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My three sisters and I traveled through this area and stayed at this location.
We got two rooms right next to each other, next to the elevator. We wondered if we would hear it during the night, but we did not. There was also someone...More
We should have left but it was late. Dirty towels with black marks, thin old sheets with holes and stains, and I woke with new itching bites across my legs and abdomen in linear rows. NASTY NASTY NASTY. DO NOT STAY HERE. We will call...More
Thank Jeff N
Response from RRIGMElyriaOH, Front Office Manager at Red Roof Inn & Suites Cleveland - ElyriaResponded 2 weeks ago
My apologies that you had the issues with the room with the sheets. . We do not have bed bugs. We are pet friendly and there may have been fleas in the room. We did have the room sprayed for fleas, not bed bugs. We...More
DC to Chicago, left around 1PM. Spent the night here. I have been a big fan of the recent Red Roof remodels. I like the laminate floors and modern furniture. This was one of the last rooms available and was equipped for persons with disabilities....More
Response from RRIGMElyriaOH, Front Office Manager at Red Roof Inn & Suites Cleveland - ElyriaResponded 5 weeks ago
Thank you for staying at the Red Roof Inn in Elyria, Ohio. My apologies that the room had a "hotel smell". I am also sorry that you did not like the breakfast we provided. We do not have a hot breakfast as we do not...More
Curb appeal is nonexistent. Very, very old establishment and entrance/lobby isnt inviting. Carpets filthy and void of color due to age. Had a room with two beds but changed to a room on a different floor due to droppings in corner, stains on sheets,and maintenance...More
Response from RRIGMElyriaOH, Front Office Manager at Red Roof Inn & Suites Cleveland - ElyriaResponded 5 June 2018
My apologies with the issues you had with your room. We do have a few rooms that still have carpet; but that is being replaced with wood flooring. I am not sure what the "droppings" were or where they came from. I apologize for the...More
We have stayed at this Red Roof Inn on a number of occasions over the past 3 years and have no complaints. There’s nothing like a really friendly welcome after a 10 hour drive - makes all the difference. As for the rooms - they’re...More
Thank Toby C
Response from RRIGMElyriaOH, Front Office Manager at Red Roof Inn & Suites Cleveland - ElyriaResponded 1 June 2018
Thank you for reviewing the Red Roof Inn in Elyria. We appreciate your patronage and the comments on your review.
we look forward to your next stay.
Sharon, Front Office