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Smartline The Village Resort & Waterpark

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Traveller (1024)
Room & Suite (287)
Pool & Beach (227)
Ratings and reviews
  • Excellent40%
  • Very good35%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“relax pool”(142 reviews)
“kids paradise”(61 reviews)
“steep hill”(84 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Poolside Bar
Fitness centre
Concierge
Laundry Service
Lazy River
Water Park
Kids Club
Babysitting
4 Star Hotel
smartline The Village Resort & Waterpark is located in Hersonissos, 25 km from the capital of Crete, Heraklio town and 22km from the airport (code “HER”). There is a waterpark with super-fun slides on site for all our guests, including our young friends. The hotel features gardens and...
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Location and contact
Characostres, Hersonissos, Crete 70014, Greece
13.2 miles to N. Kazantzakis Airport
35 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Reviews (1,301)
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766 results
Traveller rating
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253
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35
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LanguageEnglish
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280
253
149
49
35
Show reviews that mention
All reviewsrelax poolkids paradisesteep hillstar beachkids clubice creammain poolgolf buggyfree bussnack barkids poolwater slidesgreat holidayevening entertainmenttoastiesthomas cook repsanimation team
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1 - 5 of 766 reviews
Reviewed 6 days ago

We went to this hotel as a family of 8 in April/May 2018. Lovely hotel, good food, great choice, even for fussy kids. Most staff very helpful, especially bar/entertainment staff. We were a little out of season so entertainment a little hit and miss. Rooms...More

1  Thank Michelle C
Response from Aris M, Manager at Smartline The Village Resort & WaterparkResponded 2 days ago

Thank you Michelle for your input.

Reviewed 1 week ago

We were 4 families with children in the hotel for a week from 29.06 to 6.07 There was an amazing vacation: we received a large room for the family, cleanliness was every day at a very high level! Food was varied and tasty, both for...More

2  Thank korina1233
Response from Aris M, Manager at Smartline The Village Resort & WaterparkResponded 1 week ago

Thank you Korina for your feedback.

Reviewed 3 weeks ago

This was third time to us stay in Smartline Village, stayed for three days with teenage children. Our room was like always very clean, at the very top of the hill, with sea view and with two balconies. A major benefit for us was four...More

3  Thank margit415
Response from GM-TVR, General Manager at Smartline The Village Resort & WaterparkResponded 3 weeks ago

Thank you for your feedback!

Reviewed 3 weeks ago

The hotel is very cleaning. The staff was very kindly, carefully. The food was very delicious and variate. Rooms clean. Location is OK, about 15 minutes walking to beach & city. We felt very good and we want to come back as soon as possible...More

Review collected in partnership with this hotel
2  Thank onysym
Response from GM-TVR, Manager at Smartline The Village Resort & WaterparkResponded 3 weeks ago

Thank you onysym!

Reviewed 3 weeks ago

This resort is superb in every way. I have nothing but great things to say about this resort,Clean rooms,Great staff,Great pools,Great food and drinks,polite staff. we went as a party of 11 with 6 children and we all loved it. Well done Smartline resort top...More

3  Thank cammy123
Response from GM-TVR, Manager at Smartline The Village Resort & WaterparkResponded 3 weeks ago

Thank you kindly for your feedback.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
US$146 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hersonissos
#31 Luxury Hotel in Hersonissos
#43 Romantic Hotel in Hersonissos
Details
Price range
US$146 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hersonissos
#31 Luxury Hotel in Hersonissos
#43 Romantic Hotel in Hersonissos
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Traveller (1024)
Room & Suite (287)
Pool & Beach (227)
Dining (116)
Amenities (67)
Family and Play Areas (22)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Julie H
17 July 2018|
Answer
Response from Aris M | Property representative |
Hello from the Village, you may request an iron from the reception when you need one! :) The Manager.
0
Votes
LittleShell
4 July 2018|
Answer
Response from Aris M | Property representative |
Hello from the Village. For a better communication please send your request to reservations.village@zeushotels.gr
0
Votes
Room Tips
"Spacious family rooms."
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"close to main building"
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"Family room"
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"I do not remember the name of the room. Number was from 2 rooms. 762)))👍"
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