With this whole COVID situation we just had to get away for a few days so we decided again on crowhurst park, although we could bot bank the hot tub cabin it was still a good few days , once again staff on top if there game.
Don’t come here , paid over 800 pound arrived to find sofa with springs coming out and the same with 2 further beds , after complaining was given a sheet to put over the sofa ! They did change the beds and the sofa the next day but only refunded me 84.00 for sleeping on springs fir the night Leak in the bathroom doors don’t look and fir paying mire for a hot tub That to was leaking and had to be refilled each day , poor partial refund and tried to blame the travel company for there poor lodges , think they need new management
We had a pleasant stay but the lodge was a little tired. We stopped 4 nights and wasn’t warned the hot tub would not be ready to use the first night due to extra COVID cleaning. We did have an issue with the hot tub during the stay but the park sorted it promptly. We used The Retreat Beauty for treatments, very good therapist. Highly recommended. Nice little woodland walk with views to the coast.
Plus of this place is the location and views, perfect for some chill time. Minuses are (1) the lodges themselves - had one in the walled garden - cheap furniture, uncomfortable beds, lack of amenities such as hairdryer, mattress did not fit the bed, kitchen window had big crack in it. (2) ‘shop’....🤔🤔🤔🤔 For the money I paid, would not come here again
My visits here are now into double figures . Things have changed over the years and some things have improved . Lodge was ready at 2 I stayed in New Jersey new lodge with hot tub it was mainly clean just missed where flies had been killed on walls dirt build up in shower and dirty mattress and protector. The knife holder needs to be thrown that was awful Lodge good size good amenities please remember at the moment there are no pillows no soap no remote for fire use no info packs Tub is not available on first day it takes til day 2 to heat and they empty it by 8am day of departure. i love the tub Lodge bit overlooked but not an issue just had to keep some curtains closed Restaurant food is fantastic staff are brilliant totally recommend Warden helpful and lovely Totally recommend …
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