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Sergios Hotel

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1 room 2 adults 0 children
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Sergios Hotel
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303 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed 12 February 2017 via mobile

Nothing bad to say. Localisation was great food was Ok and the staff was very nice. There is No amazing pool spa or sauna but you get what you Paid for. Bartender was cool and friendly. I would reccomend this for young people who are not spending much time in the hotel.

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2Thank Filip K
Watford, England, United Kingdom
Reviewed 7 December 2016 via mobile

Very good location. 5min away Beach Hotel cleaning every day. Staff Very Helpful Day/Night. Food Bar Breakfast Lunch and Dinner is so much selection. You DO need to exercise Keep Weight Of 😆. Cocktails mid morning. Very refreshing. And All drinks free till midnight. I Think. Room spacious . Got a balcony you could have party on . Bathroom very...

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1Thank Lee C
Durham, United Kingdom
Reviewed 12 October 2016

As a family of 4 we stayed at the Sergio's at the end of September, Yes it is a basic hotel but it is immaculately clean with room service every day. All the staff are pleasant courteous and bend over backwards to help whatever the problem. The food was good. Just remember you cant expect to go into an apple...

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2Thank hkevinhowe
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Kevin, Thank you for your review and the compliments for staff and location of our hotel. We noticed your recommendations and we will discuss them in the next meeting. We have many guests with different tastes and we are trying to fulfill all wishes and to have as many happy guests as possible. We would be very happy to...

Glasgow, United Kingdom
Reviewed 10 October 2016 via mobile

This review is based on the budget holiday I booked here from 23 September to 4 October. First impressions were a clean bar area and a friendly face at reception who fetched us something to eat and drink as we arrived late - much appreciated. Our room was a good size with a fair sized balcony which albeit looked on...

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1Thank t45hi
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Guest, Thank you for your review and the compliments about our staff. The location of the hotel is, as you mentioned, ideal because we are in the centre of Hersonisos. We are happy to hear that we could exceed your expectations and we are looking forward to welcome you back in the future. Greetings from Crete Your Smartline Sergios...

Reviewed 10 October 2016 via mobile

Don't be put of by the bad reviews. It is really unfair some of the commenys people have put.. This hotel is in a great location. Spotless accommodation with staff that can't do enough for you. The food is good always found something we liked.. Would definitely return.

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1Thank Catherine G
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Catherine, Thank you for the time and effort spent for writing this review. We are very happy to hear that you enjoyed your holidays in Crete and that we were a part of this. Thank you for your compliments for food, location and our staff. We are trying to have smiling and satisfied guests and we are trying our...

Reviewed 9 October 2016

What a lovely little hotel this is. Just come back yesterday from 2 fantastic weeks here.The.staff are superb, Natasha, Maria, Rena, manos, kostas, Banos, & Thoridoris were excellent. Couldn't do enough for you. The room was spotless, cleaned nearly every day. The food & drinks were very good & plentiful. The location was again superb, star beach one way &...

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1Thank Garychinnock
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Guest, thank you very much for your nice review about our hotel. We are glad that it met your expectations and you loved our food and beverage which is very important for us. It's nice that you liked also the location so much and you enjoyed Chersonissos. Thank you for the recommendation of our hotel. The staff of the...

Falkirk, United Kingdom
Reviewed 8 October 2016

Hotel very basic, not worthy of a 3star rating. Our room was very small, hardly any storage space (none whatsoever in the bathroom, which was tiny). The bed was extremely uncomfortable; sheets changed every three days (same with the towels). Housekeeping is done to a bare minimum in the room - dust on mirror, dressing table and light fittings, and...

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1Thank 11v_h87
Royal Tunbridge Wells, United Kingdom
Reviewed 6 October 2016

breakfast at the hotel was alright,but lunch and dinner was terrible.Lovely and friendly staff espacially Manos and Kostas,but that guy at the lobby bar wasnt very nice.Value for money and is close to beach,pubs and clubs

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1Thank Grzegorz M
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, thank you for spending your time to submit your review on Tripadvisor. We are happy to read that you loved our staff and you appreciated their big efforts to try to provide you a pleasant stay. On the other hand, we are sorry that you were not satisfied with our food.The kitchen team does the best every day...

Glasgow, United Kingdom
Reviewed 6 October 2016

I had a very good time on holiday, enjoyed my stay, very clean hotel, lovely staff, very helpful nothing too much trouble, drinks could be more varied, didnt use the dinner or lunch provided but breakfast was very plesant

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Thank donnieseven
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, we are very happy to read that you enjoyed your stay in our hotel and you had a pleasant time among us. We would be happy to see you again in our hotel and make your stay as pleasant as possible. Best regards from the Smartline Sergios Hotel Team in Chersonissos.

Manchester, United Kingdom
Reviewed 6 October 2016

Just returned from Sergio Hotel after a 4 day break it was fantastic , hotel was spotless , staff so friendly and room (on the 4th floor) was large spacious and brand new interior . I did only eat breakfast at hotel but this was lovely with a great choice of hot and cold dishes. Location is great with star...

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Thank 189sam2016
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, we would like to thank you for your sincere and nice on line review. We are so glad to read that you have spent 4 wonderful days in our island and you enjoyed our service, our lovely staff, the cleanliness and also our breakfast. You are right when you say that this is a 3 Star Hotel and...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Sergios Hotel staff and other travellers.
23 questions
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Kirkcaldy, United Kingdom
Paisley, United Kingdom
Norwich, United Kingdom
26 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Vist Piskeopiona and go on the Spingalonga and barbecue trip very intersting and the chops are huge”
hkevinhowe, 12 Oct 2016 | Read review
“high floor”
donnieseven, 6 Oct 2016 | Read review
“Room 412 is great”
189sam2016, 6 Oct 2016 | Read review
“higher floor better you can leave window open while you nap.”
LIHandhubby, 1 Oct 2016 | Read review
“Ask for a high floor, a/c, take earplugs and if any problems phone the reception they do act on your complaints when you report it.”
stewnsue, 27 Jul 2016 | Read review
5 of 5