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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,795 Reviews from our TripAdvisor Community

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Showing 1,779: English reviews
Tempe, Arizona
Reviewed yesterday NEW

When you approach a front desk late at night and you are the only person in front of the desk the agent should make eye contact and help you check in. When I arrived there were two agents at the desk a male and a female and I was the only customer in the lobby. I approached the male agent...

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Helpful?
Thank Tim M
Coral Springs, Florida
Reviewed yesterday NEW

Excellent hotel close to downtown Cleveland. I loved using the digital key to access my room and the parking garage. The bar was well-staffed at night, and they have a nice selection for breakfast in the morning. I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank EricaLeibz
Shelby, Ohio
Reviewed 3 days ago NEW

Room was very clean, beautiful view of Lake Erie from room. Staff very organized and helpful. Would recommend this hotel to others. Wish I could have enjoyed the pool, but on a business trip. Loved having Starbucks located right inside the hotel!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 236terih
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to rate your experience with us. We are very pleased that you thoroughly enjoyed your stay and hope to see you again soon!

Middletown, Connecticut
Reviewed 5 days ago NEW

I was here for one week to get surgery and recover. All of the staff (from the desk staff, cleaning staff, cooks and waiters, drivers, etc.) were fantastic, kind, accommodating, and friendly. I was very comfortable here despite just having surgery. The room was clean, the food was good, and the amenities were great! One of the best things is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank R6891YTjayp
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you so much for the perfect rating. We work very hard to ensure our guests have an exceptional experience and we are pleased to have exceeded your overall expectations. We are always glad to hear that our guests enjoy our location and the amenities that we offer. We are especially glad to hear that our staff made your experience...

Lake View, New York
Reviewed 1 week ago

All of the employees were very friendly and helpful. I really enjoyed the shuttle that the hotel provided to take us to the convention center and to dinner. The bathroom was a little small. I wish that the room at some kind of a breakfast that was included.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank shannont299
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very pleased that you enjoyed your overall experience with us. We are expecially happy that our staff provided a wonderful experience for you and that our shuttle service was able to accommodate you throughout your stay. I apologize that you were dissatisfied with your accommodations. For your next visit with us, we will...

Edina MN, United States
Reviewed 1 week ago

Great location in the heart of Cleveland with great complimentary shuttle service within in a mile radius of downtown. Easily accessible to all the surrounding tourist spots. Close proximity to the Cleveland airport with an Uber ride of about $20.00-$25.00. Cheaper than renting a car for $80.00 with Hotel ramp parking at an additional $20.00.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank giovannai340
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Reviewed 2 weeks ago

Friendly staff and a perfect location downtown Cleveland with views of the lake. Enjoyed New Years eve at the hotel. Free shuttle service that evening (not sure if they always provide it). On site parking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank trudysalim
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to share your experience. We are very pleased that you chose our hotel and that you enjoyed yourself at our property on new years eve. We are, particularly, glad that you were able to take advantage of our complimentary shuttle service to get you to your new years eve destinations. Although, we don't frequently...

Overland Park, Kansas
Reviewed 2 weeks ago

Now, you figure the downtown area hotels are pretty snazzy, but this one here...It's not too bad. The rooms are nicely laid out, and the bathrooms are clean. The starbucks and the available bar area has a nice assortment on the menu to ensure the drinks and foods keep coming. Parking garage area is decent. I mean, your close to...

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Helpful?
Thank cabledawg53
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very pleased to hear that you enjoyed your experience with us. We are looking forward to your next visit with us.Thank you!

Virginia
Reviewed 2 weeks ago via mobile

Great location, nice bar, friendly staff. Pool, small but adequate for kids. Took a quick tourist bus to ball park to watch the Indians win. Great stadium with fun fans. Walked to R&R Hall of Fame the next morning with tickets we had purchased beforehand so no lines. Love Cleveland and would return to same spot to visit the art...

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Helpful?
Thank CC22405
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you so much for taking the time to share your experience with us. It is great to hear that you have enjoyed your stay with us. It is comments like your that allows us to continue to do the things that our guests love and to improve in areas that are displeasing. We do hope that your visit with...

Cleveland, Ohio
Reviewed 2 weeks ago

The omelette station and Starbucks were bonuses. The bedding was very nice. The mattress allowed for a good night's sleep. Keep your room key to exit the garage upon departure. The staff was helpful, pleasant, and accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 764cassandrab
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We are very pleased that you decided on our hotel to ring in the new year and that we were able to meet your expectations. I do hope that your experience was great enough for you to return on a future date. Thank you for your feedback!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: £107 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Priceline and TripOnline SA so you can book your Doubletree Cleveland Downtown / Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Cleveland Downtown / Lakeside staff and other travellers.
13 questions
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Anchorage, Alaska
6 months ago
lake ozark.Mo.
4 months ago
Ravenna, Ohio
Reston, Virginia
Pittsburgh, Pennsylvania

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Questions? Get answers from Doubletree Cleveland Downtown / Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Personally I try to stay away from elevators and ice machines”
 of 5 bubbles Hugh792, 8 Dec 2016 | Read review
“there was nothing wrong with our room, we were on the 10th floor”
 of 5 bubbles parkerandpilot, 1 Dec 2016 | Read review
“Ask for a lake view room.”
 of 5 bubbles brandywinelady, 14 Nov 2016 | Read review
“Stay in the Executive rooms . They are alittle bigger, some with nice lakeside views, and come with some additional amenities”
 of 5 bubbles kenno11, 11 Nov 2016 | Read review
“High floors still have a lakeview.”
 of 5 bubbles ladyaph, 6 Nov 2016 | Read review
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