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Mercure Hatfield Oak Hotel

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Mercure Hatfield Oak Hotel
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593 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Worcester, United Kingdom
Reviewed 24 January 2017 via mobile

I've been coming here for 4 years for work purposes. I get a good welcome at reception every time. The rooms are ok whilst here, comfortable I'd say. The beds are comfy and I've stayed in a few whilst away for work. The food is good for room service and eating in the restaurant. It's a relaxed atmosphere. I'd recommend...

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Thank smithandy852
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hatfield Oak Hotel. Thank you again for sharing your experience, and we hope to see you again soon. Regards Katheine

Dartford, United Kingdom
Reviewed 11 January 2017

Having stayed previously at this hotel we decided to come back for another weekend on one of their all inclusive breaks. Again, it did not disappoint. The staff at this hotel are amazing and cannot do enough for you. Two in particular stood out this visit, Abbey on reception and Dobbs the waiter. The food is superb and there is...

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Thank Angela M
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hatfield Oak Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, and will pass our comments onto both Abbey and Dobbs who I know will love to hear your feedback. I am sure that this feedback will serve as...

Essex, United Kingdom
Reviewed 4 January 2017

We came here for New Years Eve. On check in, the girl was friendly and gave us all the relevant information. Our room was nice and big and it was very clean. Couldn't fault anything with the room. The deal we were on was 3 course dinner, DJ, overnight stay and breakfast for £113 per person. This was definitely worth...

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Thank Sian R
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hatfield Oak Hotel on your New Years Eve Celebrations. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope we can welcome yiu back next New Year , if not sooner. Regards Katherine

Chelmsford, United Kingdom
Reviewed 2 January 2017

Never been here before - booked a twixmas break just to alleviate boredom that can set in between Christmas and new year and to visit local areas. The two nights were booked as all inclusive so what the hell. To be perfectly honest we found the hotel very clean, the staff very helpful, the food very good, the bar service...

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2Thank J1230SSaland
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

London, United Kingdom
Reviewed 1 January 2017

We've been here for the last fives years or so. Last night really hit rock bottom. To give you perspective. The 'deal' included the Scottish Pipers, hats whistles crackers balloons festive decorations disco and dancing, good food and staff who are helpful, attentive and who understand that some drinks require ice buckets and a need to be kept at a...

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Thank jane r
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 25 December 2016 via mobile

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Thank Rainydaywomen
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Loughton, United Kingdom
Reviewed 19 December 2016

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1Thank susan a
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

London
Reviewed 14 December 2016 via mobile

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1Thank YachtSkipper
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Reviewed 13 December 2016

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Thank Michael K
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Reviewed 13 December 2016

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Thank 22jan
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more   less 

Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Region: United Kingdom > England > Hertfordshire > Hatfield
Price Range: £50 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
Number of rooms: 76
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Also Known As:
Mercure Hatfield Oak Hotel Hertfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hatfield Oak Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms ask for an upgrade”
 of 5 bubbles EnglandMarylou, 19 Mar 2017 | Read review
“Ask for an upgrade and at back of hotel (away from A1)”
 of 5 bubbles Y1203ZOdavidh, 15 Mar 2017 | Read review
“Difficult to say, our room 108 had defective double glazing seals. Lot of outside noise.”
 of 5 bubbles Mercman2014, 6 Mar 2017 | Read review
“Rear of hotel is quieter.”
 of 5 bubbles Foodie-Freddie, 28 Feb 2017 | Read review
“The ones closer to the reception are best, otherwise it can be long walk.”
 of 5 bubbles stephenbL2297WP, 17 Feb 2017 | Read review
5 of 5