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Metropolitan at The 9, Autograph Collection

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Traveller (265)
Room & Suite (96)
Dining (34)
Certificate of Excellence

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Certificate of Excellence
GreenLeaders GreenPartner
ICONIC HOTEL IN DOWNTOWN CLEVELAND Art, history and luxury blend seamlessly at our iconic downtown Cleveland hotel, a masterpiece of style and technology. Savor a unique travel experience full of character and bold design, with distinctive amenities and a cutting-edge community.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Charming
Centrally Located
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages
744Reviews
343Photos
12Q+A
100Room tips
Traveller rating
  • 513
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  • 63
  • 29
  • 18
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Popular mentions
The valet staff crashed the entrance gate on top of my new pickup truck causing $1200 worth of damage. Red paint from the gate was embedded in the impact hole in the truck windshield pillar. The hotel management refused to investigate the issue or review the videos of the
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Response from GeisHospitalityGroup, General Manager at Metropolitan at The 9, Autograph Collection
Responded 6 days ago
Hello Boog1981 - I am terribly sorry to hear about the damage to your truck. After following up with the parking company, I did learn that a claim was filed and subsequently denied. Please understand that the details of this are not something that I will discuss on a public forum. If you would like to discuss this further, I can be reached at mwatson@metropolitancleveland.com.
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We really enjoyed our stay here the place is very nice. The vault in the basement is awesome to see. We stayed on the top floor of the hotel and the view was great. Hienens ( not sure I spelled that right )grocery store next door is very neat and a must see. You would not think
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Response from GeisHospitalityGroup, General Manager at Metropolitan at The 9, Autograph Collection
Responded 2 weeks ago
Kevin127127 - Yup..! crazy that people can get excited about a grocery store. But wow, it's some grocery store! Thanks for choosing us and for the kind words. We look forward to welcoming you back soon. - M
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We got the "Greatest Love Story" package that included a suite that was absolutely beautiful, champagne and strawberries that were delicious, and a $ credit for the restaurants/bars in the hotel. We went to adega for dinner and it was the best steak ever and then went to the
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Response from GeisHospitalityGroup, General Manager at Metropolitan at The 9, Autograph Collection
Responded 3 weeks ago
ErikaL - Thank you so much for choosing to stay with us and for the amazing words. Be on the lookout for additional packages that we run throughout the year..! See you soon!
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This is our fourth stay here and the entire building is gorgeous. The food at the Adega was amazing. We had the most fun and accommodating bartender on our 2nd day, her name is Lisa and she was a total blast. Very knowledgeable about the area as well! The Vault is the coolest
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Response from GeisHospitalityGroup, General Manager at Metropolitan at The 9, Autograph Collection
Responded 4 weeks ago
Hello Marsha G. - Thank you so much for staying with us and for the kind words for the hotel and more importantly for LISA! It's the team of hospitality professionals such as Lisa that really make the hotel shine. Thank you...!
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Honestly, not impressed. For a hotel that brands themselves as luxury, I feel like they paid all the attention to how things look, but missed the mark in too many other areas. The weekend before, I stayed at a Marriott in Niagara Falls. It cost nearly $100 less per night and
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Response from GeisHospitalityGroup, General Manager at Metropolitan at The 9, Autograph Collection
Responded 4 weeks ago
Good Morning JoanneNicole85 - Thank you for giving us a try and I do apologize for failing to meet your expectations. I'd also like to take a moment to thank you for your detailed feedback. While I'd much prefer to hear how guests enjoyed their stay (we do hear that a lot), it's oftentimes the honest feedback received when the mark is missed that enable us to see things through the guest's eyes and make adjustments that are needed. Thank you again for your feedback.
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Suite
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12345620
What sort of breakfast options are available?
They have a darling restaurant right on the first floor with trendy healthy options.
2 votes
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It is seperate.
0 votes
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Do you offer late check out if a traveler has a later flight?
they are very accommodating, if not totally booked a late check out for sure is possible.
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Hi, the hotel has, from opening, been pet friendly, we have an indoor dog park!
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Yes you can pay to upgrade into the RSRV space and it is well worth it. Kenny
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123
"RSRV floor is the best way to stay at this property."
"An NFL player beat up a woman in the lobby a few weeks earlier"
"Check out the Reserve Section"
"Upgrade to a suite on the RSRV floor. You will not regret it!"
"Corner suites are my favorite. If you get a room high enough you can see into Progressive Field."
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12345620
PRICE RANGE
US$217 - US$529 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
156
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