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Holiday Inn Southend

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1 room 2 adults 0 children
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Holiday Inn Southend
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722 Reviews from our TripAdvisor Community

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Showing 693: English reviews
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Southend-on-Sea, United Kingdom
Reviewed 3 days ago NEWvia mobile

We recently stayed at the Holiday Inn on the occasion of our wedding. From the start, everyone was so helpful. The reception staff gave my daughter colouring to do, the superior room had loads of thoughtful touches. Breakfast was very good and again the staff went out of their way to be helpful - doing their best to seat a...

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Helpful?
Thank David W
Greenhithe, United Kingdom
Reviewed 1 week ago

we're really impressed with our stay at the Holiday Inn. It's our second time in Southend and the experience here was simply superb. Getting a family room which was very comfy was a plus this time. We cannot fault the tasty breakfast and the staff members are very warm and pleasant. I must make mention of Mary (I didn't get...

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Thank mygeeman
Reviewed 1 week ago via mobile

The hotel is new, has all the comfort you would expect plus extra. Great view at the rooftop bar and the rooms are good looking, great beds and nice bathrooms. I come here often for work and wat I like most are the kind people working here. The people are spot on when talking about customer service. I would especially...

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Thank garydevogel
Nottingham, United Kingdom
Reviewed 3 weeks ago via mobile

We would definitely recommend a stay here. Rooms spacious and well presented, bar area lovely overlooking the airport. No noise from this anywhere in the hotel by the way. Staff all superb, could not fault the place at all. Nothing negative to report, we will definitely be back.

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Helpful?
Thank Dave C
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Dave C Many thanks for a positive feedback. I will make sure I will take these comments to the team members who will be very pleased. I once again thank for your comments and we look forward to see you again Regards

Ipswich, United Kingdom
Reviewed 3 weeks ago via mobile

I just stayed 13 days there and the room was lovely.. One thing my bath tap had a mind of its own it was either lukewarm or boiling hot so after a week of being there I got used to the right temperature. Lovely food and drinks and at reasonable price. Only some problem which wasn't the hotel fault next...

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Thank Tasha20144
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest I am very sorry to hear of the issue you encountered during your stay with us, we hope that you will come back and visit us again soon, we are pleased that you were happy every other aspect of your stay. Thank you for your feedback. kinds regards Rohit

Reviewed 4 weeks ago via mobile

Booked table for Mother's Day for afternoon tea on arrival told it was 3 courses for £30 included glass of fizz. Not wanting to cause a fuss in front of my mum we continued. Received half glass of cheap fizz, starters arrived immediately after we ordered, ceviche clearly had been sitting on the side for some time, pastry was dry...

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1Thank Hayley K
Rohit S, Manager at Holiday Inn Southend, responded to this review

Dear Hayley I really value your comments. I apologize for the poor food and beverage experience you had on mothers day. I will take these comments to chef and the entire restaurant team and make them understand where we have gone wrong and how we could do better. I once again apologize for the poor experience you and your family...

Southend-on-Sea, United Kingdom
Reviewed 4 weeks ago

Stayed over the weekend, the room was nice and clean. Our room had an amazing view if the runway. They hidde gem is the restaurant, it looked very busy but managed to get a table.the food was fantastic and the service was top notch. A big thanks to zabina and Sam who looked after us and nothing was too much...

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Thank Brian R
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Brian Pleased to know that you had a great experience in our hotel and the 1935 roof top bar and restaurant exceed your expectation. I will take these comments to zabrina and sam , they will be delighted to get such a great feedback. We look forward to see you again Regards Rohit

London, United Kingdom
Reviewed 20 March 2017 via mobile

We visited for one night in March as flying early the next day. Room was clean and spacious but we forgot to bring toothpaste. Since there was a note in the bathroom that said that we shouldn't hesitate to ask for any products, we did. After an hour and a half they got back to us saying they didn't have...

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Thank Gary D
IHGService, Guest Relations Manager at Holiday Inn Southend, responded to this review

Hi Gary D, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our property's overall cleanliness including our location serving its purpose for your travel needs, I regret to learn that your stay may have been negatively affected due to the level of service rendered by our hotel...

Rainham, United Kingdom
Reviewed 18 March 2017

rooms clean, very nicely furnished and presented, Staff attentive and friendly, food very good and plentiful.9 out of 10 would be 10 but they want to charge £8.5 to park over night on top of room rate which I think they need to reconsider or hide the in room cost rather than wind people up. Other than that highly recommended

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Thank tcollins2013
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Sir I hope we supported the purpose of your visit. I am very pleased to know that service , friendliness, efficiency, modern rooms I apologize about the parking issue. The parking works in conjunction with south end airport. All the other matters of safety and security come into existence being an airport car park. The hotel has very limited...

sunny southend on sea
Reviewed 17 March 2017

Well its Thursday night , nothing much happening , thought i would treat my wife and daughter to dinner at the holiday inn restaurant . went in lobby, up in lift to there sky lounge which seemed nice , walked over to the maitre d' and politely asked if there was a table available ( to be far I hadn't...

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Thank w1zz
IHGService, Guest Relations Manager at Holiday Inn Southend, responded to this review

Hi Catherine M, Thank you for taking the time to write us a feedback regarding your stay. While we are pleased with your kind regards toward our location serving its purpose for your needs, I regret to learn that your dining experience, may have fallen below your expectations. Please allow me to apologize for any inconvenience this may have caused...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southend staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Southend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on the higher floor”
mygeeman, 16 Apr 2017 | Read review
“One side of the hotel faces the airport- if you like watching planes. The other side faces south onto the hotel car park.”
stevehM7180FS, 11 Mar 2017 | Read review
“Do not book airport side if you do not need an early start”
pkarli, 5 Mar 2017 | Read review
“Some rooms on the 4th floor can be noisy as they are located under the rooftop bar.”
S764XDnigelb, 1 Mar 2017 | Read review
“Executive Suites are Brilliant!”
andrewcM7640XP, 27 Feb 2017 | Read review
5 of 5