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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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422 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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Toledo, Ohio
Reviewed 2 days ago NEW

Stayed one night in February 2017. Very helpful staff. Starbucks in lobby and bar/restaurant on site was very convenient. Nice downtown location with good views of city. Beds very comfortable, spacious bathroom, very clean.

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Helpful?
Thank Bellsc22
Reviewed 4 days ago NEW

We selected this hotel because they have a Dinner Mystery theater in one of the banquet rooms. It was a birthday present for my husband. We parked with the valet and he was very nice and polite.The interior of the hotel is bright and modern.The person who checked us in gave us details about breakfast and the mystery dinner. When...

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Helpful?
Thank Cheryl C
Reviewed 4 days ago NEWvia mobile

Front desk was so inviting and warm, rooms are clean, location it's ideal, price it's right. Well located in downtown Columbus, easy access to all major highway, shopping and restaurant on premêsseis, Starbucks (for the coffee lovers) and even a shoe repair shop which come on handy one day.

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Helpful?
Thank Edson V
Shelby Township, Michigan
Reviewed 1 week ago

Decent Hotel, very nice staff and many amenities. Valet seemed very off- had a customer complaining about someone going through their van. Also when I asked for my truck to be pulled up, crew was sitting in side room on the counter (on their phones). Room had a couple of stains on the walls, comforter had a stain on it...

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Helpful?
Thank pdelaere97
Sharonville, Ohio
Reviewed 1 week ago

Was told by Corp reservations breakfast was FULL AMERICAN, which it was not. No meat, slim bread selection for toast. Attendant was cleaning coffee maker when we walked in, 30 mins after breakfast started. Evening apps were ok, edamame pot stickers, cheese, crackers, fruit, veggie tray, hummus, salsa, pita chips. Don't let the word LOUNGE fool you, only includes canned...

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Helpful?
Thank PattyHempel
Sheraton C, Front Desk Supervisor at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear PattyHempel, Thank you for your feedback and taking the time to post your comments. We apologize for the lack of selection you found in our Club lounge, and we will be sure to pass along your feedback to the Food and Beverage department. If you would like to discuss the issues you encountered further with a member of the...

Reviewed 1 week ago via mobile

Enjoyed this hotel! Room service food was hot and very good. Room was clean with comfortable bed and plenty of pillows! I was so impressed by Hope. Called hotel because after 5 hours checkout, we were still in Columbus and realized that we forgot something in the room. Thinking that it was lost forever, we called and spoke with Hope,...

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Helpful?
Thank Kim K
New York City, New York
Reviewed 2 weeks ago

I recently stayed at the Sheraton Columbus Capitol Square on business for three nights in February 2017. Located in Downtown Columbus, right across the street from the State House, the Sheraton is a perfectly adequate hotel for business travelers. I arrived straight from the airport at about 10:00am, and was delighted to find that a room was available and ready....

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1Thank Steve R
Marietta, Ohio
Reviewed 2 weeks ago

Spent a night here in early February. had a great view of the capitol building. Service was great, nice people, but it is very expensive. $26 to park our vehicle and our room (king Deluxe) was ~$175. In the morning our water was lukewarm for a shower. I would not stay here again unless I had to, really hard to...

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Helpful?
Thank scottctburnham
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear scottctburnham Thank you for taking the time to post your comments and feedback. It is always great to hear compliments about The Sheraton Columbus Capitol Squares great service and views! We do apologize for the lukewarm water for your shower. We have notified our engineering department. Thank you again for your comments! Sincerely, Manager at the Sheraton Columbus Capitol...

Deerfield, Illinois
Reviewed 18 December 2016 via mobile

Enjoyed a quick overnight at the Sheraton in downtown Columbus. This is a relatively large property with valet parking. Rooms are in good shape and well appointed. Efficient working area and good lighting. I didn't try the food options on property but there is a Starbucks within reach without going outdoors.

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Helpful?
Thank dlscps
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear discps Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square and our convenient Starbucks location. We hope that you get a chance to try the food in our Plaza Restaurant during your next stay with us if you return to Columbus. Sincerely, Manager...

Reviewed 18 December 2016

I stayed two nights over the Dec 16th 2016 weekend for a wedding/reception. Room was very nice, needed a deep cleaning, we had lunch in the hotel restaurant and I had the club sandwich and my wife had a toasted cheese sandwich, the meal took a long while to get (with nobody in the place), and was very pricey. The...

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Helpful?
Thank Jon B

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Near Sheraton Columbus at Capitol Square Hotel

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: £129 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get one of the rooms that have no heat in the bathroom in the winter.”
 of 5 bubbles V8883ZGcherylc, 18 Feb 2017 | Read review
“Higher floors will give a better view; look for 10 and higher.”
 of 5 bubbles SteveSMR1, 7 Feb 2017 | Read review
“get a room that overlooks the Capitol!”
 of 5 bubbles scottctburnham, 5 Feb 2017 | Read review
“I guess you could ask for a room with a view.”
 of 5 bubbles , 18 Dec 2016 | Read review
“Ask for a room with a view!”
 of 5 bubbles teresacO2742AG, 5 Dec 2016 | Read review
5 of 5