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Basecamp Spitsbergen Hotel

Front of hotel
Traveller (326)
Bathroom
Room & Suite (95)
Dining (43)

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Breakfast included
£279
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#1 of 1 small hotel in Longyearbyen
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! Basecamp Hotel is part of Basecamp Explorer Spitsbergen, which operates day trips and expeditions to Isfjord Radio, Trapper’s Station and Nordenskiöld Lodge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Board games / puzzles
Baggage storage
Non-smoking hotel
Breakfast buffet
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Dutch, Norwegian and 1 more
338Reviews8Q+A52Room tips

Reviews
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Detailed Reviews
graceandnature wrote a review Jan 2020
Donaghadee, United Kingdom215 contributions170 helpful votes
4.0 of 5 bubbles
I visited Svalbard with my son in dec/ Jan and split my time between basecamp and another hotel. BASECAMP is right in the middle of the town centre so within safe walking distance of most cafes restaurants etc. As there was a bear about!! From we arrived we felt totally at home and comfortable enough to ask all the stupid questions tourists probably ask!! They helped book excursions for us in advance, helped with taxis to restaurants etc. I was concerned as the first night we were booked on an overnight elsewhere and would have several hours to kill before heading there but the hotel gave us our room a night early as no one had booked it. ! Incredibly cosy, like a log cabin, with ladders to beds on mezzanine and a hatch into a communal lounge space with tv and games. It’s not for everyone, and somewhat unconventional but it was perfect for us.
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Date of stay: December 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: I chose one of the larger family rooms which had two separate double beds.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Torill Brandal B, Kundeansvarlig at Basecamp Spitsbergen Hotel
Responded 21 Jan 2020
Dear graceandnature, Thank you for staying with us in Svalbard. We are happy to hear that you like our style and enjoyed your time in Longyearbyen. Hope to see you again for more adventures in the future. Next time perhaps under the midnight sun at Isfjord Radio? Kind regards Team Basecamp Explorer Spitsbergen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siri M wrote a review May 2022
Newbury, United Kingdom32 contributions6 helpful votes
+1
5.0 of 5 bubbles
The hotel is located in the centre of town close to the shops and restaurants. You can get a shuttle bus from the airport which drops you right outside. Its design is along the lines of an old hunting lodge with lots of wood, seal skin and related memorabilia. It is very warm and cosy. Most guests are on short stays, maybe waiting to join a ship to sail around the archipelago or to go on ski trips. It is very informal. The receptionists are very helpful and kind. I was on my own there for five days and they looked after me very well, sorting out some problems with tours. I had a very nice room, compact with a double bed and my own shower room. It was very simple. Many rooms have bunk beds. There is no disabled access that I could discern and stairs have to be climbed to get to rooms. The breakfast is the best I have had in a Norwegian hotel with lots of top quality options, hot food, smoothies etc. You are permitted to make a packed lunch. The staff are very helpful. Coffee, tea and biscuits are available most of the time in reception where they also sell alcohol and soft drinks. You have to go out elsewhere for lunch and dinner but there is a lovely cafe nearby and several bars and restaurants a short walk away. There is also a very good supermarket which sells rolls and cakes. Various tour buses collect guests outside reception. So all very easy.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask whether or not your bed will be a bunk as this may not suit you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca wrote a review Jan 2020
Greater Manchester, United Kingdom584 contributions129 helpful votes
5.0 of 5 bubbles
What an experience! We visited in Jan to embrace the polar night, had 3 nights in this hotel and one at the trappers lodge up at Bolder Valley with the huskies. The hotel was lovely, traditionally made from wood, welcoming atmosphere and lovely and warm. The reception was really nice with cosy seating and a community feel. Breakfast was a buffet style which was nice, basic but absolutely fine. They have a seating area upstairs under a clear roof which is fab to see the northern lights sat under a blanket. The hotel is on the main street so really accessible for the local coop and other shops and restaurants. We found the staff very friendly and the rooms comfortable.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Torill Brandal B, Kundeansvarlig at Basecamp Spitsbergen Hotel
Responded 4 Feb 2020
Dear Bexandco Thank you for staying at Basecamp Hotel while in Longyearbyen. We are happy to hear that you had a good time, that you like our style and that the loft offered northern light during your stay. Welcome back sometime in the future. Next time we may recommend a summer adventure or snowmobile safari to Nordenskiold Lodge or Isfjord Radio. Best regards Team Basecamp Explorer Spitsbergen
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Sandy T wrote a review Jul 2023
Dingwall, United Kingdom10 contributions4 helpful votes
5.0 of 5 bubbles
Spent 5 nights here, the most comfortable 5 nights ever! The hotel is cosy and warm even when the temperature drops outside, the rooms are of wooden construction but perfectly clean, and the ensuite toilet/shower room is modern with constant hot water available. The beds are particularly comfortable! Buffet breakfast is excellent and comprehensive, and there's an option to order extra items. We had the porridge, which was freshly made, hot and tasty. The reception staff are simply amazing, very friendly and welcoming and nothing is too much trouble. They answered our questions and booked restaurants etc for us without any fuss. There's constant (free!) tea and coffee available in the reception area, also alcoholic drinks available for purchase. Don't let the "trapper" style appearance put you off, this is every bit as comfortable as any glass and plastic modern hotel, and twice as friendly. Can't recommend Basecamp highly enough, well done and thank you for a memorable stay.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Bring a pair of slippers, you have to remove your shoes at the door. One of Longyearbyen's...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie12328 wrote a review Jul 2022
Dallas, TX58 contributions42 helpful votes
+1
5.0 of 5 bubbles
We loved the coziness and ambience of Basecamp Hotel! All surfaces are made out of beautiful wood - the breakfast was good and the staff were so friendly and helpful. You can tell they enjoy their jobs, helping travelers enjoy their small city. Located right in the heart of tiny Longyearbyen, we enjoyed eating at nearby restaurants and shopping in the local stores. I highly recommend this hotel if your looking for something more rustic. There are no TVs in the room, but do have a general TV room if that is important to you.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Most rooms are twin beds, but I do believe they have some rooms with double or queen beds.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard T wrote a review Mar 2024
2 contributions
5.0 of 5 bubbles
We stayed for two nights when we were unable to get to Basecamp Explorer Isfjord. Easily the best hotel of the three we stayed in at Longyearbyen on this trip. I can't say enough about how capable, friendly and caring the staff are. They were extremely helpful when our trip ran into some problems. This is definitely the place to start your Svalbard adventure. Decor is impressively themed but don't worry, all the 21st century comforts are there. Excellent and abundant breakfast. Great location in the centre of town, airport bus stops a few metres away. Kroa restaurant can be reached without going outside and is well worth a visit.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Book early. We could not stay as long as we wanted on this trip.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kikashi wrote a review Sept 2022
Manchester35 contributions21 helpful votes
5.0 of 5 bubbles
I stayed for one night before a ship-based tour. My back had seized up on the way and I could barely walk. The charming receptionist waived their "no shoes" rule (since I couldn't take mine off without a lot of difficulty) and carried my bag upstairs not only without being asked but without even offering, as if it were completely routine. The next day, they again helped me with the bag and I was allowed to lie down in my room until well after usual checkout.

The place itself is not remotely like a sterile chain. My room was small but perfectly adequate, completely finished in wood. There's coffee and cookies on a table in reception all day. Breakfast was included and perfectly fine.

I'll stay there again (if I'm ever in Longyearbyen, which I concede isn't terribly likely).
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tobias R wrote a review Sept 2022
London, United Kingdom1,603 contribution881 helpful votes
5.0 of 5 bubbles
Unfortunately, we only spend one night in this hotel. Planned were 2 but because of flights got cancelled we only spend one night here. We loved it from the beginning. Everything is made out of wood, you need to take of your shoes. At the moment it feels weird to do that but I certainly liked it very much. The room we were in was very spacious and had 1 bunk bed and another one. The beds were really comfy. It was very quiet during the night (daylight) so we had a very good night sleep. Breakfast was great with a lot of choices. Staff super friendly and helpful in case you needed anything.

It is in the center of Longearbyen so everything is in walking distance. Lovely place. I can only recommend it.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mailansteff wrote a review Feb 2020
Mainz, Germany14 contributions19 helpful votes
5.0 of 5 bubbles
The Hotel is really amazing!The receptionist is very friendly and always very helpful.
The beds Are a bit small but You get used to that. The breakfast is very delicious and the Lunch, too. I Would Not hesitate to Stay There again and make the amazing tours With the very nice guide.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Torill Brandal B, Kundeansvarlig at Basecamp Spitsbergen Hotel
Responded 13 Feb 2020
Dear mailansteff, Thank you for leaving us with a note after your stay. We are delighted to hear that you had a good time in Svalbard, that you liked our style and wish to visit again in the future. We wish you welcome and perhaps we’ll see you at Isfjord Radio Adventure Hotel next time. Kind regards Team Basecamp Explorer Spitsbergen
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Companion62462355436 wrote a review Feb 2024
3 contributions1 helpful vote
5.0 of 5 bubbles
Unforgettable experience - Artic dog sledding in Bolterdalen! Something we loved and will keep for life in our memory ! Special thank goes to Marta - she was simply great! We recommend this activity to everyone going to visit Spitzbergen..
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca asked a question Dec 2019
Greater Manchester, United Kingdom584 contributions129 helpful votes
We are coming over next week, the 10th of Jan. Regarding the polar night, is it in total darkness during the day or some light?
Answer from Torill Brandal B
Longyearbyen, Norway
Hi, and welcome to Svalbard! It is dark the whole day in the middle of the polar night. You can see some light in the horizon (looking towards the south) around noon. If there are clear days and moonlight, the landscape will be lightened up. We have snow now, which makes it brighter outside than times with no snow. You can also see the last photos posted in our Instagram profile (posted after October), which shares some moments from the polar night. See you soon, kind regards Basecamp Explorer Spitsbergen
Answer from Lise G
Hello Jen. Thank you for your question. In Desember it is dark 24/7 but you can still go on activities. For more information regarding witch one, please send us an e-mail. Best regards Lise Gulstad General manager
Answer from Torill Brandal B
Longyearbyen, Norway
1. In July maybe the chance to see polar bears is when participating on a cruise/boat trip that visit glaciers and remote areas. 2. Airplane ARRIVALS differs. See SAS airline and Norwegian airlines 3. Airplane DEPARURES differs See SAS airline and Norwegian airlines 4. There will not be any aurora borealis in July. To see aurora borealis November to February is better. 5.-8. Contact Basecamp by visiting basecamp explorer web page 9. Svalbard Museum is approximately 750 meters from Basecamp Hotel 10. Airport bus is available for all hotels in Longyearbyen
Answer from Lucy B
24 contributions6 helpful votes
Glad to have helped :) There were a few people travelling on their own and everyone is so friendly so do not worry. It's a fabulous place full of people with the same interests. Have fun!
Answer from NorwayFamily2
Drammen, Norway12 contributions8 helpful votes
As far as I know this hotel is open all year around. But to be sure you should contact the hotel. Or you could make an onlike booking (their own site) which would reveal the availability. The hotel is popular so early booking is recommended. Svalbard in August should be very nice. I prefer August. The midnight sun ends at 23rd August, even though it would still be a great deal of sun after this. The polar night starts late october.
Richard T wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"Book early. We could not stay as long as we wanted on this trip."
Read full review
Sandy T wrote a tip Jul 2023
Dingwall, United Kingdom10 contributions4 helpful votes
5.0 of 5 bubbles
"Bring a pair of slippers, you have to remove your shoes at the door. One of Longyearbyen's quirky but endearing conventions."
Read full review
Natalie12328 wrote a tip Jul 2022
Dallas, TX58 contributions42 helpful votes
5.0 of 5 bubbles
"Most rooms are twin beds, but I do believe they have some rooms with double or queen beds."
Read full review
Siri M wrote a tip May 2022
Newbury, United Kingdom32 contributions6 helpful votes
5.0 of 5 bubbles
"Ask whether or not your bed will be a bunk as this may not suit you."
Read full review
graceandnature wrote a tip Jan 2020
Donaghadee, United Kingdom215 contributions170 helpful votes
4.0 of 5 bubbles
"I chose one of the larger family rooms which had two separate double beds."
Read full review
Not the right property for you?
There are more places to choose from in the Longyearbyen area.
PRICE RANGE
£259 - £416 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Trapper's Hotel
LOCATION
NorwaySvalbardSpitsbergenLongyearbyen
NUMBER OF ROOMS
16
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BASECAMP SPITSBERGEN HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Basecamp Spitsbergen
Which popular attractions are close to Basecamp Spitsbergen?
Nearby attractions include Spitzbergen Adventures (0.6 miles), Svalbard Museum (0.4 miles), and Svalbard Kirke (0.3 miles).
What are some of the property amenities at Basecamp Spitsbergen?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Basecamp Spitsbergen?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Basecamp Spitsbergen?
Yes, free parking is available to guests.
What are some restaurants close to Basecamp Spitsbergen?
Conveniently located restaurants include Fruene Kaffe Og Vinbar, Kroa, and Stationen.
Is Basecamp Spitsbergen located near the city centre?
Yes, it is 0.1 miles away from the centre of Spitsbergen.
Which languages are spoken by the staff at Basecamp Spitsbergen?
The staff speaks multiple languages, including English, Spanish, Dutch, Swedish, and Norwegian.
Does Basecamp Spitsbergen have any great views?
Yes, guests often enjoy the mountain view available here.
Is Basecamp Spitsbergen accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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