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Candlewood Suites Polaris

Booking.comUS$114*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$149*
US$114*
US$117*
US$149*
US$114*
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Candlewood Suites Polaris
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157 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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lansing
Reviewed 1 week ago via mobile

After staying at Red Roof for most of trip we wanted to up grade somewhat. So paid extra $50 to stay here, with indoor pool spa. In the heart of Polaris. Was an upgrade. Nice clean room with suite. Fluffy towels, kitchenette coffee, ext. Nice bed. Only problem was spa was cold not hot. We laughed and moves on. Would...

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Helpful?
Thank sidnaw59
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your feedback. I am sorry to hear that the hot tub was not at the proper temperature. We try our best to make sure that our indoor pool and hot tub are always in working order and at the proper temperatures, but sometimes we come up short. I am glad that...

Reviewed 1 week ago

Very nice place to stay. Great location with a lot of things located close by. The people that work there are exceptionally nice and go out of there way to help with whatever you need. Paul is always very helpful when I stay ther.

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Helpful?
Thank DEBANDE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your comments and I will share them with Paul. We appreciate Paul for all he does for our team as well. It is nice to see him recognized. Thank you again and we hope to see you soon! Sincerely, Jody Mayer General Manager

Montpelier, Ohio
Reviewed 2 weeks ago via mobile

We stayed one night after attending the Equine Affair. Our room was very clean as I am one to check with a fine tooth comb. Bathroom was very clean, sheets and bedding smelled fresh. The only 2 complaints that I have is the hot tub was luke warm at best but the overall pool area was clean. Also would like...

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Helpful?
Thank RCHELE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us during your recent visit for Equine Affair. We appreciate hearing that you enjoyed your stay and the cleanliness of the room. I am sorry that our hot tub was not as hot as it should be. We try to ensure that it is always at the proper temperature but sometimes due to...

Reno, Nevada
Reviewed 28 February 2017

I come to Columbus 4 - 6 times a year on business and I try to always stay at Candlewood Polaris. The staff is always friendly and helpful. On this recent trip, even though it had been several months, Paul recognized me and called me by name. On a previous trip the area suffered a power outage and Michael made...

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Helpful?
1Thank hoganjj
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us. We greatly appreciate your comments in regards to Paul and Michael. They are definitely both a great asset to our hotel. I will be sure to share your comments with them. We look forward to your return to the hotel in the future. Sincerely, Jody Mayer General Manager

Medina, Ohio
Reviewed 28 November 2016

For $148 you would expect "some" luxuries. Compared to the many other suites and upscale hotels we've stayed, this one is just so blah. Just because you have a dvd player in the room doesn't make up for the lack of cable tv stations. There are no ice machines, no complimentary breakfast. Also, you're afraid to use anything in the...

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Thank Metoer1962
IHGService, Guest Relations Manager at Candlewood Suites Polaris, responded to this review

Dear Metoer1962, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the bed condition, the cable service provider and with the other aspects that negatively affected your overall satisfaction. I have forwarded your feedback to our hotel management to work...

Uniontown, Ohio
Reviewed 4 November 2016

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Thank jspargo
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Reviewed 30 October 2016

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Thank Heather H
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Reviewed 30 October 2016 via mobile

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Thank traveler5797
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Medina, Ohio
Reviewed 2 October 2016 via mobile

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Thank Reese0924
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

West Palm Beach, Florida
Reviewed 26 September 2016

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Thank lainedunsmoor
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Polaris staff and other travellers.
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Questions? Get answers from Candlewood Suites Polaris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One bedroom suites are very nice and roomy.”
DEBANDE, 19 Apr 2017 | Read review
“Ground floor”
Metoer1962, 28 Nov 2016 | Read review
“Nice suite with kitchenette if vacationing on a budget can cook in to save money!”
heatherhW8847YB, 30 Oct 2016 | Read review
“Good hotel”
106surenb, 22 Aug 2016 | Read review
“Ask if there is a smoke free floor.”
tarasT3342NK, 22 Jul 2016 | Read review
5 of 5
Booking.com
US$114* /night
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Expedia.comUS$117
TripAdvisorUS$114
HotelQuicklyUS$149
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Prices are for 1 room, 2 adults
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