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The Grosvenor

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391 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Newhaven, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Like other reviewers we found the Grosvenor was in need of a refurb, but for the price, we were not expecting the Ritz. The room (at the front) was clean and spacious and the bathroom was the same. The bed was large and comfortable. The Grosvenor's two biggest assets are the atmosphere and the staff. The Hotel feels just like... More 

Helpful?
Thank Mike P
emma h, Manager at The Grosvenor, responded to this review

We are in the planning process for refurbishing the Grosvenor Hotel, I hope that you enjoyed your stay and would come back and see us soon, Kind regards More 

Kent
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 4 weeks ago

Booked at the last minute and did not check on Trip Advisor ! When we were on our way did look and my heart sank having previously stayed at one of thier establishment which was dire. The building is in a marvellous position right in the centre of this olde world high street; part of it must date back to... More 

Helpful?
Thank happygardenerKent
emma h, Manager at The Grosvenor, responded to this review

Thank you for your feedback and comments, Kind regards More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 weeks ago

Ok, so the hotel is tired and needs a complete refurb but for one night, on my own, it was comfortable, clean and I got a good night's sleep. The staff are friendly, the bar is cosy and barman chatty, the breakfast was good and the room was quiet. I probably wouldn't take anyone there I was trying to impress... More 

Helpful?
Thank Paul C
emma h, Manager at The Grosvenor, responded to this review

Thank you for your feedback and taking the time to visit our page, Kind regards More 

Maidstone, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago

Stayed for on night which is all i could bear to stay for, room was basic and worn out, bathroom was clean and tidy, staff where friendly and inviting, the room was very noisey from creeking floor boards and you could hear the couple in the next room using the bath room. The Hotel was fine and is due an... More 

Helpful?
Thank richard b
emma h, Manager at The Grosvenor, responded to this review

Thank you for your feedback regarding your recent stay, all reviews and comments are important to us, Kind regards More 

Stockbridge, United Kingdom
1 review
Reviewed 28 October 2016

We used to live on Stockbridge High Street and regularly frequented the Grosvenor for a meal or a few drinks - we loved the relaxed, friendly atmosphere. When we found out that they not only offered wedding reception packages, but that we could also have the ceremony there it was a no-brainer! Our wedding was amazing - again the service... More 

Helpful?
Thank Caroline B
emma h, Manager at The Grosvenor, responded to this review

Thank you very much for your kind views and recommendation, I will ensure that Jemma reads your great review, We hope to see you for your anniversary or hopefully before, Kind regards More 

Nutley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 26 October 2016

Had super three nights here. Staff are amazing & go out of their way to be helpful and friendly. Especially to our dog ! Very clean and great food. Needs refurbishment but is being done soon apparently. Beautiful walks straight from hotel. Very good value for money. Will be back.

Helpful?
Thank Veronica W
emma h, Manager at The Grosvenor, responded to this review

Veronica, we are proud to advertise that we are dog friendly and enjoy welcoming them in to our hotel, We look forward in seeing you all again soon, Kind regards More 

Epsom, United Kingdom
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 October 2016

As other reviewers have said, decor wise this place needs a bit of an overhaul. The room we stayed in was tatty, and it was not helped by grubby marks all over the walls (we let staff know when we checked out and they seemed keen to resolve it). However, the bed was comfortable and the linen was nice, there... More 

Helpful?
Thank shamat
emma h, Manager at The Grosvenor, responded to this review

Thank you for taking the time in leaving us feedback following your stay at the Grosvenor, Kind regards More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016 via mobile

The staff here are amazing and go out of their way to make your experience as good as possible. Attending a wedding, they went all out and did a great job. Unfortunately they are just let down by the decor. The rooms are tired and haven't been updated since our last stay a few years ago when we were told... More 

Helpful?
1 Thank Vickie M
emma h, Manager at The Grosvenor, responded to this review

Thank you very much for your kind feedback and I do hope you have fond memories from attending the wedding, e are still at this stage in planning so refurbish the Grosvenor, Kind regards More 

Leeds, United Kingdom
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 October 2016 via mobile

The room was certainly very dated and in urgent need of a refurb! Although it was adequate for 1 night, and the breakfast was fine. The bathroom left a lot to be desired, but the staff all seemed happy and the service was good.

Helpful?
Thank Robin L
emma h, Guest Relations Manager at The Grosvenor, responded to this review

good evening apologies for the delay in response to your review, thank you for your feedback for the staff I have passed this on. We are due a refurbishment hopefully next year, so please don't let this put you off. Hope to see you again soon. Regards Jemma More 

Travellers are raving about these Stockbridge hotels

1 review
Reviewed 15 October 2016

Emma and her staff are second to none. The effort and work they put into making our wedding a spectacular day was phenomenal. The food was outstanding and many people who had never been to the Grosvenor before was surprised at the high standard. The work that was put in to make the room look stunning can be seen below.... More 

Helpful?
Thank Sue G
emma h, Guest Relations Manager at The Grosvenor, responded to this review

Good afternoon Sue Sorry for the late response to your wonderful review. Your wedding was our pleasure, see you next year for your anniversary. Regards Jemma More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Room Service
  • Meeting Rooms

Additional Information about The Grosvenor

Address: High Street, Stockbridge SO20 6EU, England
Region: United Kingdom > England > Hampshire > Stockbridge
Price Range: £53 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grosvenor 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Grosvenor Hotel Stockbridge
The Grosvenor Stockbridge, Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from The Grosvenor staff and other travellers.
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Questions? Get answers from The Grosvenor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at back of hotel would be quieter .”
 of 5 bubbles happygardenerKent, 4 Nov 2016 | Read review
“Sunny rooms at front with nice views. No lift so beware of upstairs rooms. Downstairs in annexe good for dogs as near exit.”
 of 5 bubbles 713veronicaw, 25 Oct 2016 | Read review
“don't have room 21 there is a humming all night that keeps you awake”
 of 5 bubbles 33JackieF, 11 Oct 2016 | Read review
“we were in 22 which overlooked the garden”
 of 5 bubbles 241maggieb, 7 Aug 2016 | Read review
“not on the front of hotel .traffic starts around 5 am very noisey”
 of 5 bubbles antony2406, 22 Jul 2016 | Read review
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