We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland Downtown

1,588 reviews
Save
Traveller (140)
Room & Suite (106)
Pool & Beach (23)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(255 reviews)
“front desk”(209 reviews)
“indians game”(94 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c3c693d4740a4b93a3968b341a1b417d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":240589,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79432371],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c3c693d4740a4b93a3968b341a1b417d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":127,"lowestMetaPrice":127,"highestMetaPriceDisplay":127,"hotelName":"Hilton Garden Inn Cleveland Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMzYzY5M2Q0NzQwYTRiOTNhMzk2OGIzNDFhMWI0MTdkIiwiQUlLIjoiYTNjNzMwZjdkNDNmNGE5N2E0Yjc5YjQ4MTM2ZDVmMWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$127", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79432371":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,588)Write a Review
Filter reviews
1,564 results
Traveller rating
719
534
212
66
33
Traveller type
Time of year
LanguageEnglish
More languages
719
534
212
66
33
Show reviews that mention
All reviewsprogressive fieldfront deskindians gamebaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetpool and hot tubrock and roll hallfree shuttlewithin walking distancejacobs fieldsporting eventsroom keyroom was clean and comfortablenice stay
FilterEnglish
Updating list...
1 - 5 of 1,564 reviews
Reviewed 1 week ago via mobile

Staff was friendly and helpful. Not much going on around hotel, but can access bars and resturants a few blocks away. I just would not walk alone. Will be busy during sports seasons as stadium is across street. Hotel need to be updated- rooms felt...More

Thank bherod2
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

Thank you for taking a moment to provide feedback on your recent stay with us at the Hilton Garden Inn, we appreciate any and all responses from our guests that let us know how we are operating. We are ecstatic to see that you enjoyed...More

Hotel's Favourite
Reviewed 2 weeks ago

Our high school group stayed here for a basketball game. Great stay - accommodating staff, clean rooms, nice breakfast, great food at the bar. They did everything they could to make our large group stay pleasant. Staff was exceptional, from front desk, bartender, to breakfast...More

Review collected in partnership with Hilton Garden Inn
Thank girlinpinkwaders
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

Thank you for taking a moment to review our property and staff experience; We greatly appreciate your feedback, and are thrilled that you had an excellent stay! We look forward to your next visit with us.

Reviewed 2 weeks ago via mobile

I’d say this was a solid 3.5 Star stay. Customer service was on point. Especially from our shuttle driver, Jan. One of the most awesome people I have met. Ever. Clean rooms. Keurig coffee On-site restaurant/bar Plenty of wall outlets by the beds Hot shower...More

Thank Spadionis
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

Thank you for sharing your experience with us and reviewing the property and team, we greatly appreciate your kind remarks and feedback of HGI. We welcome and look forward to your next visit!

Reviewed 2 weeks ago

The bed was so extremely uncomfortable, even after trying to adjust it with the knobs on the sides, per the instructions of the STICKY NOTE attached to the headboard. Also, $18 for parking in a small lot, open to the winter elements? I expected a...More

Review collected in partnership with Hilton Garden Inn
Thank amysM3723YR
Response from HGIClevelandDntwn, Rooms Division Manager at Hilton Garden Inn Cleveland DowntownResponded 2 weeks ago

Thank you for taking the time to review your stay with us. We strive to provide an exceptional experience to each of our guest and I sincerely apologize that we have fallen short during your stay. I want to ensure that we address your concerns...More

Reviewed 3 weeks ago

Comfort of bed was below average for a Hilton Garden Inn. Staff was very friendly, only reason for average rating overall was comfort of bed. Staff was 5 stars and offered to switch rooms, but informed me all rooms had been remodeled last year and...More

Review collected in partnership with Hilton Garden Inn
Thank J4277QQmw
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

Thank you for taking a moment to review our property, in addition to your kind remarks of our staff. I will share your comments with my team, and we will use your feedback to improve our property for our guests.

View more reviews
PreviousNext
123456313
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (140)
Room & Suite (106)
Pool & Beach (23)
Dining (14)
Amenities (8)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Kacci S
7 December 2017|
Answer
Response from kelrodjr | Reviewed this property |
Breakfast is NOT included with the price of the room. I believe breakfast it $12 a person. I would call to confirm price. Hope that helps.
1
Vote
keith j
5 December 2017|
AnswerShow all 4 answers
Response from trippedout1963 | Reviewed this property |
Hotel can address this question.
0
Votes
Earl M
17 October 2017|
AnswerShow all 3 answers
Response from HGIClevelandDntwn | Property representative |
Less than 10 minutes car ride.
0
Votes
PreviousNext
1234568
Room Tips
"The high floor has a nice view!"
Read review
"Our room was located in just the right place"
Read review
"I presume x12 and X18 rooms flank the elevator so you may not want to stay in those if noise is a problem."
Read review
"stadium side allows for city view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing