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Star Beach Village & Water Park

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Star Beach Village & Water Park
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616 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Dover, United Kingdom
Reviewed 1 November 2016

Everything you could look fo9r in a holiday .. plenty of choices of food and all really tasty. The staff are excellent, so friendly and helpful. Brilliant position, right on the beach. Huge thanks to Lorenzo, the barman above the restaurant, lovely guy. We will be back and would recommend Star beach to everyone.

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2Thank debss21
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/Madame, thank you for your time, it is really important for us to read your feedback. We are really glad to hear that you had great time at the Star Beach Village. We hope to host you again. Kind Regards Star Beach Village

Reviewed 30 October 2016 via mobile

We spent last week of october in this hotel. It wasn't very busy at that time which was probably better for us. Hotel is very family friendly. Room was very clean with a nice balcony. Staff friendly. food was very good. Being able to have a drink and snacks by the pool all day is great.Very happy with everything. We'll...

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3Thank Dragan A
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/Madame, we always try our best to give our clients the best holidays, so we are really glad to hear that you had great time in the Star Beach Village. We are waiting for you again. We wish you all the best Star Beach Village

Manchester, United Kingdom
Reviewed 29 October 2016

This hotel really is perfect for families! Staff- Staff are lovely with a big thank you to Pricilla and Sara especially who were on reception. They were perfect and really cannot do enough for you and are the most lovely people you could hope to meet. Room- we stayed in the J block and I cannot fault it one bit....

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5Thank JLG2310
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/madame, we are more than glad to hear that you had great holidays, this is what we want to achieve. Thank you for sharing your experience here. We are waiting for you at the Star Beach Village again, hoping to give you and your family the best holidays. Kind Regards Star Beach Village

Essex
Reviewed 22 October 2016 via mobile

I went in June. Was very worried due to Dutch spring break but was pleasantly surprised to realise Dutch teenagers are nothing like English and are polite and quiet and no problem at all. I loved my holiday. All the locals are so polite and helpful. Taxis are cheap and can take u into hersinoss or stalis to the bars...

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Thank Madeleine C
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Thank you for your nice comment. The mini golf and the go karting are not part of the hotel, that`s why there is an extra payment. We are really glad that you enjoyed your staying at the Star Beach Village. We wait for you again, we will try our best to get better every year, so thank you for the...

Reviewed 19 October 2016

Stayed 6 nights with family, including 2 kids. 20 minutes from Heraklion airport. Room was compact but clean and had kettle, fridge and microwave. Looks like most rooms have a balcony. Free wifi was available in the room and in the resort, but was patchy. Staff in the reception, restaurant and water park were very friendly and helpful. Rides in...

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1Thank Thiru S
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear ts846, Thank you very much for your feedback on TripAdvisor and the kind words! We are glad that you enjoyed your stay at Star Beach Village Hotel. Looking forward to welcome you again in the future and provide another memorable holidays experience in our hotel! Best regards, Star Beach Village Team

Reviewed 16 October 2016 via mobile

The hotel grate for family vacation. The best thing in the hotel is the simple one:thread is a playing area for kids adjesone to the dining room it allowed the kids to eat in fun and the grownups to eat in pease. The food are good and adverse there are even baby station where you can crush the food for...

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1Thank Eduardkliger
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Eduardkliger, Thank you for taking the time to share your detailed feedback on Tripadvisor following your recent visit with us. It's a pleasure to read that you had a memorable experience with us. We are looking forward to having the pleasure of welcoming you back in the future. Best regards, Star Beach Village Team

Reviewed 15 October 2016

Currently staying at this hotel now and have been for about 8 days. Service: The desk staff are friendly and the restraint staff are nice as well but as far as service, you will find none to speak of. No one fills water glasses, says hello or provides any sort of entertainment. Drinks: The alcohol that is included (all five...

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6Thank katherine b
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear katherine b, Please, contact the Reception Desk. Best regards, Star Beach Village Team

United Kingdom
Reviewed 13 October 2016

A very nice hotel, stayed there for two weeks. The two restaurants were very nice and the food excellent (I can be a fussy eater) you could not starve ! The room and whole hotel was very clean, although the room was a little small. The towels were changed every day as were the bed linen. The staff were all...

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3Thank spiro9000
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear spiro9000, Thank you very much for choosing to stay at Star Beach Village Hotel and for taking the time to post your review. We greatly appreciate you sharing your opinion and experience with other travelers on Tripadvisor. We hope to have the opportunity to welcome you for a future holiday again in our hotel and offer you our best...

israel
Reviewed 12 October 2016 via mobile

During August this year we spent a 5 night family vacation with our kids (ages 8, 6, 3). This hotel was a nightmare! Rooms were not clean, full of mosquitos & ants. Hotel is noisy, every Monday, Wednesday and Friday there is a beach party that lasts from 18:00 till 24:00 with extremely loud music. Our friends were located at...

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3Thank IsraelMyz
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear IsraelMyz, Thank you very much for choosing Star Beach Village for your holidays and for taking the time to write this feedback review! We deeply appreciate all your comments and remarks about our hotel and our facilities as they are a really big help for us to improve in every way we can for our customers satisfaction. We wish...

Reviewed 7 October 2016 via mobile

Spent a week in this nice village Have to say that the public areas very clean. Very friendly staff in the hotel. Paradise for children, because of the water park located across the street . In the restaurants , rich choice of food for all, there is a kids corner too.

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1Thank Rinat F
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Rinat F, Thank you for choosing Star Beach Village for your holidays and for taking time to write your feedback on TripAdvisor. We would also like to thank you for your comments, as we consider them an important part of our constructive communication. Hope to have the chance to welcome you again in the future in our hotel! Best...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Star Beach Village & Water Park

Address: Themistokleous 5, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: £76 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Beach Village & Water Park 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Star Beach Village Hotel Chersonisos
Star Beach Hotel Crete
Star Beach Village Hersonissos
Star Beach Village & Water Park Crete, Greece
Hotel Style:
#10 On the Beach Hotel in Hersonissos
#14 Spa Hotel in Hersonissos
#21 Luxury Hotel in Hersonissos
#41 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Star Beach Village & Water Park staff and other travellers.
107 questions
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Questions? Get answers from Star Beach Village & Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At this time of year it is important to bring something against mosquitoes, The mattresses on the beds are too soft to my taste”
a9755a, 13 Apr 2017 | Read review
“floor level is great but no natural light to the room at the back”
liors868, 19 Nov 2016 | Read review
“Every room apparently has sea views so you are spoiled for choice!!”
V3576LNjenniferl, 24 Sep 2016 | Read review
“If you are traveling with a baby stroller ask for the main building or the 1st floor of the other buildings.”
Eva_IL, 5 Sep 2016 | Read review
“Ask for the room far away from evening attractions if you don't like noise”
dfasula, 24 Aug 2016 | Read review
5 of 5