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The Casa Hotel

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Traveller (95)
Room & Suite (50)
Dining (18)
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Overview
  • Excellent29%
  • Very good24%
  • Average21%
  • Poor13%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
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Reviews (664)
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141
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92
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All reviewsthe marco pierre white restaurantwedding venuequiet locationbuffet styleevening mealafternoon teastayed for one nightrefurbishment
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1 - 5 of 657 reviews
Reviewed 4 days ago

Went here with family to enjoy a lovely stay. It was anything but it. The rooms were dirty, food was cold and service was horrific. THE FOOD HYGIENE RATING IS 0 OUT OF 5 - URGENT IMPROVEMENT NECESSARY!!!!!! Would not recommend.More

Thank Jack W
Response from The Casa H, Manager at The Casa HotelResponded 3 days ago

Dear Jack W, We are sorry to hear that you've had a bad experience with us. Sadly there was an incident that lead to a zero rating last year, but that has subsequently been addressed. We are awaiting an inspection any day, and have full...More

Hotel's Favourite
Reviewed 24 July 2017 via mobile

An Hotel of good quality ,great room with comfortable bed and in room facilities (great water pressure bath took no time to fill). Restaurant service at the highest - we had a chateaubriand, I like it medium rare my wife likes it medium to well,...More

1  Thank David H
Reviewed 5 days ago via mobile

A warm and friendly welcome, staff willing to go the extra mile and beyond. Beautiful room, and fantastic food at the Marco Pierre White restaurant. Recommend the steak, and they have a great wine list. Thoroughly enjoyed my stay!

Thank Sch25
Response from The Casa H, Manager at The Casa HotelResponded 3 days ago

Dear Sch25 Thank you for your lovely review, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon! Kind Regards The Casa Team

Reviewed 1 week ago

My daughter got married there on Sat 9th June 2018. Fantastic amenities, grounds beautiful. Allowed us in a day early to set up. Beautiful scenery, plenty of photo opportunities. O'dourves amazing, wedding breakfast, outstanding, evening buffet brilliant. Lovely big hall with plenty of room, 9...More

Thank 1964kim
Reviewed 2 weeks ago via mobile

We booked 1 x double and 1 x family room as The Casa was close to our wedding venue. Booking and check-in was super quick and easy, with friendly staff on hand at all hours. Our rooms were clean, tidy and well equipped. We had...More

Thank jemima d
Response from The Casa H, Manager at The Casa HotelResponded 2 weeks ago

Dear Jemima D, Thank you for your lovely review of us. We're delighted that you enjoyed your stay - please do visit us again when you're in the area, we look forward to seeing you! Kind Regards, The Casa Team

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$115 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$115 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (95)
Room & Suite (50)
Dining (18)
Business Centre & Event Rooms (5)
Questions & Answers
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glynnbarb
11 September 2016|
AnswerShow all 6 answers
Response from yayatofive | Reviewed this property |
I don't think we checked in until late afternoon but according to their website check-in is 2 pm. Hope this helps.
1
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Room Tips
"Avoid going here"
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"Book early and request quieter location"
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"Avoid at all costs."
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"Be prepared for a lack of storage in the bedroom and bathroom and don't let it spoil your stay."
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