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The Westin Cleveland Downtown

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Traveller (363)
Room & Suite (375)
Dining (82)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“urban farmer”(127 reviews)
“rock and roll hall”(116 reviews)
“front desk”(174 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from The Westin Cleveland Downtown
Special Offer:Breakfast for 2 Included
Hotel deals
Offers from The Westin Cleveland Downtown
Special Offer:Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,175)
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667
295
113
49
39
Show reviews that mention
All reviewsurban farmerrock and roll hallfront deskheavenly bedthe club loungelake viewconvention centerwithin walking distanceroom servicevalet parkingbeautiful hotelfootball stadiumhall of famefirst energy stadiumvalet servicebrowns stadiumchecking in
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1 - 5 of 1,163 reviews
Reviewed 2 days ago

Jaimie at the front desk, is a very nice and helpful lady. So I recommend asking for her if you need help with your stay at The Westin Cleveland Downtown Hotel. This is a very nice place to stay at, and have fun with anyone...More

Thank tyronebledsoe
Hotel's Favourite
Reviewed 26 March 2018

We were in Cleveland for a Cavs game and a trip to the Rock and Roll Hall of Fame. If you were doing just the Cavs then you might want to stay a touch closer to the Q, but this worked perfectly for us (.5...More

Thank joelwakefield
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 29 March 2018

Dear joelwakefield, I appreciate the time you took to share your stay experience. It was great to read that you had an enjoyable time at our property and was able to see some of the wonderful attractions aroud our great city. We hope you can...More

Reviewed 3 days ago

We stayed at the Westin at as part of a convention, and we had a thoroughly enjoyable stay for four nights. We booked their Presidential Suite which had a luxurious appointment at the top of the hotel overlooking the heart of downtown Cleveland. Our rooms...More

Thank Bull_Delamotte
Reviewed 6 days ago via mobile

Waki you're AWESOME! My sister and I really appreciate you making our drinks even though you were closing. We needed those drinks for the long flight back home. Thanks Waki you rock!!! Hope this message finds you. We didn't forget you.

Thank JesInVegas
Reviewed 1 week ago

I was super surprised at how nice it was when we walked in. Everyone was very kind and helpful. I wish that they promoted the Westin Executive Club more when we checked in because other than a review I saw on TripAdvisor, no one really...More

Thank saszlw
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Most Booked Properties in Cleveland, OH
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$170 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cleveland
#4 Business Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#6 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cleveland
#4 Business Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#6 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (363)
Room & Suite (375)
Dining (82)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
M M
9 April 2018|
AnswerShow all 4 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
13 December 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
17 October 2017|
AnswerShow all 4 answers
Response from Mary R | Reviewed this property |
I believe you can be 18 but I would definitely call the hotel to confirm.
1
Vote
Room Tips
"The city view isn't that great, as you overlook an old parking garage. The north side overlooks the lake..."
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"Lake views are good from top floors and worth the extra $ to pretend you are enjoying an ocean view. Pretty..."
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"Book a river view and get the club access. The round the clock service is wonderful!"
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"wine and gold package"
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