maker. Guests also have access to an indoor saltwater pool, on-site Fitness by PreCor, and business center. The hotel offers complimentary full made-to-order breakfast each morning and beverages light snacks at the Complimentary Evening Reception. Guests are also invited to dine-in or dial up for lunch and dinner at BLU, our beautiful new Restaurant & Bar. Room Service is also available to our guests. Stay at the Embassy Suites Blue Ash hotel and enjoy the convenience of being located near many local area attractions such as Kings Island Amusement Park, Cincinnati Zoo, the Great American Ballpark, and more! Our new indoor saltwater pool is now open and with a seasonal outdoor patio for your enjoyment. ... more   less 

Additional Information about Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash)

Address: 4554 Lake Forest Dr, Blue Ash, OH 45242-3737
Region: United States > Ohio > Blue Ash
Price Range: £116 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Blue Ash
Embassy Suites Cincinnati
Cincinnati Embassy Suites
Embassy Suites By Hilton Cincinnati - Northeast (Blue Ash) Ohio
Hotel Style:
#1 Green Hotel in Blue Ash
#4 Business Hotel in Blue Ash
#5 Romantic Hotel in Blue Ash
#5 Family Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) staff and other travellers.
3 questions
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Wildwood, Missouri
4 months ago
Wildwood, Missouri
4 months ago

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Questions? Get answers from Embassy Suites by Hilton Cincinnati - Northeast (Blue Ash) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“join hilton honors club to be able to see the hotel layout and choose a room. you can also check in online.”
 of 5 bubbles soulmaets, 9 Dec 2016 | Read review
“Most rooms surround the courtyard but I didn't notice any extra noise.”
 of 5 bubbles 5752Lori, 26 Oct 2016 | Read review
“For a quieter room, I would ask for a room away from the breakfast area so perhaps something off the first floor.”
 of 5 bubbles PolkKing, 5 Oct 2016 | Read review
“If you want a great nights sleep and lots of place with free hot breakfast and a managers drink special. this is the place right here y'all.”
 of 5 bubbles 26sgarnes, 13 Sep 2016 | Read review
“The rooms are very large. It is in the suburbs so the views are of grass and small businesses.”
 of 5 bubbles 919barbraf, 6 Sep 2016 | Read review
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