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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (113)
Room & Suite (239)
Pool & Beach (41)
Overview
  • Excellent55%
  • Very good27%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“pool area”(36 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Hotel deals
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
Special Offer: Book Direct and Save
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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331 results
Traveller rating
177
89
30
22
13
Traveller type
Time of year
LanguageEnglish
177
89
30
22
13
Show reviews that mention
All reviewspool areacinnamon rollslap lanespancake machinehot tubpolaris mallpull out sofatwo queen bedsthe breakfast areahighly recommend this hoteloatmealwould stay againfront desk clerkfree breakfasthot breakfastbusiness centerzoo
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1 - 5 of 331 reviews
Reviewed 1 week ago

Nice hotel - mid-century modern vibe to lobby - rooms large and comfortable with Kurig style coffee maker, microwave and refrigerator. Nice location - you can walk to several places to eat if you don't mind a bit of a hike. Property was reasonably clean....More

Thank Laura C
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 6 days ago

Thank you for choosing to stay with us. We appreciate you and your feedback. And all of our furniture is in place in the lobby area as it is just spacious. Thank you. Thank you for noticing the awesome customer service. We all love what...More

Hotel's Favourite
Reviewed 2 weeks ago

We were fortunate enough to have booked in advance. The town was buzzing with the Taylor Swift concert and a car show & this place was entirely sold out. A very minor hiccup was the delay in our room being ready (because of being sold...More

Thank kansas59
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 1 week ago

Thank you for choosing to stay with us. We are super please you enjoyed your stay with us. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

Reviewed 2 weeks ago via mobile

Myself, my husband, and two kids checked into our double queen bed room. Upon arrival the room had obviously not been cleaned. There was an empty can of silly string laying in the floor. The carpet also looked like it had not been vacuumed. The...More

Thank Misspriss0183
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 1 week ago

We sincerely apologize that we failed you. This doesn't sound like our hotel at all. We do run a tight ship and sometimes things do go wrong. We hope you will come back and allow us another opportunity to serve you in the future. Thank...More

Reviewed 4 weeks ago

We recently celebrated our 50th wedding anniversary and decided to spend a couple of days in Columbus close to one of our children. We chose Holiday Inn Express because of the pool so that our grandchildren could come visit. The unit was very roomy and...More

Thank Sit-and-get-fit45750
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 4 weeks ago

Thank you for choosing to stay with us and allowing us to be part of your wonderful celebration. We are pleased you enjoyed your stay with the exception of the pool chemicals. It is necessary to keep a healthy pool area. Thank you for your...More

Reviewed 13 June 2018

While I see there are mixed reviews, this surprises me. I had to seek shelter here one night after having a horrid insect experience at the Crowne Plaza on Doubletree in Columbus. I found the property clean, the staff courteous, and overall a very good...More

Thank TravelerONE2468
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 14 June 2018

Thank you for choosing to stay with us. We appreciate you and your feedback. We have an awesome hotel and love your compliments. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (113)
Room & Suite (239)
Pool & Beach (41)
Dining (18)
Amenities (22)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jenn_popil
27 March 2018|
AnswerShow all 4 answers
Response from eobert | Reviewed this property |
I think so.
0
Votes
Angie F
28 January 2018|
AnswerShow all 3 answers
Response from Melissa L | Property representative |
Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0
Votes
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"all rooms are nice and big"
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"By the elevator is always good..."
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"ask for a top floor corner room so you have fewer neighbours."
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