Original White Hart by Marston's Inns
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Original White Hart by Marston's Inns
Market Place, New Forest National Park Hampshire, Ringwood BH24 1AW England
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Avg. £60 /night, 10/8 - 10/9
£95
per night
£74
per night
£52
per night
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3.5
#3 of 4 hotels in RingwoodLocation
Cleanliness
Service
Value
Hotels near Hants don't come much more charming than the Original White Hart. Our rooms come complete with digital television, en-suite bathrooms and wifi, for an authentic home-from-home experience. The rooms are situated above our lively bar offering a late licence until 2am on weekend nights (with in-house DJ's playing loud music until this time) Our guests can also enjoy free parking. Guests will sleep soundly in a kingsize Hypnos bed, on the Beaumont mattress, which is filled with a wool-silk mix and has a surface which regulates your body's temperature. Ringwood Original White Hart by Marston's Inns
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Darts
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Street parking
Wifi
Restaurant
Breakfast available
Kids' meals
Highchairs available
Non-smoking hotel
Outdoor furniture
Room features
Desk
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
Market Place, New Forest National Park Hampshire, Ringwood BH24 1AW England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
43 Restaurants
within 0.3 miles
Reviews
3.5
411 reviews
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Reviews summary
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The Original White Hart by Marston's Inns is often celebrated for its warm and inviting atmosphere, despite some guests suggesting parts of the hotel could benefit from refurbishment. The establishment is considered a good value, with most travelers pleased by the clean rooms and affordable dining options. While the rooms are generally seen as comfortable, there are calls for updates and more space.
Amenities like the pub receive positive remarks, yet guests have mentioned the need for better lighting and more power outlets. The service stands out, with the hotel's staff earning high praise for their welcoming and efficient manner. Cleanliness is another strong point, with the overall tidiness well-regarded, although minor updates in decor are recommended.
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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411Reviews5Q+A100Room tips
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Detailed Reviews
We stayed last weekend with our expectation set by the lovely photos of the rooms on the website. The rooms in the main building may be like this but most rooms are in the annexe at the back and are extremely small and very basic. It is not right to charge £100 for a £50 Room even on Easter holidays. Staff were very helpful with our bikes and breakfast was tasty and good value but don’t get put in the annexe out the back.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Avoid the annexe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 15 Jun 2022
Thank you for your feedback, I'm sorry we didn't get it right this time but if you want to discuss anything further with me please don't hesitate to get in touch on 01425 472702 or originalwhitehart.ringwood@marstons.co.uk Danny Campbell-Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Popped in for a late lunch as it was one of the few places serving food at this time of day. It was the first time we had visited and my heart sank as we walked through the door. It was grubby and tired and we were just about to turn around and leave when a friendly chap behind the bar asked if we were ok, so we decided to stay and give it a try. The place was almost empty (apart from a couple of dodgy-looking characters and the food came quickly and was hot (microwaved?) and edible, but I wouldn't go back again I'm afraid. On the plus side, the toilets were immaculate! lol
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 27 Jan 2022
Many thanks for your feedback, the pub has seen a few changes recently so we would love to welcome you again one day. If you are thinking of visiting Ringwood again please give us a call on 01425 472702 or visit https://www.originalwhitehartpub.co.uk and let us know how we can help. Danny, and the Original White Hart team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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It was fine. Stayed in room 9 downstairs in the alley. It was a big room with a decent sized bathroom. Room was clean. Bed was comfortable and plenty of pillows. Bathroom was a little dated but clean with a great shower. I always take plenty of toiletries so wasn’t bothered about lack of shampoo, soap etc. Being there on my own for work, I liked that I was in the annex and didn’t have to walk through the pub. Was a little disappointed that there was no food being served but the location is great, plenty of restaurants near by plus shops and 2 supermarkets so I went for a wonder instead. So all in all, yes the rooms are basic but clean, the location is great with free parking and it’s cheap.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 24 Nov 2022
Thank you for your review, we are glad you enjoyed your trip and look forward to seeing you again in the future 😁
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had to go to reception to ask for the bathroom to be cleaned on arrival. there were pubic hairs in and around the bath, the toilet looked like it hadn't seen a toilet brush in a long time and around the bath and wash hand basin were very grimy. The toilet and bath were cleaned but that was it The second day we were there the towels had not been changed although they had been left in the bath as instructed an the teabags and coffee had not been replenished. The third day we got back to the room at 7pm. The bed hadn't been made, there were towels left on the unmade bed and the wet towels were still in the bath. This pub is in a great location but really needs to up it's game regarding the rooms. The room was small but we only needed it to sleep in so that wasn't a problem to us. we gave up and went home rather than stay the third night we had paid for
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 15 Nov 2021
Thank you for your feedback, I'm so sorry we didn't get it right this time so please don't hesitate to contact me if you need anything further on 01425 472702, or originalwhitehart.ringwood@marstons.co.uk Danny Campbell-Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at The Original White Heart Ringwood last night as a birthday treat from our son. We could see that the building was old on arrival and looked ok. However we were told that room (no 8) was a 'cracking' room we were absolutely shocked to see that it had a whole window missing and was boarded up with wood with gaping holes in it !! As it was a treat from our son we didn't want to make too much fuss and tried to make the best of it by closing the curtains. All the drawers had no handles on them they were all inside them which made them difficult to open. The bed was lovely and we slept ok. In the morning I had a shower which was ok for a few minutes then the water temperature suddenly shot up and scalded my back. When we made tea & coffee our cups we're absolutely filthy. We then went downstairs for breakfast the litter on the stairs was still there from the day before and when we were given a breakfast table it was still dirty from the night before. I'm not one to usually complain but I feel sorry for my son paying for something that was not true to what was advertised. If it was booked by ourselves we would of left.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 27 Jan 2022
Many thanks for your feedback, the pub has seen some changes recently and we would love to welcome you back, so if you are thinking of visiting Ringwood again please give us a call on 01425 472702 or visit https://www.originalwhitehartpub.co.uk and let us know how we can help. Danny, and the Original White Hart team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Got to say it was the worst hotel I have ever stayed in. Breakfast was disgusting, I had to ask for extra tea bags, decaf coffee, milk. Our bed wasn't made the first morning, when I asked why they couldn't tell me. I left 2 wet towels in the bath so I could have clean dry ones but once again I had to go downstairs and ask for a dry one I even had to ask for toilet paper. The room was so small we had to walk sideways to get into bed, no sockets next to the bed and the TV didn't work properly. Apparently we should have been told about the TV problem in our room. I ordered a lemonade and it was about 4.5 inches from the top of the glass. The receptionist told us we couldn't have Breakfast at 8am and had to wait until 8:30/9:00, as they had a large Breakfast party at 8. We came down at about 8:25 and the restaurant was empty except for 2 gentlemen sat at a table having breakfast. We ordered our breakfast and said NO BLACK PUDDING on either breakfast but they both came with black pudding. The sausage was tasteless and dry as was the bacon and hash brown. 1 tablespoon of beans, over cooked and cold plates. It was my birthday weekend and by the time Sunday morning came around I was upset as I was expecting a much better experience. I have worked in housekeeping in a hotel and if I didn't make the bed, do the towels, fill up on tea/coffee etc and leave the bedroom pristine I would have been fired. It isn't hard, for the money we paid I expected much better than we got. The only good thing was the young man, Tom, behind the bar on Saturday. He was brilliant and deserves praise.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Hart, General Manager at Original White Hart by Marston's Inns
Responded 24 Jul 2023
Thank you for your feedback, we apologise that we did not meet your expectations on this occasion, should you wish to discuss your experience further (this could have happened during your visit) please call us on (01425) 472702 and we’ll be more than happy to speak with you regarding review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food at the 'original white hart' is by far the worst we (9 guests) have ever eaten.
The menu reads well and seems good value for money, but it is far from it.
Ordered a 'share' portion of chicken wings, asked for them to be in sweet chilli sauce. Came out in no sauce, so over cooked the bones where near black and consisted of 7 chicken wings, who can share that amount? For £7.95??
Others had burgers so dry they could break glass if thrown at a window, nachos came out with Guacamole going grey and generally disgusting and was charged £5 for pulled pork and chilli to go on top, there wasn't enough for 5 scoops of a nacho.
Fish and chips was another order and that was tasteless and sorry looking.
All in all, do not bother eating, pop in for a fairly decent priced drink but walk on, there are some fantastic places to eat in ringwood, this most definitely isn't one of them
The menu reads well and seems good value for money, but it is far from it.
Ordered a 'share' portion of chicken wings, asked for them to be in sweet chilli sauce. Came out in no sauce, so over cooked the bones where near black and consisted of 7 chicken wings, who can share that amount? For £7.95??
Others had burgers so dry they could break glass if thrown at a window, nachos came out with Guacamole going grey and generally disgusting and was charged £5 for pulled pork and chilli to go on top, there wasn't enough for 5 scoops of a nacho.
Fish and chips was another order and that was tasteless and sorry looking.
All in all, do not bother eating, pop in for a fairly decent priced drink but walk on, there are some fantastic places to eat in ringwood, this most definitely isn't one of them
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Hart, General Manager at Original White Hart by Marston's Inns
Responded 20 Jun 2023
Thank you for your feedback, we apologise that we did not meet your requirements and expectations on this occasion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have paid nearly £300 for a 3 night stay the room we have been provided room 16 is so small and not what is shown in the photographs on website, however this is a minor problem in relation to other issues. the room is disgusting and dirty in the bathroom with bath and toilet that look uncleaned for a long time also a bathroom with no toilet roll or soap so unhygienic as well the sink is filthy and does not have a plug that fits it, these issue are obviously ones that have been raised before as unfortunately we were made aware after booking that people had already complained on trip advisor. On top of this we have a room that does not lock or unlock properly due to misaligned door catch and in raising this was told I need to lift the door with a large force to enable the door catch to work, this is not suitable for someone like myself who has an arm injury and is finding just locking my hotel room door to be an obstacle that should not occur. We also have a television with no remote and a tv that is so thick with dust on the back that it looks like a health hazard and this is in conjunction with having a litter bin in the room that was already filled with someone else's rubbish when we arrived. finally the room is so hot that it has been nearly impossible to sleep well there is a fan but it is totally
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: free parking, food in pub was nice but do not use the accommodation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from White Hart, General Manager at Original White Hart by Marston's Inns
Responded 20 Jun 2023
Thank you for your feedback. We will pass this on to the team at Marston’s.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a great location... at the front! to the rear of the building where our room was.. not so great! We had a great view of super noisy car wash, ok they had tried to hide it with a fence but more of the fence was missing than actually there! The staff were all friendly and helpful and dinner was served quickly! I have to say we were expecting the food to be a considerable amount better than it was its great if you like microwave meals but I would avoid if you are expecting any better! The room was cosy and functional but it hadn't been cleaned to a very good standard at all considering we are in the middle of a global pandemic! We had a half used toilet roll, dirty mirrors, the kettle was left half full and uncleaned, we were given a little box with tea and coffee in but we didn't want to use the tea bags as they were given to us loose and unwrapped! the curtain was hanging off and the lamp was broken
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 27 Jan 2022
Many thanks for your feedback, the pub has seen some changes recently and we would love to welcome you back, so if you are thinking of visiting Ringwood again please give us a call on 01425 472702 or visit https://www.originalwhitehartpub.co.uk and let us know how we can help. Danny, and the Original White Hart team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at Original White Hart at Ringwood for two nights, on our second night at approximately 9:00pm there was a leak in our room. The water was coming from the ceiling and fire detector above the bed dripping all over the bed and onto the bedroom floor. After altering a staff member it took over an hour to rectify in which we was told there was no room available for us to move too, so had to stay in the room with the leak in. By morning the room smelt of damp really badly. A really nice and helpful member of staff named Mark did his best to solve the problem as the manger didn’t bother to try resolve the problem. Was offered a refund in the morning however the manger was extremely rude did not apologise or make eye contact at all.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Original White Hart by Marston's Inns
Responded 27 Jan 2022
Many thanks for your feedback, the pub has seen some changes recently and we would love to welcome you back, so if you are thinking of visiting Ringwood again please give us a call on 01425 472702 or visit https://www.originalwhitehartpub.co.uk and let us know how we can help. Danny, and the Original White Hart team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NicolaLevett asked a question Nov 2018
Bexhill-on-Sea, United Kingdom422 contributions163 helpful votesCan anyone tell me what rooms 3 and 5 are like? Staying there this weekend and am a little concerned after reading the reviews!
Yes of course my Great Dane Nelson would love to meet him/her. You will need to call direct so that we can get you in one of our bigger rooms. We charge £5 per night for pets
"Book a meal online when you book your stay and you will get 20% off your food bill. (Excludes drinks and certain other exclusive items)."Read full review
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PRICE RANGE
£52 - £77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
original white hart hotel ringwood
LOCATION
United KingdomEnglandHampshireNew Forest National Park HampshireRingwood
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Original White Hart by Marston's Inns
Which popular attractions are close to Original White Hart by Marston's Inns?
Nearby attractions include Ringwood Meeting House & History Centre (0.08 miles), The Furlong Shopping Centre (0.06 miles), and Bridge Over The River Avon (0.2 miles).
What are some of the property amenities at Original White Hart by Marston's Inns?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Original White Hart by Marston's Inns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Original White Hart by Marston's Inns?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Original White Hart by Marston's Inns?
Conveniently located restaurants include The Cellar, Boston Tea Party Ringwood, and Lovitaly.
Is Original White Hart by Marston's Inns located near the city centre?
Yes, it is 0.08 miles away from the centre of Ringwood.
Are pets allowed at Original White Hart by Marston's Inns?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Original White Hart by Marston's Inns?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (9.5 miles), Christchurch Priory (8.0 miles), and The Tivoli Theatre (9.1 miles).
Is Original White Hart by Marston's Inns accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.