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Comfort Inn Downtown

Traveller (62)
Room & Suite (31)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
781Reviews
81Photos
27Q+A
100Room tips
Traveller rating
  • 281
  • 283
  • 114
  • 49
  • 54
Time of year
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Popular mentions
What made my stay most memorable was the shuttle driver John. His bright personality, humor, and informational tour about the hotel and Clinic, brightened up my day and was the highlight of this trip.
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Response from Nerissa M, Guest Relations Manager at Comfort Inn Downtown
Responded yesterday
Tonga5757, We are excited to share this wonderful review with John , and we thank you for giving us this opportunity to congratulate them on a job well done. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are so glad that your stay was enjoyable and we look forward to seeing you again!
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The rooms are nice, neat, and clean. Great view of the city! And awesome service by the employees, the front receptionist, Tosha, to be exact :) thank you for the awesome service! We will be sure to be back!
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Response from Nerissa M, Guest Relations Manager at Comfort Inn Downtown
Responded 2 days ago
Jojorodkey, We can't thank you enough for your five star rating of our Comfort Inn Downtown hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
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The comfort inn is a wonderful hotel with great staff. Staff goes out of their way to help in anyway they can. And the shuttle to and from the hospital every hr all day long is a huge help along with the patient rates to help families with loved ones in hospital or people
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Response from Nerissa M, Guest Relations Manager at Comfort Inn Downtown
Responded 2 days ago
Leah A, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We look forward to welcoming you back during your next stay in the area.
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Recently remodeled, very nice, very clean. we stay here when we visit cleveland clinic. they have a shuttle that delivers to and picks up at the hospital. Of special note: the driver of the shuttle, John Loas, provides an exceptional experience because of his caring
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Response from Nerissa M, Guest Relations Manager at Comfort Inn Downtown
Responded 1 week ago
ssmithrakman, Here at Comfort Inn Downtown Hotel comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. It is great to hear also from you that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We look forward to serving you again and giving you another five star experience.
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Nice and clean, but the mustard colored walls don't do it for me. A new color of paint for the hallways and rooms wouldn't go amiss. No show guide on the TVs, but a better selection of channels than the Holiday Inn closer to the Cleveland Clinic. The staff was very friendly and
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Response from Nerissa M, Guest Relations Manager at Comfort Inn Downtown
Responded 3 weeks ago
Z9145RVrebeccas, Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. Your comments on how we can further improve upon the guest experience are also very helpful to us. . On behalf of our entire staff, we appreciate your stay and we look forward to seeing you again when your travels bring you back to the area! Kind regards.
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Why???
The narrow bathroom doorway.
bathtub behind curtain (lights are mine)
Mini Fidge in room at Comfort Inn Downtown Clevland.
Room at Comfort Inn Downtown Clevland
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1234567
There is no shuttle service available as the playhouse square is only a 5 to 8 minute walk away which we did on several occasions during our stay
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I believe so
1 vote
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No they are not
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can't help u with question. best to call and ask them, d
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sorry I can't help u with this question. but call them, if they can do it they r very accommodating!!
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123456
"5th floor has a laundry room"
"Ask for a room fronting the drive, rather than facing the street."
"Don't get a street side room - too much road noise outside."
"The fifth floor was very quiet."
"Any floor rooms are big and nice"
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PRICE RANGE
US$97 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn downtown hotel clevelandcomfort inn clevelandcleveland comfort inn
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
130
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