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Comfort Inn Downtown

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Traveller (53)
Room & Suite (33)
Dining (3)
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Overview
  • Excellent35%
  • Very good37%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“john loas”(49 reviews)
“cleveland clinic”(243 reviews)
“driver john”(11 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
2 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)
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256
258
105
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51
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256
258
105
41
51
Show reviews that mention
All reviewsjohn loascleveland clinicdriver johnfree trolleythe theater districtwolstein centershuttle driveryogurtfree breakfastfront desk stafffree shuttle serviceper nightprogressive fieldthe breakfast areadefinitely stay here againrock and roll hallpublic square
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1 - 5 of 711 reviews
Reviewed 5 days ago

Perhaps the greatest aspect of staying at this hotel is the quality service provided by all of the staff. One member in particular, though, John Loas, the driver of the van to the Cleveland Clinic, made the trip to the hospital relaxing and enjoyable. He...More

1  Thank _zig_hunter
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 4 days ago

_zig_hunter, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We...More

Reviewed 6 days ago

Picked the hotel due to its connection to the Cleveland Clinic as they have a shuttle running on the hour. The desk staff were very accommodating. Got a free upgrade to accommodate physical limitations of traveller. Wendell was especially helpful. The people make the hotel...More

Thank Jean Ann H
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 4 days ago

Jean Ann H, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Downtown Hotel. We appreciate your acknowledgment of the efforts of our staff to make you feel comfortable and the opportunity to let them know...More

Reviewed 1 week ago

While all the other downtown hotels were raising their rates with the Cavaliers in town this midsize hotel was still reasonable. They are convenient to everything. Within walking distance of the theaters, stadiums, restaurants, the Terminal Tower. They are clean and the staff is friendly...More

Thank lindaengle
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 4 days ago

lindaengle, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

Reviewed 1 week ago

We drove to Cleveland at the last minute to see the Indians and Brewers play needless to say the Cavs were playing the Championship game there that night also and we couldn't find a room anywhere. Comfort Inn stepped up to the plate and got...More

Thank stevenpdorszynski
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 4 days ago

stevenpdorszynski, Thank you for letting us know how impressed you were with our breakfast services. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. On behalf of our entire staff, we thank you for your business and...More

Reviewed 1 week ago via mobile

You get what you book. So its another chain hotel. Nothing special but also not bad. Clean, conveniently located and with a car park out in the back. But rather on the pricy side of what you get. But the Hotel seemed full so the...More

Thank Mick-Hotwaterbottle
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 4 days ago

Mick-Hotwaterbottle, Thank you so much for staying at the Comfort Inn Downtown Hotel. We are very happy that you found our location to be convenient and review regarding our high standards of cleanliness. We look forward to welcoming you back during your next stay in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (53)
Room & Suite (33)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
396george1967
1 April 2018|
AnswerShow all 5 answers
Response from Anthony G | Reviewed this property |
No they are not
1
Vote
jglendinning2017
30 October 2017|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
can't help u with question. best to call and ask them, d
0
Votes
grace m
4 October 2017|
AnswerShow all 5 answers
Response from Diana L | Reviewed this property |
sorry I can't help u with this question. but call them, if they can do it they r very accommodating!!
0
Votes
Room Tips
"Choose rooms from Level 3 upwards."
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"My room had a huge comfortable king bed and the room was a great size."
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"Fifth floor was pretty quiet"
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"best hotel - counting price, service, convenience for people needing extended Cleveland Clinic services/stays"
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