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Holiday Inn Columbus - Hilliard, an IHG Hotel

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Traveller (26)
Room & Suite (5)
Dining (1)

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About

#84 of 166 hotels in Columbus
Location
Cleanliness
Service
Value
Welcome to the full service Holiday Inn® Columbus/Hilliard, located only 15 minutes from Port Columbus International Airport and a short drive to major attractions such as Columbus Zoo and Aquarium, Zoombezi Bay, and the Ohio State University. We are also close to one of the largest malls in the U.S., Easton Town Center. All 106 smoke-free well-appointed guest rooms include a mini-refrigerator and microwave, complimentary wireless Internet access, a 37" flat panel HDTV and your best night's sleep ever. The Holiday Inn Columbus-Hilliard is also located near venues such as, Hollywood Casino and the Darby House. Large corporations also have headquarters here like Verizon and ISP Ashland. There are quite a few retail stores around us, i.e.Target, and Marshall's. So whether you're headed to the zoo for a day of fun, in town for business or just want a nice romantic evening away, we invite you to stay with us at Holiday Inn Columbus/ Hilliard.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

5495 Maxwell Pl, Columbus, OH 43228-8958
Holiday Inn Columbus - Hilliard, an IHG Hotel
145Reviews1Q+A21Room tips

Reviews
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Kkweaver2111 wrote a review Sept 2023
Landisville, Pennsylvania7 contributions5 helpful votes
The only reason I rated this a four is because the beds are so high, and being 5’1”. I could barely climb aboard. Plus I’m recuperating from a hip replacement. I had to pull out a drawer just to stand on it. The room was beautiful, all hardwood, so bring socks or slippers. The tv doesn’t have streaming movie Channels like some other hotels. There is major renovations happening, which didn’t bother me. They give you a slip to fill out for breakfast, and they deliver it in the morning. It was delicious and right on time. I’ll definitely be back
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KESHA L wrote a review Jun 2023
Dover, Delaware9 contributions2 helpful votes
Hotel's Favourite
Great location., near a lot of shopping / restaurants. And Lots of parking . The outside of the Hotel was very clean . The Hotel was very clean, The Rooms are very clean, and the staff are very friendly I would recommend this Hotel.
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Date of stay: June 2023Trip type: Travelled with family
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michaelsup16 wrote a review Apr 2023
21 contributions1 helpful vote
The staff at the hotel were fantastic and the rooms were clean and comfortable. The corporate staff responsible for this hotel leave a lot to be desired. The hotel is undergoing a massive first floor renovation. The exercise room and other areas are inaccessible. There is no dining room so guests have to order breakfasts and eat them in their rooms. It is incomprehensible that there is no relaxation on rates. One would think they would offer a 10% discount off their normal rates in acknowledgement that they are not offering near normal services.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Columbus - Hilliard, an IHG Hotel
Responded 24 Apr 2023
Hi michaelsuppa16, Thanks for your review and staying at the Holiday Inn Columbus - Hilliard. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better stay upon your return. Again, thanks for your feedback. We look forward to your next visit! Sincerely, Connie D Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charding wrote a review Dec 2022
Pennsylvania69 contributions27 helpful votes
I bumped up a star for having several EV chargers available. The staff was nice, breakfast was ok. Lots of road noise from the highway kept us awake, so take that into consideration on which side of the building your room is on. Several food options nearby, too. Not bad for one night. We chose this hotel over the others nearby based on the availability of chargers which worked well.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Harrison G wrote a review Jul 2022
Hillsboro, Ohio1307 contributions245 helpful votes
I had a great experience. The staff went out of there way to help us. They gave us a late checkout and plates for our pizza. The room was very clean and the beds were comfortable. I will definitely be coming back next year for Buckeye countryfest if we go.
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Date of stay: July 2022Trip type: Travelled with family
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Erica C wrote a review May 2022
3 contributions
Although the hotel was clean & had everything you expect from a typical hotel room, there is no indoor pool! Was advised after checking in that there was no indoor pool & that it had been filled in 2 years ago. The Google listing says there is a pool & the hotel still has signs up saying there is a pool. Go to the Fairfield Inn & Suites By Marriott that is next door! Anna at the front desk was kind enough to let our very unhappy 9 year old girls come swim there for a couple of hours.
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Date of stay: May 2022Trip type: Travelled with family
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W M wrote a review Oct 2021
Akron16 contributions31 helpful votes
The King bed “leisure” room was a disappointment for the price. It felt like being in a cement block room with cheap hard flooring. There’s no carpet. It’s fine if you just want a bed to sleep in, but the price is too steep even for that. I won’t be staying here again since there are so many options nearby.
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Date of stay: October 2021Trip type: Travelled as a couple
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mort wrote a review Jul 2021
Chattanooga, Tennessee45 contributions12 helpful votes
We routinely stay at IHG properties and are generally satisfied. But it doesn't appear that Covid has improved their service. After a long day in the car on the way to a funeral we arrived. About the only reason we selected this hotel was because we thought they had a restaurant. While there is a restaurant and bar on the premises the restaurant is currently closed. This is NOT stated anywhere on their website. Perhaps, it was coded...Breakfast was available and the bar was open but no lunch or dinner. How hard is it to simply clearly state the restaurant is closed in general I feel IHG does a terrible job regarding their restaurants. It is often not clear and it is impossible to find their menus. The gentlemen at check in did comp our "to go" breakfasts. Also, the music that is piped in throughout the halls is beyond annoying when it is played 24 hours a day! Haven't they heard of "quiet time". I would have preferred to express my disappointment with staff directly but when I clicked on emailing the hotel my email account came up...I generally receive a survey after a stay but not this time. As a consumer I am continually bombarded by requests to support the tourism industry I feel that in return they could demonstrate greater appreciation for their customer.
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Date of stay: July 2021Trip type: Travelled as a couple
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manilapacman wrote a review Jun 2021
United States528 contributions221 helpful votes
A pretty average Holiday Inn with a convenient location to the interstate. Light-blocking curtains were not effective in blocking light from the parking lot. Room was very basic, but clean. Ample parking, but full of geese who defecate all over it.
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Date of stay: April 2021
Rooms
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Brandie wrote a review Apr 2021
1 contribution
At the time of my family’s visit the hotel was being renovated. Our $109 hotel room was remarkably run-down. We complained and the desk clerk, Madison, apologized and refunded us $54.50. The room shouldn’t have been assigned to anyone in that condition but Madison helped make things better and we wanted to acknowledge that.
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Date of stay: September 2020Trip type: Travelled with family
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PRICE RANGE
£97 - £120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn columbus-hilliard hotel columbus
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
106
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN COLUMBUS - HILLIARD, AN IHG HOTEL - Updated 2024 Prices (Ohio)

Frequently Asked Questions about Holiday Inn Columbus - Hilliard, an IHG Hotel
Which popular attractions are close to Holiday Inn Columbus - Hilliard, an IHG Hotel?
Nearby attractions include Average Joe's Hilliard (0.4 miles), AMC Columbus 10 (0.3 miles), and Burlington (0.6 miles).
What are some of the property amenities at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Columbus - Hilliard, an IHG Hotel?
Conveniently located restaurants include Wild Ginger Asian Fusion, Texas Roadhouse, and Culver's.
Are there opportunities to exercise at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Columbus - Hilliard, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Columbus - Hilliard, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Columbus - Hilliard, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Columbus - Hilliard, an IHG Hotel?
Many travellers enjoy visiting German Village (8.2 miles), Kelton House Museum & Garden (8.6 miles), and Thurber House (8.5 miles).