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Holiday Inn Express Braintree

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Holiday Inn Express Braintree
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Braintree
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Showing 287: English reviews
Norwich
Reviewed 15 November 2015 via mobile

Stayed here on Sunday night before Christmas shopping at Freeport on Monday, booked through bookings.com, Brilliant!! The room was amazing, clean and big (113) from check in to check out it was lovely, only £56 on the net, if you're in Braintree it's worth a stay!!!

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Helpful?
Thank chefbynite
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Dear chefbynite Thank you for the great feedback and 5 star review. I hope you got everything you wanted for Christmas. The team and i look forward to seeing you again soon. Kind Regards Daniel Sharpe General Manager

Reviewed 29 October 2015 via mobile

Booked in late at night to be told the heating was playing up in some of the rooms. They told me they did have heaters though if needed. It was late at night so just wanted a bed to sleep. Got to my freezing cold room to fund a single bed. I payed for a double. I am spire elite...

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Thank Kevin W
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Dear Kevin W Thank you so much for the feedback on your recent stay. I must say that i am very disappointed to read that you experience was poor from almost the start of your journey until you left. Admittedly we did have some heating challenges during your stay but it seems that we could have managed this process a...

Hebden Bridge, United Kingdom
Reviewed 14 October 2015 via mobile

It's ok. Typical chain of mindless places to stay. This one is out on a limb and as ever has limited choices for eating. Staff friendly and helpful. Rooms clean and presentable. Bar limited to one lager and one ale. Not much choice. "In my mothers day, the Hilton was somewhere special to stay" alas now somewhere practical. Useful as...

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Thank jacquelinehargreaves
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear jacquelinehargreaves, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. Although you only found our property at its average best, your comments are highly appreciated as we do strive for customer service improvement...

Southampton, United Kingdom
Reviewed 8 October 2015

Stayed for one night whilst visiting friends in Braintree. Lovely welcome from the friendly receptionist who couldn't have been more helpful. Very pleased with the room - a good size double with crisp white linen and plenty of nice big towels. Everything you could possibly want in the room - air conditioning, fan heater, TV and hospitality tray. Bathroom was...

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Thank jacquitravel186299
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Dear jacquitravel186299 Thank you for the amazing review and feedback regarding your stay. I am really pleased to see that you enjoyed your stay. The team and i look forward to welcoming you back in the near future. Kind Regards Daniel Sharpe General Manager

Basingstoke, United Kingdom
Reviewed 4 October 2015

Stayed for 1 night on Sat 3 October, room 32, stayed with my partner as we were attending a wedding function at Gosfield Hall. Very spacious clean room with double bed, air con, TV, Hairdryer, Iron & board and tea/coffee making facilities. Very impressed with the room. The bathroom had a shower unit, toilet and sink, loads of clean towels...

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Thank Matthew C
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Dear Matthew C Thank you for the great 5 star review. Great to see that you enjoyed your stay and the team and i look forward to welcoming you back soon. Kind Regards Daniel Sharpe General Manager

lowestoft
Reviewed 2 October 2015

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Thank diddlelowestoft
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Ipswich, United Kingdom
Reviewed 2 October 2015 via mobile

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Thank acmaguire
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Northampton, United Kingdom
Reviewed 27 September 2015

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Thank Simon M
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Warwick
Reviewed 21 September 2015

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1Thank Walton17
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

Mid Wales
Reviewed 20 September 2015

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1Thank Lorryliz
GMDanielSharpe, Manager at Holiday Inn Express Braintree, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Braintree staff and other travellers.
2 questions
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Great Notley, United Kingdom
8 months ago

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Questions? Get answers from Holiday Inn Express Braintree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms near the lift!! If not you spend a long time walking!!”
 of 5 bubbles roberthN5138CR, 1 Mar 2017 | Read review
“Rear car park”
 of 5 bubbles reetandbarry, 14 Feb 2017 | Read review
“Our room was on the ground floor and both quiet and comfortable. I am sure all are similar.”
 of 5 bubbles alysonh982, 27 Nov 2016 | Read review
“As far away from the road as possible.”
 of 5 bubbles Zeejay46, 17 Nov 2016 | Read review
“Room 134 was large, quiet and clean”
 of 5 bubbles tonycStavanger, 7 Nov 2016 | Read review
5 of 5