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Premier Inn Thurrock West Hotel

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Premier Inn Thurrock West Hotel
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697 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Bournemouth, United Kingdom
Reviewed 5 days ago NEW

Not the best of stays in a Premier Inn. Busy and noisy location close to M25. Room was too hot overnight and food served at dinner was cold and had to be returned. Limited menu choice. Restaurant staff were apologetic and helpful. Good breakfast with good choice of items on offer.

Review collected in partnership with premierinn.com
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Helpful?
Thank Andy W
Slough, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for one night. The staff were friendly & helpful. The food was great. The bed was very comfortable had a great nights sleep. Excellent value for money, would not hesitate to stay here again if in the area

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Thank Terilnew123
Peterborough, United Kingdom
Reviewed 2 weeks ago

Excellent hotel, would stay there again. Staff where very helpful and friendly. The breakfast was excellent. The only downfall was the evening meal menu, would like to have had more choices very limited. What I had was still very good

Review collected in partnership with premierinn.com
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Thank raffaelalockhead
London, United Kingdom
Reviewed 3 weeks ago

Stayed in this Hotel for a weekend overnight with partner - the room was very clean and spacious. Bed was really comfortable. everything in room worked well - Easily adjustable showers - TV with no issues - good stable WiFI, air con worked well. and most of all the price was good for an overnight stay. Stayed in quite a...

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Thank Terry C
Reviewed 3 weeks ago via mobile

There's building work going on here but we knew about that and caused no real issues. Checking in was okay. First floor smelt odd. Got to room and it smelt of smoke. Opened the window to air it out. Remote control had no batteries in. Went down to reception from third floor to ask for replacements. Got replacements. Went back...

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Helpful?
1Thank Anthony B
WhitbreadHotels, Premier Inn Team at Premier Inn Thurrock West Hotel, responded to this review

Hi Anthony Thank you for reviewing your stay at Premier Inn, Thurrock West. I'm glad that although there was some building works taking place at this hotel during your stay, this didn't cause you any issues and check-in was okay. It's concerning to read that when entering your room it smelt of smoke, this is far below our usual standards...

Reviewed 3 weeks ago

After stopping in this particular hotel I was really pleased with the service provided by the lovely bar maid Jeannie. She was a pleasure every night, giving exceptional servivce even when it clearly looked that they where short staffed on one of the nights. Jeannie and Gary where the only two manning the bar and managed too make it a...

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Helpful?
Thank Dean B
Waterlooville, United Kingdom
Reviewed 4 weeks ago

Stayed overnight here whilst en route to a funeral. Hotel stands right adjacent to the M25. Very easy location but very noisy road noise all night. Room as expected. Hot breakfast buffet was barely warm and fried eggs dried up. Fruit and other breakfast options were good. Entrance on arrival appears to be a private car park. Needs much better...

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Thank chrij2017
Reviewed 4 weeks ago via mobile

We stayed here on Thursday 19 Jan and we quickly wished we was back home. First of all the hotel was being refurbished and the hotel initially the interior gave off a dated look the outside was nice but the reception was a temporary one that was stashed away in a old room and could be described as tired. The...

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Helpful?
Thank WilliamKills
WhitbreadHotels, Premier Inn Team at Premier Inn Thurrock West Hotel, responded to this review

Hi William Thank you for sharing your review of Premier Inn, Thurrock West. It's very concerning to read about what you were met with when entering your room firstly. This is far below our usual standards and not what we would expect for our guests at all. We'll be sure to pick up on this with our housekeeping staff as...

Reviewed 4 weeks ago via mobile

This is a easy place to get to and we find it it was a clean place outside even though they have building works going on . The staff in reciption are nice and helpful. The gentleman who works in the car park is also very polite and ask if you how you are. The lift to get to our...

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Helpful?
Thank Amanda Y
Ramsbottom, United Kingdom
Reviewed 4 weeks ago

It's is the cheapest and there is a reason for that, the hotel rooms are ok but need up dating,most of the of Premier Inns have been up dated, I have stopped in most of them due to work. The restaurant or should I say canteen, is poor, the menu is limited,I think it's aimed at convenience not quality. If...

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1Thank RossendaleT

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
A shopper's paradise - just a short drive from both intu Lakeside and Bluewater shopping centres ... more   less 

Additional Information about Premier Inn Thurrock West Hotel

Address: Stonehouse Lane, West Thurrock, Grays Thurrock RM19 1NS, England
Region: United Kingdom > England > Essex > Grays Thurrock > West Thurrock
Price Range: £44 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Thurrock West Hotel 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Premier Inn Thurrock West Hotel West Thurrock, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Thurrock West Hotel staff and other travellers.
11 questions
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4 months ago
Nottingham, United Kingdom
over a year ago
Luton, United Kingdom
2 months ago
Luton, United Kingdom
3 months ago

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Questions? Get answers from Premier Inn Thurrock West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the new wing.”
 of 5 bubbles terrysC6613DL, 27 Dec 2016 | Read review
“Don't go!!”
 of 5 bubbles 831meld, 16 Nov 2016 | Read review
“Try and get a room at the back of the hotel.”
 of 5 bubbles Brynkno, 19 Sep 2016 | Read review
“industrial area and access to lakeside”
 of 5 bubbles 497parminders, 31 Aug 2016 | Read review
“Book dinner asap and get to hotel early as now has a smaller car park but more rooms soon.”
 of 5 bubbles Ranjit21, 31 Aug 2016 | Read review
5 of 5