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Sergios Hotel

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301 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Watford, England, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very good location. 5min away Beach Hotel cleaning every day. Staff Very Helpful Day/Night. Food Bar Breakfast Lunch and Dinner is so much selection. You DO need to exercise Keep Weight Of 😆. Cocktails mid morning. Very refreshing. And All drinks free till midnight. I Think. Room spacious . Got a balcony you could have party on . Bathroom very...

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Helpful?
Thank Lee C
Durham, United Kingdom
Reviewed 12 October 2016

As a family of 4 we stayed at the Sergio's at the end of September, Yes it is a basic hotel but it is immaculately clean with room service every day. All the staff are pleasant courteous and bend over backwards to help whatever the problem. The food was good. Just remember you cant expect to go into an apple...

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Helpful?
1Thank hkevinhowe
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Kevin, Thank you for your review and the compliments for staff and location of our hotel. We noticed your recommendations and we will discuss them in the next meeting. We have many guests with different tastes and we are trying to fulfill all wishes and to have as many happy guests as possible. We would be very happy to...

Glasgow, United Kingdom
Reviewed 10 October 2016 via mobile

This review is based on the budget holiday I booked here from 23 September to 4 October. First impressions were a clean bar area and a friendly face at reception who fetched us something to eat and drink as we arrived late - much appreciated. Our room was a good size with a fair sized balcony which albeit looked on...

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Helpful?
Thank t45hi
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Guest, Thank you for your review and the compliments about our staff. The location of the hotel is, as you mentioned, ideal because we are in the centre of Hersonisos. We are happy to hear that we could exceed your expectations and we are looking forward to welcome you back in the future. Greetings from Crete Your Smartline Sergios...

Reviewed 10 October 2016 via mobile

Don't be put of by the bad reviews. It is really unfair some of the commenys people have put.. This hotel is in a great location. Spotless accommodation with staff that can't do enough for you. The food is good always found something we liked.. Would definitely return.

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Helpful?
Thank Catherine G
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Catherine, Thank you for the time and effort spent for writing this review. We are very happy to hear that you enjoyed your holidays in Crete and that we were a part of this. Thank you for your compliments for food, location and our staff. We are trying to have smiling and satisfied guests and we are trying our...

Reviewed 9 October 2016

What a lovely little hotel this is. Just come back yesterday from 2 fantastic weeks here.The.staff are superb, Natasha, Maria, Rena, manos, kostas, Banos, & Thoridoris were excellent. Couldn't do enough for you. The room was spotless, cleaned nearly every day. The food & drinks were very good & plentiful. The location was again superb, star beach one way &...

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Helpful?
Thank Garychinnock
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear Guest, thank you very much for your nice review about our hotel. We are glad that it met your expectations and you loved our food and beverage which is very important for us. It's nice that you liked also the location so much and you enjoyed Chersonissos. Thank you for the recommendation of our hotel. The staff of the...

Falkirk, United Kingdom
Reviewed 8 October 2016

Hotel very basic, not worthy of a 3star rating. Our room was very small, hardly any storage space (none whatsoever in the bathroom, which was tiny). The bed was extremely uncomfortable; sheets changed every three days (same with the towels). Housekeeping is done to a bare minimum in the room - dust on mirror, dressing table and light fittings, and...

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Thank 11v_h87
Royal Tunbridge Wells, United Kingdom
Reviewed 6 October 2016

breakfast at the hotel was alright,but lunch and dinner was terrible.Lovely and friendly staff espacially Manos and Kostas,but that guy at the lobby bar wasnt very nice.Value for money and is close to beach,pubs and clubs

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Thank Grzegorz M
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, thank you for spending your time to submit your review on Tripadvisor. We are happy to read that you loved our staff and you appreciated their big efforts to try to provide you a pleasant stay. On the other hand, we are sorry that you were not satisfied with our food.The kitchen team does the best every day...

Glasgow, United Kingdom
Reviewed 6 October 2016

I had a very good time on holiday, enjoyed my stay, very clean hotel, lovely staff, very helpful nothing too much trouble, drinks could be more varied, didnt use the dinner or lunch provided but breakfast was very plesant

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Thank donnieseven
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, we are very happy to read that you enjoyed your stay in our hotel and you had a pleasant time among us. We would be happy to see you again in our hotel and make your stay as pleasant as possible. Best regards from the Smartline Sergios Hotel Team in Chersonissos.

Manchester, United Kingdom
Reviewed 6 October 2016

Just returned from Sergio Hotel after a 4 day break it was fantastic , hotel was spotless , staff so friendly and room (on the 4th floor) was large spacious and brand new interior . I did only eat breakfast at hotel but this was lovely with a great choice of hot and cold dishes. Location is great with star...

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Thank 189sam2016
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, we would like to thank you for your sincere and nice on line review. We are so glad to read that you have spent 4 wonderful days in our island and you enjoyed our service, our lovely staff, the cleanliness and also our breakfast. You are right when you say that this is a 3 Star Hotel and...

West Midlands, United Kingdom
Reviewed 1 October 2016

After reading some reviews on the hotel I was a bit apprehensive. You couldn't fault the staff, food plenty of choices for everyone. room cleaned every day.We had a really lovely time and would go back again.

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1Thank LIHandhubby
Kyriakos D, Διευθυντής Πωλήσεων at Sergios Hotel, responded to this review

Dear guest, thank you so much for your sincere review about us. It is known that the important things in a hotel are the cleanliness, the good and varied food and the hospitality and friendliness. We are so glad that you have appreciated all these and you were very pleased to be here with us. We will be happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A modern and inviting hotel, reflecting the culture and sophistication of its cosmopolitan setting, one of the trendiest Mediterranean tourist resort, Hersonissos The comfortable hotel is centrally located in the popular holiday resort of Hersonissos, 28km west of the international airport, close to the beach and all entertainment and sport facilities of the area. The hotel consists of 99 standard double or triple rooms. Service with a Smile makes Sergios hotel unique. ... more   less 

Additional Information about Sergios Hotel

Address: 180 El. Venizelou Street, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: £47 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sergios Hotel 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Sergios Hotel Crete, Greece
Hotel Style:
#43 Family Hotel in Hersonissos
#44 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Sergios Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sergios Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Vist Piskeopiona and go on the Spingalonga and barbecue trip very intersting and the chops are huge”
 of 5 bubbles hkevinhowe, 12 Oct 2016 | Read review
“high floor”
 of 5 bubbles donnieseven, 6 Oct 2016 | Read review
“Room 412 is great”
 of 5 bubbles 189sam2016, 6 Oct 2016 | Read review
“higher floor better you can leave window open while you nap.”
 of 5 bubbles LIHandhubby, 1 Oct 2016 | Read review
“Ask for a high floor, a/c, take earplugs and if any problems phone the reception they do act on your complaints when you report it.”
 of 5 bubbles stewnsue, 27 Jul 2016 | Read review
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