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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

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#47 of 142 Hotels in Columbus
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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270 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Keller, Texas
1 review
Reviewed 2 weeks ago

This hotel has "lost" our reservations or scheduled our reservations on the wrong days 3 times! This last time I called to verify my Thanksgiving reservations and was told by the reservation department that the hotel had been sold and that my reservation had not transferred. I then spoke to the customer service department and they verified that my reservations... More 

Helpful?
Thank siga2224
AmineBoukili, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear siga2224, Thank you for your candid review. We apologize that your recent experience with our IHG reservation headquarters in Salt lake city, UT did not meet your expectations. Your comments are valued and noted and be rest assured that these will be shared with our central reservation. Since you have been dealing with central reservation and not the hotel... More 

Nashville, Tennessee
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

I needed to find a room late last Sunday due to a relative being hospitalized nearby. This is one of the closest hotels to Riverside Methodist Hospital. The lady who made my reservation and checked me in was very considerate of my circumstances. The lobby area look great. Due to the nature of my stay, I didn't use the pool... More 

Helpful?
Thank J. L. S
Los Angeles, United States
2 reviews
Reviewed 3 weeks ago

The worst. I've stayed in Holiday Inn Express locations across the country, and used to believe this was a reliable brand. I have now learned otherwise. I would avoid this location at all costs, especially if you're staying more than one night. My room went days without housekeeping service, and it was almost impossible to even get basic necessities like... More 

Helpful?
Thank Christina P
AmineBoukili, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Christina P, We regret to hear that your stay with us was not as expected. We take our commitment to guest satisfaction very seriously. We have a responsibility to our guests to provide a safe, clean, quiet and comfortable environment. I will do my best to respond to your concerns point by point: 1) When you called for the... More 

Bettendorf, Iowa
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

I would have given this hotel 5 stars except the front desk couldn't get my request for 2 rooms in the back of the hotel away from the busy street in front... Also no eggs at breakfast, girl had them cooking but I couldn't wait any longer. Rooms were clean and comfortable. Biggest reason for only 3 stars was the... More 

Helpful?
Thank Randy B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Randy B, Thank you for staying with us and for leaving a review. I am glad to know that you found our rooms clean and comfortable. On the other hand, please accept our sincerest apologies for any inconvenience the room allocation, lack of plugs in the room and the level of service you received may have caused you. I... More 

Level Contributor
9 reviews
9 hotel reviews
Reviewed 4 weeks ago

The staff was VERY helpful and friendly. You are located close to a Kroger and many restaurants. The room, pool and Jacuzzi were clean. This hotel is in a safe location. I highly recommend this hotel.

Helpful?
Thank traveler5797
Glenside, Pennsylvania
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 weeks ago

We have stayed at this property on previous visits to Columbus. We participate in the Annual All American Quarter Horse Congress, each October. We return because everything is always, just as it should be. Breakfast is good, nice variety. The room is nice and clean. Check in is smooth. Nice little pool and hot tub. WiFi, microwave, coffee in the... More 

Helpful?
Thank EdithTaylor560
1 review
Reviewed 22 October 2016 via mobile

Favorite hotel in Columbus. Very clean, modern and friendly staff. Tammy was the most helpful person we have encountered in our travels. Fabulous breakfast! Rooms are large, secure. Parking is spacious and well lit.

Helpful?
Thank Genevieve M
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

I would like to express a sincere thank-you to the gentleman who helped my friend on our trip on October 7-9, 2016. I asked for assistance for my friend who has severe injuries to both of his legs and was out for the first time since his accident. He had fallen in the parking lot and I was unable to... More 

Helpful?
Thank Tara Pat C
1 review
Reviewed 1 October 2016 via mobile

Everyone is really nice and helpful. We called ahead and asked for extra blankets and towels to be in our room upon arrival .. Done! At midnight asked front desk where to buy bottled water.., they gave me a few, no charge! At breakfast, an employee( Candy) asked how we were doing( a few times) and asked if we needed... More 

Helpful?
Thank Jill K
illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2016

I've stayed at this hotel many times while I'm recruiting at Ohio State. When I went to leave the hotel for my trip home this week, the battery in my rental car was dead. The gentleman at the front desk took my car keys and jumped by car. He then pulled the car around and loaded my bag for me.... More 

Helpful?
Thank dcverbs

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the Holiday Inn Express & Suites located right outside of downtown Columbus, in the heart of the Ohio State University! This is an upscale luxurious hotel with every amenity you can think of. We offer a free extended hot breakfast as well. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Region: United States > Ohio > Columbus
Price Range: £92 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio
Hotel Style:
#24 Family Hotel in Columbus
#24 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Columbus University Area - OSU staff and other travellers.
2 questions
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State College, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Columbus University Area - OSU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles 298christinap, 11 Nov 2016 | Read review
“Highway in front is noisy until later in the evening.”
 of 5 bubbles RandyB610, 10 Nov 2016 | Read review
“We stay on a lower level near the elevator and its still quiet!”
 of 5 bubbles EdithTaylor560, 29 Oct 2016 | Read review
“The rooms faciing away from Olentangy are quieter”
 of 5 bubbles dcverbs, 25 Sep 2016 | Read review
“The jacuzzi rooms are great!”
 of 5 bubbles marciag766, 1 Sep 2016 | Read review
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