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Traveller (16)
Room & Suite (14)
Storyboard
Ratings and reviews
  • Excellent55%
  • Very good32%
  • Average6%
  • Poor6%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Parking
Non-Smoking Hotel
Suites
Kitchenette
Concierge
4 Star Hotel
Serviced apartments are fast becoming the preferred alternative to hotels. We have some of the most luxurious serviced apartments perfect for short term stay, for business or pleasure. We can facilitate our clients to achieve the perfect serviced accommodation solutions.Whether you are...
Offers from Quay Apartments
Special Price: 10% off room rate
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Location and contact
The Quays | Salford Quays, Salford M50 3SB, England
Hotel website
8.3 miles to Manchester Intl Airport
136 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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77 results
Traveller rating
41
25
5
5
1
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Time of year
LanguageEnglish
41
25
5
5
1
Show reviews that mention
All reviewswashing machineapartment was cleangreat apartmentsecure parkingtram stationmedia citycar parkstay there againchecking inlowry outletcomfortable bedsshort staycity centreexcellent locationcentral manchesterold traffordquay
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1 - 5 of 77 reviews
Reviewed 2 weeks ago

Delightful apartment, perfect for my 2 night stay. Well furnished and comfortable. Great WiFi speed too. Good communication, I was contacted prior to my arrival and given clear directions. Altogether a very pleasant experience, loved walking around the Quays, very close to Media City too.More

Thank Annie603
Response from QuayApartments, Guest Relations Manager at Quay ApartmentsResponded 1 week ago

Dear Guest, Thank you very much for the time you spend to write your valuable comments regarding your stay with us We are delighted to learn that you enjoyed your stay. Once again, I would like to thank you for choosing to stay us and...More

Property's Favourite Review
Reviewed 6 November 2017 via mobile

The flat is on a good location on the Quay, close to Media City (600m), good restaurants, IWM North, and beside the trams into the city. The team are super responsive. Recommend staying here if in that area.

Thank Gareth D
Response from QuayApartments, Guest Relations Manager at Quay ApartmentsResponded 8 November 2017

Dear Guest, Thank you for your valuable feedback and it is always nice to know that our guests have enjoyed their stay. Thank you for choosing to stay with Quay Apartments and we hope to see you again. Sincerely yours, Sohaib Tariq Guest Relations Manager

Reviewed 3 weeks ago

Stayed here for around 2 weeks. Had a great stay. The apartment is right behind the tram station and walk distance to office, malls and shops. So, all in one, it was a very comfortable stay. And, the guy ziad, who booked this flat is...More

Thank Deepak R
Response from QuayApartments, Guest Relations Manager at Quay ApartmentsResponded 3 weeks ago

Dear Guest, Thank you very much for taking the time and effort to write this review, which gives an overview to our future guests and consequently help them choose our property. It is the commitment from all the team to exert our utmost efforts to...More

Reviewed 3 weeks ago

Best thing about this is just behind the tram station so that local commute is easier. The apartment is clean and maintained very well. Cleaning of the apartment is done once in a week. Every apartment has got a washing machine. There are couple of...More

Thank adityau
Response from QuayApartments, Guest Relations Manager at Quay ApartmentsResponded 3 weeks ago

Dear Guest, Thank you for choosing to stay with us and for your very valuable and positive feedback. It is always very pleasant to read our guests valuable comments. We hope to see you again when you are in Salford Quays Manchester next. Sincerely yours,...More

Reviewed 3 weeks ago via mobile

Awesome flat with very good amenities that to in an ideal location to tram station.I am staying in this flat for the last one month and completely satisfied with this property and staff,special thanks to ziad who is very helpful through out my stay. I...More

Thank Sarath C
Response from QuayApartments, Guest Relations Manager at Quay ApartmentsResponded 1 week ago

Dear Guest, Thank you for your choosing to stay with Quay Apartments and for your valuable feedback. It is always nice to know what our guests thoughts were. Once again thank you for taking your time out to leave us your comment and we hope...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Non-Smoking Hotel
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$98 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (16)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Dave G
Sohaib, If you have a policy of not accepting group bookings... um, why did you accept a group booking? And why does it not mention this policy on your website? You accepted our booking. Then cancelled it at short notice. What is the appropriate response to discovering that you've wrongly accepted s booking that was made in good faith? Tightening up your own procedures to ensure it doesn't happen again while accepting that the guests have done nothing wrong and shouldn't be let down? Or is it fairer to let down three customers whose booking you'd accepted? Your decision cost us money and time. After all, we were then having to find accommodation in the city at a time when the Old Trafford event was then fully booked up with the consequential knock on effect I. The city's hotels. (that you were doubtless enjoying). At what point in the process should we have known that you don't accept group bookings! At the time you accepted the booking? Or are we only to know that when you decide to quote it as a reason? What reasonable steps could we have taken to avoid this happening? I can't see how we could have discovered this policy in advance or why a reasonable business, having accepted the booking wouldn't see it as their own error rather than ours. Luckily the 2000 strong audience at The Lowry that night agreed with me and found your rudeness funny. Dave
4 December 2015|
Answer
Response from QuayApartments | Property representative |
Hi Dave, Thank you for your reply and my apologies for the delayed response. Unfortunately the online system does not prevent from multiple room bookings to occur. However I have raised this issue with our technical... More
0
Votes
Room Tips
"Bedroom apartment better option than studio"
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"Higher floor for best views"
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"all the sides have a nice view and all of them are quite, but the loved the 8th floor."
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"Lake view rooms are nice to live in."
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