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Comfort Inn Downtown

Expedia.comUS$121*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn Downtown
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615 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Daytona Beach, Florida
Reviewed 3 weeks ago

I came to Cleveland Clinic (CC) and called numerous hotels to compare prices only to be disheartened that they did not accommodate CC patients very well. I called Gloria, Asst. Manager of Comfort Inn Downtown. She took the time to address all my concerns, and she was kind and caring. The clincher was how Comfort Inn offered free rides to...

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Helpful?
Thank daleannclark
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear daleannclark, Thank you for sharing this five star review of our hospitality and service. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. On behalf of our entire staff,...

Reviewed 4 weeks ago via mobile

Will definitely recommend to friends and family as an affordable, comfortable, and clean hotel. The staff were great and the shuttle driverJohn was super nice and helpful explaining how to get around the city and about the Clinic.

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Helpful?
Thank Melindastov
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Melindastov, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to...

Reviewed 4 weeks ago via mobile

Came to Cleveland clinic for a family emergency, very accommodating. Clean rooms, updated, comfortable beds. The shuttle to and from the clinic was such a nice bonus! John Loas, the shuttle driver was wonderful! They have a price discount for families of patients at the Cleveland Clinic, such a blessing! Overall great experience with the hotel! :)

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Helpful?
Thank Lacie S
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Lacie S, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We enjoyed having you here, and hope that you...

Lexington, Kentucky
Reviewed 15 April 2017

I came to Cleveland for an appointment at the Cleveland Clinic. The staff at the Comfort Inn are very knowledgeable and helpful. They provide a shuttle that takes you to and from the Clinic. John Loas, the driver was wonderful. He made me feel very comfortable - I will look forward to seeing him when I return for a follow...

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Helpful?
Thank rmkog
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear rmkog, Thank you for sharing this five star review of our hospitality and service. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We will happily share your comments with our staff and we look forward to seeing you soon!

Vassar, Michigan
Reviewed 13 April 2017

We stayed here when my husband was at Cleveland clinic it was a great hotel very clean and a friendly and helpful staff. Would definitely stay again. The convince of the location was great and the area was safe and clean.

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Helpful?
Thank Sandy S
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Sandy S, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you...

Oneida, New York
Reviewed 11 April 2017

The hotel and rooms are dated, but they were clean. The location was great if you are going to any number of events downtown. Playhouse square, Progressive stadium, etc; all within an easy walk. But the air conditioning was marginal and the street noise was a rude awakening a few times on a Friday night with loud voices and sirens....

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Helpful?
Thank Growl51
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Growl51, Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the street noise . In the future, please speak with our front desk staff if there is too much noise and we...

Newton Falls, Ohio
Reviewed 24 March 2017 via mobile

Super clean, friendly staff, walking distance to wolstein center and local food, slightly outdated rooms but the fridge and tv worked well enough. The elevators are pretty old but overall a good experience.

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Helpful?
Thank Kayla W
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Kayla W, Thank you for taking the time to let us know how you enjoyed your stay at the Comfort Inn Downtown Hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, clean and convenience have been successful. We also appreciate your ideas for improving on our amenities, and we...

Asheville, North Carolina
Reviewed 16 March 2017 via mobile

Stayed at the hotel for 3 days before my surgery and my wife stayed for a couple of days afterwards Rooms are clean, coffee in lobby 24x7, great tasty breakfast, nice staff and a shuttle bus to and from Cleveland Clinic.

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Helpful?
Thank Art H
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Art H, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

Toledo, Ohio
Reviewed 16 March 2017

Comfort Inn is a great location for people attending Mid-American Conference basketball tourney -- and anything else at Quicken Arena (the Q), which is just one mile away. You can take the trolley there & back. It's also a great place for families who need care at Cleveland Clinic. Great people take super care of their customers.

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Helpful?
Thank harmoniousXX
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear harmoniousXX, Thank you for sharing your rating of our hotel. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. It is great to hear that you enjoyed the location as well; and we are looking forward to your next...

Sayre, Pennsylvania
Reviewed 16 March 2017

My wife had an appointment at Cleveland Clinic. We had a room at another place in Cleveland until we saw the room , it was disgusting. We left and went to The Downtown Comfort where we were met with a pleasant voice who couldn't be helpful enough. Although we only needed the room for 7 hours it was a fabulous...

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Helpful?
Thank Michael s
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Michael s, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! It is great to hear that you enjoyed the value as well; and we are looking forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Region: United States > Ohio > Cleveland
Price Range: £86 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downtown staff and other travellers.
22 questions
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Questions? Get answers from Comfort Inn Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top 5th floor has no one above you.”
carolMonterey_CA, 23 May 2017 | Read review
“Shuttle drive John Loas was great. Ask for him”
blitzhill, 3 Mar 2017 | Read review
“Quiet floor”
roserH4243FD, 15 Feb 2017 | Read review
“on the top floor. I thought we might be the only guests in the hotel. I was surprised to see a full breakfast room full of people!”
rsreedinkenya, 23 Jan 2017 | Read review
“I've only stayed in one room there and requested it again the following weekend. It was a queen bed only as I was by myself.”
MamaSweet, 9 Jan 2017 | Read review
5 of 5
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US$121* /night
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Prices are for 1 room, 2 adults
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