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Crowne Plaza Resort Colchester Five Lakes

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Crowne Plaza Resort Colchester Five Lakes
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1,480 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Resort Colchester Five Lakes
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Showing 1,471: English reviews
Brighton and Hove, United Kingdom
Reviewed 6 April 2015

Returning to this hotel after some very good experiences 3 or 4 years ago before it was taken over by Crowne Plaza was simply the most dissapointing experience. This hotel/spa shouldn't even rate as 2 stars let alone 4 stars. I have written a lengthy letter of complaint to the General Manager and will try and summerise on here. My...

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5Thank ZenaP29
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for posting your feedback on Trip Advisor following your visit to Crowne Plaza Resort Colchester - Five Lakes and I can confirm that I have received your letter and will be responding personally to you. Kind regards

London
Reviewed 5 April 2015 via mobile

The grounds are extensive and the public areas are spacious and stylish. Booked an executive room which was just about OK for two but by no means large or that special. We ate at the Grill on the first night. It has a very pleasant environment with tables spaced out with a stylish ambience. The food was excellent, very well...

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2Thank iThinkLondon
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to post your review on Trip Advisor, following your visit to Crowne Plaza Resort Colchester – Five Lakes. I am so very sorry to read of your experiences and thank you for highlighting this area of our service where we failed to meet your expectations. Your constructive feedback enables us to target problem areas...

Crawley, England
Reviewed 31 March 2015

My husband and I stayed here for a night with a group of friends. We booked a double room with Golf for the men 18 holes and a Spa Treatment for the ladies. It was in March and the weather was not great but the hotel was very busy. The hotel bar was nice with a relaxed atmosphere and the...

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Thank deb113
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to post a review on Trip Advisor following your visit to Crowne Plaza Resort Colchester – Five Lakes. I am pleased to read about your positive experiences whilst with us and take on board your comments regarding your dining and spa experiences and will forward your feedback to our managers. I am glad to...

Ipswich, England, United Kingdom
Reviewed 30 March 2015

I stayed at this hotel one night and went to the Brasserie in the morning for my breakfast where I was served by a lady called Alice. She was excellent at her work and provided brilliant service. She was helpful and I would like her to do well for the future!! I wish there were more people like her that...

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Thank Missy930
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for choosing Crowne Plaza Resort Colchester – Five Lakes as your hotel destination and I appreciate your most generous five star award. I am so pleased to read that Alice impressed you with her attentive service and helpfulness at breakfast recently and this is the level of service that all our guests can expect. Alice will be extremely...

Sudbury, United Kingdom
Reviewed 30 March 2015

Do not go to this spa unless you like to be thoroughly chilly and enjoy trying to relax in a pool over-run by screaming children inadequately supervised. It is not in the least relaxing; you can't even hear yourself think!

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2Thank Susan A
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for posting your comments on Trip Advisor and I am sorry that on this occasion we did not meet your expectations. Thank you and kind regards.

Essex, United Kingdom
Reviewed 29 March 2015

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4Thank Sam C
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Reviewed 25 March 2015

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Thank Richard P
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Chichester, United Kingdom
Reviewed 25 March 2015

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Thank monkey170
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Essex, United Kingdom
Reviewed 24 March 2015

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Thank CharLou30
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

London, England, United Kingdom
Reviewed 23 March 2015

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1Thank Tanyad007
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Colchester Five Lakes staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Resort Colchester Five Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms look lovely”
 of 5 bubbles 223DonnaR, 15 Mar 2017 | Read review
“Go to a different hotel”
 of 5 bubbles EssexGardener, 10 Mar 2017 | Read review
“rooms overlooking the golf course are the best”
 of 5 bubbles Collo68, 9 Mar 2017 | Read review
“Village rooms are quiet and spacious but far away from everything.”
 of 5 bubbles JamesLackford, 16 Feb 2017 | Read review
“overlooking the countryside.”
 of 5 bubbles Dormouse39, 23 Jan 2017 | Read review
5 of 5