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Holiday Inn Express Cleveland Airport - Brook Park

HIExpress.comUS$122*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Cleveland Airport - Brook Park
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cleveland Airport - Brook Park
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Showing 158: English reviews
Des Moines, Iowa
Reviewed 3 April 2016

Middle age HIE property in a mixed residential/light commercial area of Cleveland. Reasonably easy to find from major highway (though it is away from the road), and the parking lot was a bit tight, but okay. Very basic looking place on the outside, but nicer inside. Has a small pool and gym. Public areas were in good shape, and our...

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Helpful?
Thank NewStart78
Amit P, Owner at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear guest- Thank you for staying smart at the Holiday Inn Express. We apologize for the inconvenience you experienced. It has been addressed and it does not reflect what typically is done for us. We always strive to provide the best in quality and service. It's all in our friendly staff! Please come stay with us again! Thx Management

Franklin, Tennessee
Reviewed 23 March 2016

I recently stayed at this property for one evening before flying out of Cleveland. The hotel is what one would expect from an airport Holiday Inn. Not bad, but best suited for a quick overnight before a flight.

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Helpful?
Thank benmiller321
IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear benmiller321, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is good to know that you found our property to your liking. Thank you for your kind words, this indeed inspires us more to continue what we are doing. We enjoyed having...

Boca Raton, Florida
Reviewed 11 February 2016

I stay at a BRAND NEW Holiday Inn Express in Columbus Easton area. It changed the way I thought about Holiday Inn Express (what a great hotel!). Then this place changed my mind right back. Yes, it's been given a face lift since some of the other reviewers posted photos - so don't be scared off by those - this...

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Helpful?
1Thank Shower-Critic
IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Shower-Critic, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService

New York City, New York
Reviewed 19 December 2015

We stayed here in December 2015 mainly because it was near airport and I could use my IHG points effectively. The rooms were clean and comfortable. Also, they offered a free breakfast buffet in AM and shuttle to and from airport. Furthermore, the staff was friendly and accommodating. Finally there were no hassles checking in or out.

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Helpful?
Thank paulenich
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear friendly guest- Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. Our staff continues to strive in excellence with service and quality. Hope you see back again soon. Cheers, Management

Reviewed 10 November 2015 via mobile

We love holiday inn express brook park! You can park your car there , spend the night,and they will take you to the airport for your early flight! They will pick you up when you arrive back a week later as well. Good continental breakfast, friendly staff, clean soft towels and bedding. Everywhere I go I stay at holiday inn...

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Helpful?
Thank Mary Ellen B
Amit P, Owner at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Mary Ellen B- Thank you for staying at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff continues to strive in excellence with service and quality. Hope you see back again soon. Cheers, Management.

Milwaukee, Wisconsin
Reviewed 15 October 2015

This hotel was perfectly adequate for our stay. There were no bells and whistles or anything that set them apart from any other hotel we've stayed at. Our room was clean and quiet; the breakfast was warm and tasty; the location is in a safe neighborhood close to the airport. The plus was that we were close to the airport,...

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Helpful?
Thank Patti D
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Patti D Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff continues to strive in excellence in quality and service. Thank you again and hope to see you back again soon. Cheers, Management

Bellevue, Ohio
Reviewed 12 October 2015

We stayed here the night before our 7:00 am flight to Cancun. We went down for breakfast at 4:30 and expected cold cereal and fruit but were pleasantly surprised to see a full breakfast, sausage gravy, eggs, sausage, ... This was totally unexpected but thoroughly enjoyed!! Thank you.

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Helpful?
Thank bisonf
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear friendly guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as our staff continues to provide excellence in service and quality. Thank you again and hope to see you back soon. Cheers, Management.

Lakewood
Reviewed 10 October 2015 via mobile

I came with a friend to visit family. Let me tell you the staff are rude and snippy. When I talked to the manager he to had a bad attitude problem. What happened to taking care of the guests needs. A friend who used to work there Toni said it was a fabulous property with good amenities. I don't know...

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Helpful?
Thank Justine L
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We apologize for the inconvenience you experienced at our property. Thank you. Management

Gurnee, Illinois
Reviewed 9 October 2015

I truly enjoyed my stay at this Holiday Inn Express. Super nice staff, very welcoming. My room was super clean and very well maintained. Everything worked great. I had zero issues. It was a pleasant stay for the 4 days I was in the Cleveland area. If I was to go back to Cleveland I would definitely stay there again....

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Helpful?
Thank Michael G
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear valued guest- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as we strive to provide excellence in quality and service. We thank you again and hope to see you back again soon. Cheers, Management

Canton, Ohio
Reviewed 6 October 2015

We chose to spend the night in Cleveland rather than getting up in the middle of the night to catch an early morning flight and would definitely do this again. The hotel is minutes away from the airports private parking lots and the airport and both are easy to get to. Getting out of the parking lot was easy as...

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Helpful?
Thank whart38
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear valued guest- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as we strive to provide excellence in quality and service. We thank you again and hope to see you back again soon. Cheers, Management

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Road, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Region: United States > Ohio > Brook Park
Price Range: £84 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Airport - Brook Park staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cleveland Airport - Brook Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor as I always recommend if you're "lucky" enough to get a room I guess!”
JerBob, 25 Apr 2017 | Read review
“excellent subway RTA access and airport”
GM99_Atlanta, 12 Feb 2017 | Read review
“2nd or 3rd floor.”
stephensV1608UI, 1 Nov 2016 | Read review
“Rooms on the 1st floor are at street level so make sure to close your curtains to avoid headlights!”
914grantm, 5 Aug 2016 | Read review
“really near the airport, but NO NOISE”
amandawT3710DQ, 23 May 2016 | Read review
5 of 5
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US$122* /night
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Prices are for 1 room, 2 adults
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